tire shop
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Pep Boys in Eastpointe (24600 Gratiot Ave Suite B, MI 48021)
About:
Pep Boys Eastpointe on Gratiot Ave has everything your car, truck or SUV needs. Auto repair, oil change, new tires, discount tires, brakes, battery replacement, inspection, towing and other service appointments are available same day. With 100 years in business, our ASE certified mechanics go further to help you go farther. Call or schedule your appointment online.
Pep Boys is located in Eastpointe (Michigan state) on the street of 24600 Gratiot Ave Suite B. If you want to ask about something we recommend contacting this place by phone. The Phone number is +15867740200. You can get more information from their website: https://pepboys.com/stores/mi/eastpointe/24600-gratiot-ave?storeCode=0281. The coordinates that you can use in navigation applications to get to find Pep Boys quickly are 42.476142, -82.949437. Scroll down to find out opening hours, reviews and other important information about Pep Boys.
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Available amenities
Payments
- Cheques
- Debit cards
- NFC mobile payments
Planning
- Appointments recommended
- Quick visit
Amenities
- Mechanic
- Toilets
Offerings
- Oil change
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
- Wheelchair-accessible toilet
Service options
- In-store pickup
- In-store shopping
Health and safety
- Staff wear masks
- Staff required to disinfect surfaces between visits
Unavailable amenities
Service options
- Delivery
Lexi
i’m extremely disappointed with my oil change service. after i got my oil changed my car was acting strange and my engine light came on. i took it to someone else and they told they had put DOUBLE the amount of oil they should have and i could have been without a car if i had driven it much longer. i’m so disappointed because they seemed nice and knowledgeable but this mistake is ridiculous and could have left me injured and without a car.
07.2022Tracy
I love this place very professional staff. They are truly a God send
07.2022Mizz
Blaise is the Best! Great customer service, down to earth and funny! Great experience. They got me in and out in my timely manner.
06.2022muriel
Friendly, Courteous, helpful and answered all my questions along with performing requested and/or necessary services.
06.2022Joe
Absolutely the best tire prices and the greatest customer interactions I have ever had. Highly recommend. If only comcast had this kind ethics and professionalism life would be perfect.
04.2022Laura
I came here to get my car serviced and the staff was very helpful in getting my car in and out as soon as they could. They did great at communicating throughout the process and I feel as though the price was fair.
04.2022Ralpheal
This is a good location, I’ve been going here for years. Chris the manager in the Auto Repair department, is a great guy. Super cool, they always do a great job!
04.2022Wendy
I was there a week ago. The service garage was very busy. Great service and prices. :)
04.2022shannon
Awesome service!.... Was in need of a new tire & quick. I called & was given the exact amount of what I'd be paying & told I could come in right away. The price was great & the service was quick. Employees were extremely friendly & professional. The customer lounge was really nice too!
03.2022According2teau
Update: Please see at very bottom. HORRIBLE! If I could give it ZERO STARS that's what it would be ZERO! The way I was treated in that store was completely unacceptable, unnecessary, and totally uncalled for. When I walked into the establishment it was a group of men standing and having conversation. As I was walking up to the counter everyone dispersed, so I walk over to the service and tire counter where another person told me that I needed to be over at the other desk. But I explained to him that EVERYONE left that area as to not wanting to assist me. So he calls the guy over to help and he didn't speak or acknowledge hr just pointed to the register he was working from. I let him know what I needed (wiper blades) and he told me and walked away. Now I must admit I was standing there looking lost because it was so many kinds to choose from. Then as he was walking up towards me he made the comment that I had been there a little too long.... (you don't say...???) When I finally get the correct blades I go to the counter and I had a coupon (pep boys) and in a snarky way and totally unnecessary says, "That coupon is useless". Like seriously!! He didn't even need to say all of that. So I paid for the product and he didn't even say a word, he just handed me my card and receipt. And I only made my purchase at this unkind establishment because it's currently raining and I needed them. But if I hadn't I would have left and went to another auto parts store. I asked his name and he said STEVE. I hope that the new owner's of this location gives some type of class or simply fires STEVE. Because his attitude from the moment I walked in was that of a very sad, depressed individual who has deep-rooted issues. If you didn't come to do a job don't go to work. Update: I spoke with the store manager and an apology was made on behalf of his employee. Thank you very much. -@According2teau
02.2022