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United States Postal Service in Grandville (2939 Wilson Ave SW, MI 49418)
About:
Visit your local Post Office™ at 2939 Wilson Ave SW! The U.S. Postal Service® (USPS®) is the only organization in the country to regularly deliver to every residential and business address. USPS is committed to providing secure, reliable, and affordable delivery of mail and packages to more than 157 million addresses in the United States, its territories, and its military bases worldwide. Processing and delivering 47 percent of the world’s mail, USPS manages over 30,000 retail locations and constantly innovates to make customer experiences better.
United States Postal Service is located in Grandville (Michigan state) on the street of 2939 Wilson Ave SW. If you want to ask about something we recommend contacting this place by phone. The Phone number is +18002758777. You can get more information from their website: https://tools.usps.com/find-location.htm?location=1365358&utm_source=google-my-business-url&utm_medium=search&utm_campaign=yext&y_source=1_MzM3OTc3Ni03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D. The coordinates that you can use in navigation applications to get to find United States Postal Service quickly are 42.910479, -85.763878. Scroll down to find out opening hours, reviews and other important information about United States Postal Service.
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Available amenities
Accessibility
- Wheelchair-accessible entrance
Service options
- Delivery
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BENJAMIN
Talking with the Postmaster about a problem. She acted like I was bothering her and she just hung up on me. She sounds like she smokes 5 packs a day, coughing every 2 seconds deep voice.
06.2022Erica
Looking at reviews of people giving low ratings, they are complaining about the usps system as a whole, which has nothing to do with with this location. 🙄 and frankly for usps faults (they do their best), My nightmare scenarios only occurred with FedEx, UPS so I may be biased. This office is small, it’s usually not crowded so I prefer it to larger, busier offices. Rarely have I needed to wait in line, I run a home business so I need to ship out important packages frequently. Haven’t had a problem.
02.2022Grinchen
Great service everytime. Staff has always been friendly. Anyone who says they are not is either delusional or self depricating and unhappy with their own life. Be patient and be as prepared as possible when you go to the post office. The staff is human and has human problems just like you and every other person. You never know what someone is going through so please just be nice to everyone you encounter. Kindness - pass it on.
01.2022Nancy
I went in to mail a package and I needed a piece of tape to tape the address label on, As I was waiting in line there was a clerk who had a customer and she clearly taped up his whole Box... Letting him know that they no longer tape things but she would do it for him. As I approached the counter I ask could I have one piece of tape to tape the address label on and she proceeded to tell me no, that I could buy tape. I walked out. It's badd customer service when one of the customers pointed out to me that she saw the guy clearly have his whole Box taped.
07.2020Laura
Had a package intercepted and held at this location for pick up. Without even looking for my package, the worker tells me that all of the packages are held at the location in Jenison because they only handle PO boxes. The workers at Jenison spend 20 minutes attempting to find my package and tell me that the package was last scanned at the Grandville location so it has to be there. I go back, talk to the same employee, show her the tracking number, and tell her that the Jenison location said it was at Grandville. She looks at the number, asks her supervisor if there was a package being held. Supervisor says, Yeah it's right there. THE ONLY PACKAGE IN THE ENTIRE FACILITY! She hands me the package and says, "I'm sorry. I've never seen this before." I could have saved an entire hour of my life if she would've just looked for the package instead of writing me off with her assumptions.
07.2020Jeremy
I'm so disappointed in our government mailing system! Why is UPS, FedEX and Amazon so much better!? I've been waiting for an important package since last week and the tracking number only states "transferring to other facility". I understand it's the holiday season but customers need better and more in depth communication!
07.2019Abbie
This is by far the most frustrating post office that I have encountered. Anytime I am expecting a package of any size I can always count on it to be late ... Even if it is shipped priority or express shipping. Their ‘tracking system’ is also not ever accurate or updated. I highly recommend shipping any packages via other carriers like FedEx or UPS if you want anything to be received on time.
07.2019kelly
I must be dealing with different people than the ones the others have experienced... I run a business from home so I'm sending out packages every week through this post office. They (I've dealt with 2 middle aged ladies and 1 middle aged man multiple times) are always very nice and always chat with me while getting my packages ready. All of my packages have been dealt with in a professional manner. I was sort of shocked when I noticed such low ratings! Would recommend going here to mail out packages. I come in with a smile and leave with a smile.
07.2016collin
Worst post office I've ever been to. Thought the guy at the front was the rudest, most unproductive person until I met the manager; she was easily ten times more rude and unhelpful than the first person. I was discouraged by the gentleman to put insurance on my package and when I asked the man to tape the box he refused saying the adhesive on the box was strong enough. Before leaving he made a comment of "how nothing ever gets done around here". Sure enough my package comes up missing; when it finally turns up to the destination, nothing was in the box, as the adhesive WAS NOT strong enough. Additionally with no insurance. Trying to speak with the manager a week or so later, she stepped all over me and told me to take my problems to another post office. What an absolute disgrace of not only a way a business should be run but human beings in general. Not only am I now out of luck with getting any type of money back on my missing product that was worth just shy of a grand but now I have to make it up to the person that didn't get their product, which in turn hurts me and my business.
07.2016John
Had the worst experience with a teller here. I know someone who uses this USPS all the time, and has back and forth experiences, but most of mine have been negative and today just took the cake. Confusing instructions from a teller who was rude to other customers as well, forced in and out of line to correct mistakes from the teller, waiting far longer than I should have had too, and getting charged priority when I told the teller I didn't need or want priority shipping. Eventually I paid the higher price so I could just ship my gift and get out. As someone who works in a service industry I can usually sympathize with other service workers, but the level of incompetency on display was staggering. I will never use this post office again.
07.2014