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Firestone Complete Auto Care in Battle Creek (5736 Beckley Rd, MI 49015)
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Helping our neighbors since 1926, Firestone Complete Auto Care is your one-stop shop for your vehicle needs - from standard maintenance to tires and repairs. We are dedicated to delivering the service and attention your car deserves to keep it running newer longer.
Firestone Complete Auto Care is located in Battle Creek (Michigan state) on the street of 5736 Beckley Rd. If you want to ask about something we recommend contacting this place by phone. The Phone number is +12698415056. You can get more information from their website: https://local.firestonecompleteautocare.com/michigan/battle-creek/5736-beckley-rd/?utm_source=google&utm_medium=organic&utm_campaign=localmaps&lw_cmp=oloc_google_localmaps_maps. The coordinates that you can use in navigation applications to get to find Firestone Complete Auto Care quickly are 42.260640, -85.183541. Scroll down to find out opening hours, reviews and other important information about Firestone Complete Auto Care.
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Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible toilet
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Keith
excellent customer service . would recommend very friendly and knowledgeable
07.2022Kevin
I arrived at my appointment 10 minutes early. I asked how long it would take to do the inspection and was told 1 to 1.5 hours. I walked around the area and returned an hour later and my car had not even gotten into the garage yet.... It was over 2 hours from my appointment time to when I left. Why schedule an appointment to have me wait for an hour? They estimated the repairs to be nearly $4000. I was able to order all the parts, plus MANY extra parts, and have someone repair it for under $1000. A quarter of the price they gave me. Way over priced, and a waste of my time.
06.2022Kevin
I had an appointment at 2 to have an inspection done on a car I was looking at buying. I left for an hour and they still haven't gotten the car inside the garage to start the inspection. Why schedule for 2 when. You won't get the car in until 3, and make me wait for an hour for no reason. They estimated the repairs to be nearly $4000. The mark up on parts was insanity. I was able to buy double the parts and have everything installed and done for under $1000. Way over priced, wasted my time, and not worth the visit.
06.2022Griffen
My car was needing an alignment bad, where it vibrated at highway speeds and overall didnt drive well at all. Thanks to the guys and gals at firestone my car drives like its brand new, straight as an arrow. And also replaced a bad tie rod that contributed to my vibration issue. They were fast and professional in every aspect. Thanks yall ill be a returning customer 👍
05.2022Tammy
Had an 11am appt for 2 tires, no one else waiting and it took 2 hours. It was almost noon before they took my car back. Why have an appt if they can't get you in relatively close to your app time?
03.2022MarTaja
They were so sweet. The guy there had such a pretty beard.😍 HAPPY VALENTINE'S day.❤️❤️❤️
02.2022Joshua
I showed to get my alignment redone after the first visit it didn't drive straight and they scratched my rims removing them for the rotation. I returned at 4:30 for a 5:00 appointment. The techs stayed over and after I seen them pull it out and test drive it twice and pull it back in they said it was good. And they agreed to pay to have my rims refinished. The techs did what they could and they tried to make it right.. they get 5* It still isn't straight and the manager said it was probably something else wrong why they can't get the steering wheel to be straight at the same time as the wheels . But they noted absolutely nothing broken or loose and now I have to go to another shop for someone to figure it out.
10.2021Joel
*This is an employee review* I worked at this Firestone for about a month or slightly longer, but I’d like to make people aware of how chaotic it is at Firestone and how they hired me knowing they could scam me. They offered me 16$ flat rate and I was in training to become a technician so I was doing smaller jobs and they were able to pay me around 10$ a hour, while having me do hours and hours worth of work that I wasn’t aware that I wasn’t getting paid for. So I’d come home after 45 hour weeks with just around 480$ which didn’t add up, I was then told that I had to ask for production hours every day that I do stocking, cleaning and what not. But the first three weeks I had no idea and I wasn’t getting counted for the hours of work. Without me at the time they would never really get it decluttered, cleaned up each day, and to find parts would be a journey. It seems really unorganized at Firestone with some things at least right now. the working experience was good for the most part, everyone’s pretty friendly and they have some very hard working technicians over there. I recommend this company to anyone who is certified on brakes suspension so that you don’t run into this problem like me or just be aware of what you’re going into, do not accept this job with no experience on those things flat rate or you WILL be jugged. And I feel as the managers need better training.
08.2021Natalie
Was told we had to male an appt. We did for 11 am. Called at 1:20 pm and car was still not in. Couldn't get the part until Tuesday. Will have to go back. Will see how long the fix will take. People were friendly just not enough mechanics.
08.2021Sabrina
I got a large hole in my “run flat” tire, I was under the impression that I would need to replace all four tires and requested an alignment due to a hit my tire took. Tony was amazing. He measured my tires and explained that I will just need one tire replaced. He also did an electronic reading to find my vehicle was fully aligned so he didn’t charge me the $86 to align it. I’m so thankful that they didn’t take advantage of my situation and they provided the service I needed verses selling things I didn’t.
07.2021