medical supply store
Closed Now
Binson's Medical Equipment and Supplies in Royal Oak (30475 Woodward Ave, MI 48073)
About:
Binson's is a family-owned and operated durable medical equipment provider who is contracted with hundreds of health insurance plans. Our friendly and caring staff is ready to assist in finding a solution to your medical needs.
Binson's Medical Equipment and Supplies is located in Royal Oak (Michigan state) on the street of 30475 Woodward Ave. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1248-288-0440. You can get more information from their website: https://www.binsons.com/. The coordinates that you can use in navigation applications to get to find Binson's Medical Equipment and Supplies quickly are 42.513487, -83.182621. Scroll down to find out opening hours, reviews and other important information about Binson's Medical Equipment and Supplies.
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Available amenities
Payments
- Cheques
- Debit cards
Planning
- Quick visit
Accessibility
- Wheelchair-accessible car park
Service options
- Delivery
- In-store pickup
- In-store shopping
Unavailable amenities
Binson's Medical Equipment and Supplies doesn't have any unavailable amenities.Categories
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Eric
Ordinarily I would rate them highly, however, I tried to get an appointment with them for something they said they would call back and never did.
10.2022Michelle
I have always used These guys for my grandparents I never thought I would have the need to use them for myself. But as normal, they have everything we need and they are quick and efficient and they know how to treat people who are not feeling well.
06.2022Caitlyn
Vincent the manager was wonderful in getting everything squared away with my father's Sleep Apnea Machine. The upgraded machine is a lot better than the previous. Will definitely come back to this location for more needed medical supplies & products!
04.2022Naima
Had a fabulous experience with Vincent, the manager at the Royal Oak location. Very happy with my new product! Vincent was super helpful and ensured everything was taken care of by my insurance :)
04.2022Roseclan24
This location was clean, sanitized and well organized. The staff was friendly and approachable answering any questions you may have. Came in to order a new knee brace. Got measured for it and was told how the brace would function. Everything was flowed well and wait time was just a few minutes. Not bad at all for a Monday.
02.2022Sophie
Great service. So helpful. So wonderful is the staff. I was just in there today to get a boot on my ankle, and i will say this was the best customer service I've had in a long time. Im more than satisfied with my visit. Personable, and fast service. I cant express how please I am with my visit here. Huge thank you to the short lady with the short hair do. Your amazing
12.2021rjherche
I’ve been coming here for CPAP machine items and I’ve got no complaints. Wait times have been reasonable and the staff are friendly enough. Those of you expecting great phone service… these days you need to reset your expectations. Businesses don’t consistently answer the phone, except doctor’s offices. At my work they literally took the land line phones away because nobody was using them.
12.2021Andrew
Such disappointing customer service. My seven year old son was fitted for orthotics in October. We called a month later to check on the status and learned that they never placed the order. The employee told me they would place the order ASAP. I called back three weeks later to check on the status and was told that THEY STILL HADNT PLACED THE ORDER. Meanwhile my son is in pain every day. Extremely frustrating.
12.2021Dan
Trying to get someone on the phone is impossible. Been on hold three different times for two hours over two days. When I finally did get somebody, they said "just a minute" and promptly hung up on me. The automated voice told me I was first in line for the next representative, over and over. After a half hour of waiting, I had to give up. How can you be next in line on the phone and nobody answers it for over a half hour???
12.2021arlene
Please DO NOT use Binson’s for any ordering of special equipment such as wheelchairs, beds, bathroom safety equipment. I have never experienced such poor customer service. When you need equipment like this it is obviously a serious situation; not like you’re ordering a pair of pants. First they put you on hold for a long time ie one hour, you give them info expecting a call back. No one calls. You call again only to be put on hold. This next representative was helpful. Took my credit card and emailed me invoice. (His script came in to them for Medicare but they did not reimburse me. ) I called her the next day to confirm delivery. No response. No one from delivery called either to confirm and I was told they would between 9:30-10:00am. Called main number again, put on hold and spoke to a third representative who recognized my complete panic. Said she talked to Supervisor and my items were on the truck. John called me at a Noon said he would be there by 6:00pm. He arrived and one of the items was missing. He had an incorrect invoice. My husband could not come home from hospital without this third item. He said he would deliver the item the next morning only to show up with something that wasn’t what I ordered and didn’t work. John was trying to be helpful. My son had to drive 20 miles to purchase it at another company one hour before they released my husband. No one from Binson’s has called to apologize, provide reimbursement- nothing. The entire process was a debacle. Do not use them.
11.2020