car rental agency
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Avis Car Rental in Kingsford (250 Riverhills Rd, MI 49802)
About:
Avis Car Rental Iron Mountain operates one of the world's best-known car rental brands. Avis is one of the world's top brands for customer loyalty. Key Drop-Off available at this location.
Avis Car Rental is located in Kingsford (Michigan state) on the street of 250 Riverhills Rd. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1906-774-0411. You can get more information from their website: https://www.avis.com/en/locations/us/mi/kingsford/imt. The coordinates that you can use in navigation applications to get to find Avis Car Rental quickly are 45.814953, -88.117610. Scroll down to find out opening hours, reviews and other important information about Avis Car Rental.
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Available amenities
Highlights
- Discounts for military
Accessibility
- Wheelchair-accessible entrance
D'Genee
The car was nice and drove nicely (Chevy equinox), BUT they have a business practice that's antiquated. Charging for over100 miles per day (30 cents per mile). On a 5 day rental (given credit for 7 days of milage (700), I wound up with 700+ extra miles. This is VERY unusual in Avis (and the industry today), and should be explained plainly at the time of reservation (not in fine print buried in a bunch of other very fineprint). I drove 2 hours to get a car to find this out (oh and they're particular about which credit cards they'll accept...no debit card). I drove 2 hours to get a car for a necessary trip and expected the Avis policy of milage we've had at dozens of locations in airports and store fronts all over the country for literally at least 15 years. They smile in your face and act like it's common. It's not and should be clearly specified in huge lettering on the website.
11.2022Rose
Rented a car for my husband, Mary was extremely sweet and very helpful! I needed to extend the rental past the due date and she made sure we were taken care of and on our way very quickly. Every experience I have had with rental agents in the past has been awful, they are often times rude and very short-tempered. Other rental agents should really aspire to be more like Mary.
09.2022christian
Will never use Hertz after the pleasure of dealing with Avis.
09.2022pushkar
Amazing and smooth experience in avis history. Tj was so customers centric and showed compassion We never had such an experience in other avis airport locations. All other airport locations review were not that great Kudos to TJ..we need more people like him
08.2022Carrie
Thank you so much to TJ at the Avis in Iron Mountain! I had to return home for a funeral and reserved a vehicle with Avis online about 2 weeks ahead of time. A few days before we were set to fly in to the Iron Mountain airport I called and asked if the vehicle we had reserved was 4WD. It wasn’t...but TJ told me he would make sure I had 4WD since I had to drive an hour from Iron Mountain to get to our destination. When we landed we got our keys and went out to the car just to find out we didn’t all fit with our luggage. TJ was so accommodating! There was a Chevy Suburban that was just returned and he offered that to us...which was absolutely perfect! It handled great in the snow! Unfortunately, our flight out of Iron Mountain to go home was canceled due to bad weather but he worked with us finding a return flight and allowed us to return the vehicle at another location (luckily) at no additional cost to us. We normally rent from Enterprise for personal trips as well as business but after our experience with TJ and Avis on our last trip we will be flying into Iron Mountain when we return home and renting from Avis from now on! Thank you again for all you did to help our family out!
11.2019Tim
Paid "name brand" rental rate for a "rent-a-wreck" car. Black 2013 Impala with 78,000 miles on it - if your're lucky enough to get this gem... wheel bearing is about to go, hope you're not too far away when it does. Traction control also kicked in during normal acceleration from a stop on dry road... maybe time to retire this one? Good service agent was the only reason for getting any stars... (March 2019)
11.2019T.J.
Here at Iron Mountain Avis, we sincerely apologize for any bad previous experiences that you may have had. I am the new customer service manager now, and am working on making experiences like these a thing of the past. We do have a few older cars in our fleet yet, but are continually working on updating them. Safe travels everyone!
11.2018Scott
Unbelievable scam artists. Tried to charge me for smoking in a 40,000 mile car I picked up from another Avis. I don't smoke. The car was crappy and smelly, yes, but not my fault. Had to fight with the girl to refund the $250 dollar charge "detail" charge. They wouldn't even look at the car with me. They waited for me to get on my plane, then sent me a bill. Think twice or three times before dealing with these people. Chad, Angie, Rihanna are all in on it as is Kubick Aviation Services. Make sure to use a credit card that you can dispute the charges, because these people are evil.
11.2017Ghaith
Professional scam artists. Got the same falling apart chevy impala the other reviewer mentioned. Drove it 19mi over a 24h time, they checked it and all was ok only to call later and say there's a chip in the interior vinyl and charged my credit card an extra 100$+ From now on we'll stop flying to IMT since they're the only rental company there and start flying to Green bay and renting cars there.
11.2017Tom
I was given a Chevy Impala with almost 50,000 miles and well-worn tires for a weekly rate of $479.49. On the third day of my rental it snowed and I decided to take the car back and get something with better traction. I was told that I had to end my present contract and take out a new contract for a different car. To make a long story short, I ended up paying $659.33 to rent a car for a week. I won't fly into Iron Mountain again until there is another option for a car rental.
11.2016