coffee shop
Closed Now
Dunkin' in Reading (Shell Gas Station, 87 Walkers Brook Dr, MA 01867)
About:
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Dunkin' is located in Reading (Massachusetts state) on the street of Shell Gas Station, 87 Walkers Brook Dr. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1781-944-8390. You can get more information from their website: https://locations.dunkindonuts.com/en/ma/reading/87-walkers-brook-dr/350500?utm_source=google&utm_medium=local&utm_campaign=localmaps&utm_content=350500&y_source=1_MTIxMTQyNzgtNzE1LWxvY2F0aW9uLndlYnNpdGU%3D. The coordinates that you can use in navigation applications to get to find Dunkin' quickly are 42.517583, -71.092163. Scroll down to find out opening hours, reviews and other important information about Dunkin'.
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Show menuAvailable amenities
Crowd
- Family friendly
- Tourists
Payments
- Debit cards
- NFC mobile payments
Amenities
- Good for kids
- Toilets
Offerings
- Coffee
- Comfort food
- Happy-hour drinks
- Quick bite
Atmosphere
- Casual
Highlights
- Fast service
- Great coffee
Popular for
- Breakfast
- Solo dining
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible toilet
Dining options
- Breakfast
- Lunch
- Dessert
Service options
- Delivery
- Drive-through
- Takeaway
Unavailable amenities
Service options
- Dine-in
West
After waiting 5-6 cars at the drive-thru, I got to the speaker but the audio quality was terrible/unclear & volume was too low. It sounded like Charlie Brown’s teacher. About halfway through my order, she asked me some 2-word question about one of my items, & I couldn’t for the life of me, figure out what she was saying. I told her I didn’t understand & we went back & forth like 5 times w/ her repeating the exact same couple-word thing before I gave up & just drove off.
09.2022Hitallo
I simply asked the guy to ADD more coffee in my drink and he refused! It’s not a good way to do business!
09.2022Nathan
It was 8pm on the dot and nobody but me around, still had coffee and donuts stacked, everything still working and this guy tells me closed. You couldn't just give me ONE donut out of the 75 donuts you are going to throw away anyways? Dunkin donuts wastes so much "food" its unbelievable. Theyd rather throw it in a dumpster than give it to a customer.
07.2022Damian
This is the worst dunks I ever go to. Usually wrong order, long wait, rude staff. This morning (6/27) I got a coffe and asked for a few napkins, the woman at the window rolled her eyes and threw up her hands at me like I caused her a major inconvenience. Do yourself a favor go either to a different dunks or starbucks
07.2022Gary
It's dunkin... donuts are hard after 2pm and coffee is never the same twice
07.2022Krista
Worst Dunkin’ Donuts I’ve ever been to. Something is always wrong with the order or you’re waiting 20 minutes for the order not even worth it go to a different Dunkins.
04.2022Peter
Normally I don’t post reviews of places like these because I know they are usually just people trying their best in a fast paced environment. The people who work here do not try at all, and there is a consistent 5 minute wait at the drive through speaker. When you go in to the store, the order is usually wrong. The hash browns and bagels are burnt a lot of the time, and the coffee tastes somewhat watered down.
10.2021Ricky
Always a pleasure speaking to the woman in the morning over the intercom. She helps to put the right shoes on in the morning! Very organized management and seemless process and very accurate with the orders 100 percent of the time. I work at kelly nissan in woburn and we all agree and we all go there for our beverages and morning meals
10.2021Brendan
Terrible Dunkin location. There were 2 cars ahead of me in the drive-thru. I waited about 10 minutes until it was my turn at the speaker. I waited for another five minutes without any level of communication (no, "Just a second" or anything). I tried saying "hello" into the speaker a few times but no response, so I pulled up to the window to talk to a person. I told the man working the window that I thought the speaker may be broken so I wanted to order a coffee from him. He told me the speaker works fine and I should've waited longer (...they don't have a timer or anything on this guy?). I said I waited about 5 minutes, and he ignored that and said that I have to drive back around and start over. I asked why he can't take my order, and he said the people behind me have been waiting for a long time (!). I said that I was waiting in front of them, longer, and I wanted to order. He shrugged me off and closed the window in my face + walked away. What...in the world. Outside of this one incident, there have been a couple times the employees are hanging outside instead of inside, and while I'm waiting at the drive-thru they'll take their time walking back inside to take my order- like I'm bothering them by trying to make a purchase.
10.2020Breakfast
HORRIBLE customer service. Everyone is rude and miserable. It seems like a revolving door for people with a bad attitude. Half the time they can’t even make coffee right and don’t dare tell them they messed up and ask for what you actually ordered or you get a giant eye roll and based on the demeanor of the employees spit in your drink! There’s a perfectly good one down the street in Reading. Highly recommend that one as that is where I will be bringing my business.
10.2019