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Walgreens in Lansing (3915 W Saginaw Hwy, MI 48917)
About:
Drugstore chain with health & beauty aids, prescriptions & photo services, plus mini-mart basics.
Walgreens is located in Lansing (Michigan state) on the street of 3915 W Saginaw Hwy. If you want to ask about something we recommend contacting this place by phone. The Phone number is +15177030593. You can get more information from their website: https://www.walgreens.com/locator/walgreens-3915+w+saginaw+hwy-lansing-mi-48917/id=5223. The coordinates that you can use in navigation applications to get to find Walgreens quickly are 42.740575, -84.603639. Scroll down to find out opening hours, reviews and other important information about Walgreens.
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Available amenities
Payments
- Cheques
- Debit cards
- NFC mobile payments
- SNAP/EBT
Planning
- Quick visit
Offerings
- Passport photos
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Kerbside pickup
- Delivery
- Drive-through
- In-store pickup
- In-store shopping
michigan
It never fails they never do there job right they are always messing up saying my family's meds always keep messing I call the Dr and they show proof sent and one of the female lady that's there is always high male pharmacist never pays attention to the what he is giving and I've gone back a total of 4 times due to them constantly messing up I swear they become illiterate every time I go they need to get retrained or looked into twice they given someone else's meds and had to go back and tell them
08.2022michigan
It never fails they never do there job right they are always messing up saying my family's meds always keep messing I call the Dr and they show proof sent and one of the female lady that's there is always high male pharmacist never pays attention to the what he is giving and I've gone back a total of 4 times due to them constantly messing up I swear they become illiterate every time I go they need to get retrained or looked into twice they given someone else's meds and had to go back and tell them
08.2022michigan
It never fails they never do there job right they are always messing up saying my family's meds always keep messing I call the Dr and they show proof sent and one of the female lady that's there is always high male pharmacist never pays attention to the what he is giving and I've gone back a total of 4 times due to them constantly messing up I swear they become illiterate every time I go they need to get retrained or looked into twice they given someone else's meds and had to go back and tell them
08.2022michigan
It never fails they never do there job right they are always messing up saying my family's meds always keep messing I call the Dr and they show proof sent and one of the female lady that's there is always high male pharmacist never pays attention to the what he is giving and I've gone back a total of 4 times due to them constantly messing up I swear they become illiterate every time I go they need to get retrained or looked into twice they given someone else's meds and had to go back and tell them
08.2022Heather
super unhelpful staff when trying to get a prescription filled right. They won't deal with calling the doctors themselves, so you get sent back and fourth saying "we already sent the perscription over". I don't care who dropped the ball really, I need my medications.
04.2022Heather
super unhelpful staff when trying to get a prescription filled right. They won't deal with calling the doctors themselves, so you get sent back and fourth saying "we already sent the perscription over". I don't care who dropped the ball really, I need my medications.
04.2022Heather
super unhelpful staff when trying to get a prescription filled right. They won't deal with calling the doctors themselves, so you get sent back and fourth saying "we already sent the perscription over". I don't care who dropped the ball really, I need my medications.
04.2022Heather
super unhelpful staff when trying to get a prescription filled right. They won't deal with calling the doctors themselves, so you get sent back and fourth saying "we already sent the perscription over". I don't care who dropped the ball really, I need my medications.
04.2022Mary
If I could put negative stars I would. They were closed due to not enough staffing which is fine. I called the 800 number to the photo spot to see if I could cancel my order and she said that she can’t do it but that she can call the store for me as I was waiting at curbside as instructed. So she merges the call and the manager at this location explained the staffing issue and said she can’t bring me the photos. So then she asked my name to look up the order for cancelation and claims I only thought I sent the photos there as she does not have an order for pickup. I explained that my email specified to pick them up at this location and even had her confirm the address. She kept speaking down on me with zero empathy and saying I should call around to the other stores and see if they have my order. She was terribly rude and unprofessional. Trying to make it like I had sent them to a different store when I can show the confirmation email but she didn’t want to see it cause she knew she was wrong.
03.2022Mary
If I could put negative stars I would. They were closed due to not enough staffing which is fine. I called the 800 number to the photo spot to see if I could cancel my order and she said that she can’t do it but that she can call the store for me as I was waiting at curbside as instructed. So she merges the call and the manager at this location explained the staffing issue and said she can’t bring me the photos. So then she asked my name to look up the order for cancelation and claims I only thought I sent the photos there as she does not have an order for pickup. I explained that my email specified to pick them up at this location and even had her confirm the address. She kept speaking down on me with zero empathy and saying I should call around to the other stores and see if they have my order. She was terribly rude and unprofessional. Trying to make it like I had sent them to a different store when I can show the confirmation email but she didn’t want to see it cause she knew she was wrong.
03.2022Mary
If I could put negative stars I would. They were closed due to not enough staffing which is fine. I called the 800 number to the photo spot to see if I could cancel my order and she said that she can’t do it but that she can call the store for me as I was waiting at curbside as instructed. So she merges the call and the manager at this location explained the staffing issue and said she can’t bring me the photos. So then she asked my name to look up the order for cancelation and claims I only thought I sent the photos there as she does not have an order for pickup. I explained that my email specified to pick them up at this location and even had her confirm the address. She kept speaking down on me with zero empathy and saying I should call around to the other stores and see if they have my order. She was terribly rude and unprofessional. Trying to make it like I had sent them to a different store when I can show the confirmation email but she didn’t want to see it cause she knew she was wrong.
03.2022Mary
If I could put negative stars I would. They were closed due to not enough staffing which is fine. I called the 800 number to the photo spot to see if I could cancel my order and she said that she can’t do it but that she can call the store for me as I was waiting at curbside as instructed. So she merges the call and the manager at this location explained the staffing issue and said she can’t bring me the photos. So then she asked my name to look up the order for cancelation and claims I only thought I sent the photos there as she does not have an order for pickup. I explained that my email specified to pick them up at this location and even had her confirm the address. She kept speaking down on me with zero empathy and saying I should call around to the other stores and see if they have my order. She was terribly rude and unprofessional. Trying to make it like I had sent them to a different store when I can show the confirmation email but she didn’t want to see it cause she knew she was wrong.
03.2022Janielle
This Walgreens has really gone downhill. About 4 or 5 years ago they were dependable. Now, you go through the drive thru they make a line wait over 20 minutes because 1 person took a covid test. Why not have that person wait in the lot and then get back in line so that other customers can get what they need and be on their way. They also close regularly due to "No Pharmacist on duty". I see why the Walgreens down the street DO NOT mess with this pharmacy. They are VERY disorganized and there is no common sense, no structure, and unprofessional. They got a 2 for convenience.
02.2022Janielle
This Walgreens has really gone downhill. About 4 or 5 years ago they were dependable. Now, you go through the drive thru they make a line wait over 20 minutes because 1 person took a covid test. Why not have that person wait in the lot and then get back in line so that other customers can get what they need and be on their way. They also close regularly due to "No Pharmacist on duty". I see why the Walgreens down the street DO NOT mess with this pharmacy. They are VERY disorganized and there is no common sense, no structure, and unprofessional. They got a 2 for convenience.
02.2022Janielle
This Walgreens has really gone downhill. About 4 or 5 years ago they were dependable. Now, you go through the drive thru they make a line wait over 20 minutes because 1 person took a covid test. Why not have that person wait in the lot and then get back in line so that other customers can get what they need and be on their way. They also close regularly due to "No Pharmacist on duty". I see why the Walgreens down the street DO NOT mess with this pharmacy. They are VERY disorganized and there is no common sense, no structure, and unprofessional. They got a 2 for convenience.
02.2022Janielle
This Walgreens has really gone downhill. About 4 or 5 years ago they were dependable. Now, you go through the drive thru they make a line wait over 20 minutes because 1 person took a covid test. Why not have that person wait in the lot and then get back in line so that other customers can get what they need and be on their way. They also close regularly due to "No Pharmacist on duty". I see why the Walgreens down the street DO NOT mess with this pharmacy. They are VERY disorganized and there is no common sense, no structure, and unprofessional. They got a 2 for convenience.
02.2022Julia
This has possible got to be the worst service I’ve ever received in my entire life. I ordered two prints from the print shop online. One of them I ordered first because I was having problems with my computer, I got the confirmation that the order was ready to be picked up. The other order I accidentally chose the option to pay at the store. I currently cannot make it to that location so I called the store and asked them if I could pay over the phone. The woman, who sounded confused by the task, told me that I could not do that so I had to cancel that order. I said alright I’ll reorder it. I did just that and received the email that both orders were ready to be picked up. My boyfriend calls me and tells me, not only is it not ready, that there is no single order from me. My Walgreens account says that both of my orders are ready for pick up at that location. The woman, who is yelling over the phone at my boyfriend, is rude and very insistent that I don’t have any orders. I sent the confirmation status of both things and they say they have been paid for and ready to pick up. I’m guessing she cancelled all my orders on accident and doesn’t want to admit it. Either way I paid for those items and I have to buy them again, at a completely different Walgreens mind you. Worst service ever.
12.2021Katelyn
While I am level headed and understand that there is a staffing shortage, this Walgreens has THE WORST customer service. My boyfriend went in to get an oximeter and some nasal strips. He asked the cashier if they had any and she pointed him in the general direction. I noticed he had been in there for about 30 minutes so I went in to check on him when he told me nobody would help him find these damn nasal strips. I walked back to the front and asked the cashier (who looked like she was working very hard and asking questions to the woman at the photo counter) if anybody who wasn’t busy could help us. She walked over to the photo counter where I noticed an employee was sitting down enjoying her A&W (not worried about greasing up the photos?). My boyfriend ended up finding it as I was talking to the cashier in the front. I called to talk to a manager about it (Diane?) and all she did was give excuses. No apology for the 30 minute search. Sad excuse for a manager. Instead of making excuses maybe she should go help her employees. Zaire was the cashier who was working hard. Kudos to her.
12.2021Scott
This the worst area pharmacy. Always a line at the pharmacy and the staff are rude. Plan on waiting in line for 30 minutes for a simple script pick up. Now on top of that they started closing at 6pm so lines are even longer. Avoid this poorly managed location. 3915 W. Saginaw Lansing, MI.
12.2021Julia
This has possible got to be the worst service I’ve ever received in my entire life. I ordered two prints from the print shop online. One of them I ordered first because I was having problems with my computer, I got the confirmation that the order was ready to be picked up. The other order I accidentally chose the option to pay at the store. I currently cannot make it to that location so I called the store and asked them if I could pay over the phone. The woman, who sounded confused by the task, told me that I could not do that so I had to cancel that order. I said alright I’ll reorder it. I did just that and received the email that both orders were ready to be picked up. My boyfriend calls me and tells me, not only is it not ready, that there is no single order from me. My Walgreens account says that both of my orders are ready for pick up at that location. The woman, who is yelling over the phone at my boyfriend, is rude and very insistent that I don’t have any orders. I sent the confirmation status of both things and they say they have been paid for and ready to pick up. I’m guessing she cancelled all my orders on accident and doesn’t want to admit it. Either way I paid for those items and I have to buy them again, at a completely different Walgreens mind you. Worst service ever.
12.2021Katelyn
While I am level headed and understand that there is a staffing shortage, this Walgreens has THE WORST customer service. My boyfriend went in to get an oximeter and some nasal strips. He asked the cashier if they had any and she pointed him in the general direction. I noticed he had been in there for about 30 minutes so I went in to check on him when he told me nobody would help him find these damn nasal strips. I walked back to the front and asked the cashier (who looked like she was working very hard and asking questions to the woman at the photo counter) if anybody who wasn’t busy could help us. She walked over to the photo counter where I noticed an employee was sitting down enjoying her A&W (not worried about greasing up the photos?). My boyfriend ended up finding it as I was talking to the cashier in the front. I called to talk to a manager about it (Diane?) and all she did was give excuses. No apology for the 30 minute search. Sad excuse for a manager. Instead of making excuses maybe she should go help her employees. Zaire was the cashier who was working hard. Kudos to her.
12.2021Julia
This has possible got to be the worst service I’ve ever received in my entire life. I ordered two prints from the print shop online. One of them I ordered first because I was having problems with my computer, I got the confirmation that the order was ready to be picked up. The other order I accidentally chose the option to pay at the store. I currently cannot make it to that location so I called the store and asked them if I could pay over the phone. The woman, who sounded confused by the task, told me that I could not do that so I had to cancel that order. I said alright I’ll reorder it. I did just that and received the email that both orders were ready to be picked up. My boyfriend calls me and tells me, not only is it not ready, that there is no single order from me. My Walgreens account says that both of my orders are ready for pick up at that location. The woman, who is yelling over the phone at my boyfriend, is rude and very insistent that I don’t have any orders. I sent the confirmation status of both things and they say they have been paid for and ready to pick up. I’m guessing she cancelled all my orders on accident and doesn’t want to admit it. Either way I paid for those items and I have to buy them again, at a completely different Walgreens mind you. Worst service ever.
12.2021Julia
This has possible got to be the worst service I’ve ever received in my entire life. I ordered two prints from the print shop online. One of them I ordered first because I was having problems with my computer, I got the confirmation that the order was ready to be picked up. The other order I accidentally chose the option to pay at the store. I currently cannot make it to that location so I called the store and asked them if I could pay over the phone. The woman, who sounded confused by the task, told me that I could not do that so I had to cancel that order. I said alright I’ll reorder it. I did just that and received the email that both orders were ready to be picked up. My boyfriend calls me and tells me, not only is it not ready, that there is no single order from me. My Walgreens account says that both of my orders are ready for pick up at that location. The woman, who is yelling over the phone at my boyfriend, is rude and very insistent that I don’t have any orders. I sent the confirmation status of both things and they say they have been paid for and ready to pick up. I’m guessing she cancelled all my orders on accident and doesn’t want to admit it. Either way I paid for those items and I have to buy them again, at a completely different Walgreens mind you. Worst service ever.
12.2021Scott
This the worst area pharmacy. Always a line at the pharmacy and the staff are rude. Plan on waiting in line for 30 minutes for a simple script pick up. Now on top of that they started closing at 6pm so lines are even longer. Avoid this poorly managed location. 3915 W. Saginaw Lansing, MI.
12.2021Katelyn
While I am level headed and understand that there is a staffing shortage, this Walgreens has THE WORST customer service. My boyfriend went in to get an oximeter and some nasal strips. He asked the cashier if they had any and she pointed him in the general direction. I noticed he had been in there for about 30 minutes so I went in to check on him when he told me nobody would help him find these damn nasal strips. I walked back to the front and asked the cashier (who looked like she was working very hard and asking questions to the woman at the photo counter) if anybody who wasn’t busy could help us. She walked over to the photo counter where I noticed an employee was sitting down enjoying her A&W (not worried about greasing up the photos?). My boyfriend ended up finding it as I was talking to the cashier in the front. I called to talk to a manager about it (Diane?) and all she did was give excuses. No apology for the 30 minute search. Sad excuse for a manager. Instead of making excuses maybe she should go help her employees. Zaire was the cashier who was working hard. Kudos to her.
12.2021Katelyn
While I am level headed and understand that there is a staffing shortage, this Walgreens has THE WORST customer service. My boyfriend went in to get an oximeter and some nasal strips. He asked the cashier if they had any and she pointed him in the general direction. I noticed he had been in there for about 30 minutes so I went in to check on him when he told me nobody would help him find these damn nasal strips. I walked back to the front and asked the cashier (who looked like she was working very hard and asking questions to the woman at the photo counter) if anybody who wasn’t busy could help us. She walked over to the photo counter where I noticed an employee was sitting down enjoying her A&W (not worried about greasing up the photos?). My boyfriend ended up finding it as I was talking to the cashier in the front. I called to talk to a manager about it (Diane?) and all she did was give excuses. No apology for the 30 minute search. Sad excuse for a manager. Instead of making excuses maybe she should go help her employees. Zaire was the cashier who was working hard. Kudos to her.
12.2021Scott
This the worst area pharmacy. Always a line at the pharmacy and the staff are rude. Plan on waiting in line for 30 minutes for a simple script pick up. Now on top of that they started closing at 6pm so lines are even longer. Avoid this poorly managed location. 3915 W. Saginaw Lansing, MI.
12.2021Scott
This the worst area pharmacy. Always a line at the pharmacy and the staff are rude. Plan on waiting in line for 30 minutes for a simple script pick up. Now on top of that they started closing at 6pm so lines are even longer. Avoid this poorly managed location. 3915 W. Saginaw Lansing, MI.
12.2021Roberto
I don't know what has happened to Walgreens, I use to like this pharmacy but lately they have been difficult to work with, they have a nasty attitude & they just refused to transfer the last medication I have with them. I have had them transfer medications before with no problem but not this time & it's not even a controlled medication. It must be the new employees but I am extremely happy that I'm leaving Walgreens for good. Anyone interested in having a better pharmacy experience, go to Central pharmacy West Saginaw hwy. There, they treat you like you matter, unlike Walgreens that acts like they don't need your business. It's your medication & money that keeps Walgreens in business. You've been forewarned.
08.2021Roberto
Emily was a exceptional, answered all my questions, addressed all of my concerns & was incredibly attentive to all my needs. I have been extremely happy to have Walgreens as my pharmacy for years. Kendall & Jordan have also been more that professional & impeccable with the customer service they provide, I'm always greated/acknowledged & attended to in a timely manner. The staff makes customers feel as if they are the only customer in the store with the attention & attention to detail they provide each individual. Keep up the great work & please acknowledge the staff for their continued support to customer service.
08.2021Sai
The customer service here is by far the BEST I've had at in a long time.. over any Walgreens stores I've been to.. Its nice to see how clean it is, especially when you see them cleaning it in front of you!!! :) Although their pharmacy is down right now, and it's been a couple weeks.. I was a little worried I wasn't able to get my prescription.. BUT the kind pharmacist woman was able to give me more information, to help get it transferred to a different walgreens! I'm glad they're are still attempting to work on the problem, as they should. Thank You again For the assistance!
08.2021Roberto
I don't know what has happened to Walgreens, I use to like this pharmacy but lately they have been difficult to work with, they have a nasty attitude & they just refused to transfer the last medication I have with them. I have had them transfer medications before with no problem but not this time & it's not even a controlled medication. It must be the new employees but I am extremely happy that I'm leaving Walgreens for good. Anyone interested in having a better pharmacy experience, go to Central pharmacy West Saginaw hwy. There, they treat you like you matter, unlike Walgreens that acts like they don't need your business. It's your medication & money that keeps Walgreens in business. You've been forewarned.
08.2021Roberto
Emily was a exceptional, answered all my questions, addressed all of my concerns & was incredibly attentive to all my needs. I have been extremely happy to have Walgreens as my pharmacy for years. Kendall & Jordan have also been more that professional & impeccable with the customer service they provide, I'm always greated/acknowledged & attended to in a timely manner. The staff makes customers feel as if they are the only customer in the store with the attention & attention to detail they provide each individual. Keep up the great work & please acknowledge the staff for their continued support to customer service.
08.2021Sai
The customer service here is by far the BEST I've had at in a long time.. over any Walgreens stores I've been to.. Its nice to see how clean it is, especially when you see them cleaning it in front of you!!! :) Although their pharmacy is down right now, and it's been a couple weeks.. I was a little worried I wasn't able to get my prescription.. BUT the kind pharmacist woman was able to give me more information, to help get it transferred to a different walgreens! I'm glad they're are still attempting to work on the problem, as they should. Thank You again For the assistance!
08.2021Roberto
I don't know what has happened to Walgreens, I use to like this pharmacy but lately they have been difficult to work with, they have a nasty attitude & they just refused to transfer the last medication I have with them. I have had them transfer medications before with no problem but not this time & it's not even a controlled medication. It must be the new employees but I am extremely happy that I'm leaving Walgreens for good. Anyone interested in having a better pharmacy experience, go to Central pharmacy West Saginaw hwy. There, they treat you like you matter, unlike Walgreens that acts like they don't need your business. It's your medication & money that keeps Walgreens in business. You've been forewarned.
08.2021Roberto
I don't know what has happened to Walgreens, I use to like this pharmacy but lately they have been difficult to work with, they have a nasty attitude & they just refused to transfer the last medication I have with them. I have had them transfer medications before with no problem but not this time & it's not even a controlled medication. It must be the new employees but I am extremely happy that I'm leaving Walgreens for good. Anyone interested in having a better pharmacy experience, go to Central pharmacy West Saginaw hwy. There, they treat you like you matter, unlike Walgreens that acts like they don't need your business. It's your medication & money that keeps Walgreens in business. You've been forewarned.
08.2021Roberto
Emily was a exceptional, answered all my questions, addressed all of my concerns & was incredibly attentive to all my needs. I have been extremely happy to have Walgreens as my pharmacy for years. Kendall & Jordan have also been more that professional & impeccable with the customer service they provide, I'm always greated/acknowledged & attended to in a timely manner. The staff makes customers feel as if they are the only customer in the store with the attention & attention to detail they provide each individual. Keep up the great work & please acknowledge the staff for their continued support to customer service.
08.2021Roberto
Emily was a exceptional, answered all my questions, addressed all of my concerns & was incredibly attentive to all my needs. I have been extremely happy to have Walgreens as my pharmacy for years. Kendall & Jordan have also been more that professional & impeccable with the customer service they provide, I'm always greated/acknowledged & attended to in a timely manner. The staff makes customers feel as if they are the only customer in the store with the attention & attention to detail they provide each individual. Keep up the great work & please acknowledge the staff for their continued support to customer service.
08.2021Sai
The customer service here is by far the BEST I've had at in a long time.. over any Walgreens stores I've been to.. Its nice to see how clean it is, especially when you see them cleaning it in front of you!!! :) Although their pharmacy is down right now, and it's been a couple weeks.. I was a little worried I wasn't able to get my prescription.. BUT the kind pharmacist woman was able to give me more information, to help get it transferred to a different walgreens! I'm glad they're are still attempting to work on the problem, as they should. Thank You again For the assistance!
08.2021Sai
The customer service here is by far the BEST I've had at in a long time.. over any Walgreens stores I've been to.. Its nice to see how clean it is, especially when you see them cleaning it in front of you!!! :) Although their pharmacy is down right now, and it's been a couple weeks.. I was a little worried I wasn't able to get my prescription.. BUT the kind pharmacist woman was able to give me more information, to help get it transferred to a different walgreens! I'm glad they're are still attempting to work on the problem, as they should. Thank You again For the assistance!
08.2021