shipping and mailing service
Closed Now
The UPS Store in Wakefield (15 Lincoln St, MA 01880)
About:
Store offering shipping, packaging, printing & other services, plus office supplies.
The UPS Store is located in Wakefield (Massachusetts state) on the street of 15 Lincoln St. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1781-224-2500. You can get more information from their website: https://locations.theupsstore.com/ma/wakefield/15-lincoln-st?utm_source=Yext&utm_medium=organic&utm_campaign=Listings. The coordinates that you can use in navigation applications to get to find The UPS Store quickly are 42.503163, -71.069297. Scroll down to find out opening hours, reviews and other important information about The UPS Store.
Have you noticed incorrect information? Contact us and send us the details!
Available amenities
The UPS Store doesn't have any amenities available.Unavailable amenities
Service options
- Delivery
Karen
Great customer service and excellent professional packing job. I had a cookie jar shipped from an online auction and had never done this before. The owner and employees were very helpful and took the time to walk me thru the process and answer any questions I had. I appreciate the extra careful packing job and fast shipping. The cookie jar made it in wonderful shape. A+++++
06.2022Christopher
What a wonderful store! From the moment I walked in with my shopping bag of unboxed items, I felt assured that I would get the personalized service I was looking for. The agent Mary was patient as I unpacked and sorted my belongings into two parcels to be boxed and shipped. And I was out of there in five minutes total. Very efficient, friendly service!
12.2021Anne
UPS Store #4423 Lincoln Street, Wakefield, MA I’ve gone to this UPS location many times. I must say everyone that works here has excellent customer service and are very knowledgeable. Grace and Mary usually wait on me. These two ladies go beyond and above to help anyone they can. They are exceptional in what they do! Thank you for your help and kindness!
09.2021Claudia
I can not speak highly enough about these folks, their quality of service and their plain old-fashioned kindness. We had several awkward-sized pieces to ship (2 tables, one large lamp) to California. The owner came personally to pick them up as we had no way to get them to his store, and despite his busy schedule, took the time to chat with us and make helpful suggestions as to next steps. He also went through hoops and loops to package them in a way that kept costs as low as feasible without jeopardizing the quality of shipping. The packaging was exceptional; he clearly made every effort to protect them. I later learned that this store is the preferred shipper for Kaminski's Auctions on the North Shore, and they are experts in shipping high value and odd-sized items. The owner's work ethic and customer service is in a word, top flight, and I would turn to them in a minute for any future needs. Thank you A.J.!!!
09.2021Patsy
I just spoke with Mary from the UPS Store in Wakefield. She was of great help to me. I received an email from Amazon telling me that they had not received my return and that they would be charging my card for this item. I did return this item through the UPS store. I have my receipts but I didn't say the exact item. Mary was FABULOUS she got the tracking number right from the UPS site and she helped me to get to the UPS site and track that package that was returned. It had the return and the exact time that Amazon got that item back. Without you Mary I would have been charged again! Please give Mary a raise, she certainly deserves it! Thank you so much Mary, you are the best! Patsy
09.2020Stacy
Everyone at this UPS store is always very helpful. Even with the restrictions due to COVID-19 they are doing a great job. They limit the number of customers, practice social distancing, etc. I was there today and Mary (owner?) helped me with some returns, suggested a better (cheaper) shipping option, etc. They're my go-to stop for anything shipping related!
09.2020Jean
I bought a small marble statue from an auction house Kaminsky. The UPS Store arrange the shipping and packing. Everything was perfect! Very nicely packed, arrived in perfect condition, very courteous service... Excellent. Jean Pierre
09.2020Tug
I went in today with 3 Zappos returns, an LL Bean return, and a return of equipment to Comcast. It took me less than 10 minutes. Staff was friendly and efficient. And practicing social distancing and wearing masks. Entrance and exit clearly marked. I felt very safe. So I'm giving a Five Star ***** Review. Thank you UPS.
09.2020Cindy
BUYER BEWARE.. Although the actual UPS facility is minutes from me, I decided to visit the UPS Store because it was located near a store I needed visit. I had a package mailed to Canada for $45. I explained to the person behind the desk what the item was and even put insurance on it stating what the item was valued at. My package was never delivered due to "taxes and fees" that were not paid. When I presented my inquiry to the UPS Store asking why I owe MORE money even though I had already paid for shipping, I was told they have no way of knowing what "taxes and fees" are. Call me crazy but shouldn't a company specializing in sending out packages know what taxes and fees are after you give a thorough description of what is being mailed? I have never had this problem with going directly to UPS before. I informed the UPS Store that I had expected a mailing facility to know this information and not the consumer. The response I received from the UPS Store owner was arrogant, rude, and completely void of anything remotely helpful, let alone an apology. Their response was: "Those were your expectations, but we never advertised or suggested that we know what they will charge in Canada or any other country." This response basically translates to, "I don't care; this is your problem; we don't advertise that we know how our job works nor will we make the effort for our customers". Not only will a I no longer use the services of UPS Store (or lack thereof), but neither will my company. If you need something of value sent to anyone, I would highly recommend going to the real UPS and not this establishment. I will be posting this review on Google, Yelp, Facebook, and any other social media in the hopes of saving another unwitting customer the headache.
09.2019S
I want to say that the owner of this UPS was incredibly helpful and informative when I had a gigantic item to return. It was a soft top car part for my jeep. He walked me through the process I have to go through, and was realistic with me. He told me I had to get a custom box made. When I brought my item to the Wakefield ups, I left all the pieces in the car and asked him to come out to my car to measure each piece. Once he was done, he nicely let me know he has to see how much it will cost to package everything. I waited inside and was promptly told that it would cost about $80, which was expected. The owner came outside to help me carry my items, which was a little heavy and had many parts to it. He scanned my barcode sent from the company I bought from, and I was rung up and given a tracking receipt. Before I left he made sure I had my tracking receipt, and all the information I needed, then wished me a good day. I felt very happy with my experience at the wakefield ups, it was informative, fast, easy, and I will definitely return for all my shipping needs in the future.
09.2019