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Hertz Car Rental - Fall River - Pleasant Street HLE in Fall River (1672 Pleasant St, MA 02723)
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Welcome to Hertz Car Rental - Fall River - Pleasant Street HLE located at 1672 Pleasant Street, Fall River, MA, 02723-1929. Select this location to begin your car rental experience, or choose from thousands of other locations, each with a variety of vehicles for you to choose from including luxury and sports cars, SUVs, electric vehicles (EVs), vans, trucks and more.
Hertz Car Rental - Fall River - Pleasant Street HLE is located in Fall River (Massachusetts state) on the street of 1672 Pleasant St. If you want to ask about something we recommend contacting this place by phone. The Phone number is +15082350472. You can get more information from their website: https://www.hertz.com/rentacar/location/unitedstates/massachusetts/fallriver/PVDE01?utm_campaign=gmb-Fall-River-Pleasant-Street-HLE&utm_medium=gmb-websitelink&utm_source=Google. The coordinates that you can use in navigation applications to get to find Hertz Car Rental - Fall River - Pleasant Street HLE quickly are 41.688054, -71.130755. Scroll down to find out opening hours, reviews and other important information about Hertz Car Rental - Fall River - Pleasant Street HLE.
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Available amenities
Highlights
- Discounts for military
Accessibility
- Wheelchair-accessible entrance
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Hertz Car Rental - Fall River - Pleasant Street HLE doesn't have any unavailable amenities.Categories
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Knud
Trying to confirm they have a midsize vehicle in stock to pick up for an insurance reservation. Can't get anyone from the local number listed on the phone..all options point you to log onto hertz.com. why even list a local number if it's not going to the local store. Drove down to find out eventhough I had a reservation they had nothing available...A complete joke...if there was an option to rate a "0" or less I would have chose that number..
07.2022Stacy
Supposed to have a car at 8:30 didn’t have my car. Then I returned the car two days early and they wouldn’t give me any kind of refund. Never renting here again. Also the gas line moved two lines and they are charging me for gas.
06.2022mariah
Rented a car they lied saying they gave it to me on a full tank when it was a quarter to full not full. I returned it with a quarter till full like I RECEIVED IT!!!! And got charged $31. Scamming peoples money 👎.
02.2022Karen
I've always rented with Hertz... Fall river This is my first time ever having a problem with my rental not being at the location but the agent fixed it by giving me an SUV for the original price offered.🤗🤗🤗🤗🤗
08.2021Valerie
Very poor service, 99% of the time no one would answer the phone. Had to keep calling the Dartmouth location for help. Someone from the fall River location was supposed to meet me at the body shop at 8 am on 6/29 and never showed up. I ended up being an hour and a half late to work because I had to wait for someone from Dartmouth to pick me up and bring me to the fall river one to pick up the rental. The car looked like it hadn't been cleaned in a while and stunk! Driver seat wouldn't sit up straight either. Not sure if it's just the way that car is supposed to be or not but was very uncomfortable to drive. Would not recommend them to anyone!
08.2020Maggie
Hertz and their team are very nice.I ordered a updated car.( cant remember the make) but I needed it to go to Pennsylvania from R.I and had no problems at all and enjoyed my trip. The team set me up with everything I needed. Thank you Hertz and staff.
08.2020M
I scheduled a pick up from Hertz in Fall River, Ma on 2/19/2019 at 8am. At 8:20am there was no arrival of Hertz for pick up or a call. Called Hertz 8:20 am spoke to young lady. and was told the driver called out and she was the only one in the office and did not offer as to what was going to happen to resolve the issue of pick up. Until I started to complain about my reservation and the fact that I rented a vehicle for a reason at a 8 am pickup; she then decided she would call her manager Josh in the Dartmouth Ma office. At 8:30 am I called back again because I had not heard from her and she indicated her boss called a Lyft driver, but there would be a delay of 20 minutes before pick up. I told her that was unacceptable and I called the Dartmouth Ma office to speak to Josh her manager that was in a meeting so I spoke to a person named Vinnie and told him this was unacceptable. He said he would take care of it but no one called back. I then called the Fall River Ma office again at 8:35 am as now I am in a panic as to if I am going to miss an event because of this delay. The office girl answered again and indicated she was closing up shop and coming to pick me up. In driving back she literally stopped the vehicle on Alden st to waive to a group of guys in front of a bar and made comment about drinking times. I was floored. I am thinking I have to get to my destination and this person is now scaring me and has no care about my delay. Never did she ever apologize or think outside the box for me as the client. What she did and the managers lack of response in the Dartmouth Ma office were unacceptable. We got to the lot at 9:10 am and to my surprise the SUV I ordered online had no wifi with navigation as I asked for online. She suggested I take a Chevy Impala which had both. She really had no knowledge or care to the reservation made online. I really had no choice. The vehicle was dirty and I stated as such and she said well I can take it to be washed. I had no time I was in a panic with time. She did credit my bill but I believe the entire trip should be credited. I missed my business event out of state. Very poor customer service from all levels.
08.2019khalie
The guy working there is the worst. He should be fired. A incident occurred which I was at no fault at all. The car stopped working and he asked me to return the car to get another. He lied. When I asked why did he lie he couldn’t answer the question. Even after the incident he didn’t ask if I was okay or If I needed some type of assistance. Nothing. This is just a job to him. Customer service is very important in case he hasn’t noticed working in customer service. After a couple weeks a deductible of $500 was taken out of my account, mind you I haven’t even talked to anyone from Hertz. No communication or heads up hey we’re taken money out of your account. If they had called me they would know my deductible was covered. Idiots. Have some sympathy in your hearts , you got one job and just do it right.
08.2019Victor
Great customer service here. Cars are recent, and this place never seems to be too busy. I'm usually in and out pretty quickly. No extra fees and hassles like at the airport. The only downside would have to be having to leave a deposit even though you're using a credit card. Some other rental companies don't require deposits. (Budget) you do get the deposit back, but still, that's another 200 you could use for the Yankees hat collection.
08.2018Marilu
After been turned down by another rental agency, we went to Hertz. From the minute we walked in the service was cordially. The processing and completion of the paperwork was very fast. Follow with the walk around of the vehicle and we were send off. All was very fast and professional. Same experience when returning. The vehicle was very comfortable and economic. Save a lot in gas. We definitely renting in the future with Hertz.
08.2017