ice cream shop
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Dairy Queen (Treats and Cakes) in Fraser (34513 Utica Rd, MI 48026)
About:
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Dairy Queen (Treats and Cakes) is located in Fraser (Michigan state) on the street of 34513 Utica Rd. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1586-293-1505. You can get more information from their website: http://www.dairyqueen.com/. The coordinates that you can use in navigation applications to get to find Dairy Queen (Treats and Cakes) quickly are 42.549500, -82.959527. Scroll down to find out opening hours, reviews and other important information about Dairy Queen (Treats and Cakes).
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Show menuAvailable amenities
Planning
- Quick visit
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Delivery
- In-store pickup
- In-store shopping
- Takeaway
- Dine-in
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Juan
I came in on 9/11/22 and the cashier lady that wears glasses was so rude and very pushy. She looked more entertained on her phone then wanting to take my order. They had the open light off when they don’t even close until 9:30pm. Management needs to do something about this because you can’t have workers work for a place that don’t want to work. This is very disappointing don’t recommend nobody to come here
10.2022Sarah
Ice was great but they could really use more staff. The workers work their butts off and could really use more help to keep up with the demand of their customer flow
10.2022Jim
I get the "please be patient, there's new and smiling faces working" and I can be patient with that. That said, the on hand employees were not very enthusiastic and talking amongst themselves as much as they were paying attention to the work they were getting paid for. Not only was I accidentally overcharged (which was thankfully quickly fixed), but despite my two part order, there was TWO multi-person orders that came in AFTER me and BOTH received their orders BEFORE me. When I asked what was going on, I was told twice in a very flat tone "they're working on them" before being walked away from. VERY POOR experience. Wouldn't go back there unless in a pinch.
09.2022Beth
My son went in and ordered 1 blizzard (start to his birthday weekend)as I waited in the car. After 15 minutes and watching several customers that came and left I went in to see what the problem was. Apparently they lost his order and we were told that they’d make it now (no “sorry about that”, which was quite annoying). When another employee asked if I had ordered I mentioned yes, 16 minutes ago. The girl that took my sons order then said “I’m sorry I know it’s an inconvenience but it’s an inconvenience for us too, we were in the middle of a shift change”. Another employee then almost yelling said, “ it’s being made there’s nothing more we can do!” When my sons blizzard came up we were sarcastically told to have a good night. We’ve been going to Dairy Maid lately due to this DQ being closed so often. Big mistake!
09.2022Tiffani
I don't know what they do to make their mocha moolate's different, but I think they add way too much soft serve and not enough slush because it is not good and it does not taste like a mocha moolatte. It just tastes like chocolate ice cream, through a straw.. But otherwise everything else is great. Haven't had any issues here.
08.2022Jennifer
Very friendly environment, great blizzards! We went on the hottest day of the year so far so it was quite busy, but the line went pretty good.
07.2022Blackheart
It's sometimes a hit or miss as to how your items will be prepared. The last time we went it was a hit, but the time before that a miss. I did see some new faces, so maybe that is a good sign. They are frequently busy, which I guess could cause stress, but that also means jobs are kept and possibly more provided. Our usual DQ is in total disrepair with a major renovation occurring, and way too many order mistakes. The setup for that store (in Utica) makes it hard to return to get mistakes corrected, so we are currently giving the Fraser location another try. Based on our last experience, we will be back for another try. Keep up the current good work, and you will be our go to DQ going forward.
06.2022Leslie
Ice cream is good as always but the staff was pretty rude. One worker in particular was getting super rude with customers. Very sassy & screaming from the back at customers. It was atrocious behavior. On top of it the line was soooo long. Waited a half hour just to order.
05.2022Stanley
It takes a lot for me to want to write a bad review about a place, so seeing that I am giving this place a 1 star rating says a lot. This used to be one of my favorite ice cream places to go to in the past, but recently it’s been going completely downhill. The place is either “temporarily closed” or there’s barely ever any workers there—and if there is, it’s one kid running the whole place while some lady stands there and watches them struggle. There used to be so many wonderful workers there who always kept the store looking beautiful and always had great customer service. I’m not sure what’s going on, but I’ve been hearing a lot about the new owner and that they’re the reason this whole mess is continuing to grow.
04.2022Maelca
It’s big place to hang out , clean , worker’s is nice no long waits it’s , they have yummy cakes , good blizzard and smoothies,it’s my happy day my blizzard day 😘❤️😘
11.2021