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U.S. Bank Branch in Hopkins (16 9th Ave N, MN 55343)
About:
This branch is open for drive up & appointments only. We’ve been experiencing long drive up wait times & recommend making an appointment. U.S. Bank can be your resource for loans, mortgages, credit cards and more. Member FDIC. Equal Housing Lender.
U.S. Bank Branch is located in Hopkins (Minnesota state) on the street of 16 9th Ave N. If you want to ask about something we recommend contacting this place by phone. The Phone number is +19529362700. You can get more information from their website: https://locations.usbank.com/index/minnesota/hopkins/hopkins-branch.html?utm_source=google%20my%20business&utm_medium=listing&utm_campaign=visit%20website. The coordinates that you can use in navigation applications to get to find U.S. Bank Branch quickly are 44.925130, -93.411828. Scroll down to find out opening hours, reviews and other important information about U.S. Bank Branch.
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Available amenities
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Drive-through
Kevin
I had a terrible experience at this branch. I live in Hopkins and I would always go there to get a roll of quarters for laundry purposes. There is no coin machine in my apartment building so I have to go to the bank to get quarters. I have always gone there. I NEVER had a problem getting quarters from any teller at any time. However today when I went for my usual trip, I was rebuffed by a teller who stated "I had to be a customer to get quarters" I have lived in Hopkins for 2 years and have NEVER been told this in any previous times I went there. I believe the teller's name was "Jaime" or something similar. I explained that I have done this numerous times before with no problem. The teller then stated again you have to be a customer. NOWHERE in the bank does it state you have to be customer to do a simple exchange of cash for a roll of quarters. The teller was rude and did not handle the situation well. Another teller came over and was equally rude. I asked for a manager and that was not honored. The attitude of both tellers was not customer friendly at all. I was upset because I have done this exchange at this branch numerous times before. The rudeness made me feel like there could have been some racial animosity. I am African American. I have never felt that way before and do not make that accusation lightly. I will NEVER visit this branch again. I posted the same review for the 40 10 Ave N, Hopkins, but I am referring to the bad service at the 16 9th Ave North, Hopkins, MN Kevin D
08.2021Sam
Cold uncaring corporate bank that doesn't need its customers. I had a business account for 14 years ran into some problems and they wouldn't help me out at all. Absurd overdraft fees. The banker who helped me could not care less about issues with my account. They said they were going to give me a call and try and help me and retain my business and they never called me. Go to a credit union instead. Edit: 1 week later still no call.
08.2021Swatireddy
The best branch Hopkins branch, very helpful people. All employees are the best!
08.2021Richard
The worst service I've ever had . 5 years with US Bank and I'm leaving today! They are holding my money and I'm trapped in Iowa with no money! They told me to have a good day.. im closing all accounts with these dirt bags
08.2020Patty
Seriously! Its 1:15 pm and no answer the phone rang 15 times, wow now that's great customer service!
08.2020Susie
I have not yet encountered one employee who isn’t extremely nice and helpful- literally every single person that works there is super friendly and always happy to assist you in any way possible. I am very impressed by their customer service!!!
08.2019ereedius
I no longer have a bank account with them because my current Bank offers a lil more. I went in today to find out I can't cash my change in because it's for customers only. I was told they had many problems with the machine. So I'm guessing the machine doesn't like non account holders.
08.2018Jeffery
What a great staff they even remember you by name thanks Noel,morgan ,Eva and micheal great job thank u for the great service
08.2018Brandy
Bank Manager was arrogant and rude I have never met a meaner person. Been banking there for over 5 years. Dealing with him was the most miserable experience. I am in customer service and would never treat someone the way he did. Love the tellers they have always been amazing!
08.2017Kurt
Branch manager totally took care of a problem I thought I had, that turned out to be a math mistake on my part. I was very upset and he walked me through the entire process calmly and professionally.
08.2017