ford dealer
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Herman Motor Company in Luverne (624 S Kniss Ave, MN 56156)
About:
We have a strong and committed sales staff with many years of experience satisfying our customers\\\' needs.
Herman Motor Company is located in Luverne (Minnesota state) on the street of 624 S Kniss Ave. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1507-283-4427. You can get more information from their website: https://www.hermanmotorco.com/. The coordinates that you can use in navigation applications to get to find Herman Motor Company quickly are 43.647829, -96.213754. Scroll down to find out opening hours, reviews and other important information about Herman Motor Company.
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Available amenities
Offerings
- Oil change
- Repair services
Accessibility
- Wheelchair-accessible entrance
Service options
- Delivery
- In-store shopping
Unavailable amenities
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oliver
Very nice and knowledgeable people to deal with! Small town dealership that will treat you right!
10.2022John
Well kept Ford dealership with a moderate selection of vehicles. Has a service and parts center available for repairs and routine maintenance.
09.2022J
I was on vacation when a service light came on that needed attention. I have a 2016 Winnebago with a Ford Transit as the chassis. I inquired at the service desk and they were able to take it in right away. About an hour later they had fixed the issue and had me back on the road! Now that is Great Customer Service! Thank you to Herman Motors!!
07.2022Dan
DONT WAIST YOUR TIME AT THIS SHOP! Brought my truck there to fix transmission fluid leak, first told me the transmission was empty and needed to be filled to find the leak, they said the " they were barely able to get it to drive into the shop" . Next day they said It was fixed and the reason it leaked is because the transmission was overfilled at the last transmission service which was 5 months ago... (odd it would be acting up now) $250 to drain fuild out. Picked up "fixed" truck last night , it made it 20 min before leaking again.. called service manager to get a refund because they had not fixed the problem, was told that was not an option and they would take another look.. So i called a transmission shop for second opinion and they laughed when I told them what this dealership found as the "problem". Poor troubleshooting, and poor customer service.
07.2022Zachary
These people are absolutely amazing awesome people to work with The service Lady was great the parts guy was awesome and the technician that worked on my truck I really really appreciate it coming in an hour early on a Saturday to make sure I got back on the road it sure is hard to find amazing people like this keep up the great work and may GOD bless you and your family’s
06.2022Tracy
The staff at Herman Motors was very informative, kind, and thorough when dealing with my son‘s Ford focus. There was an extended warranty on the transmission control module that needed to be replaced. They kept me informed on delays in part delivery and once part was delivered they replaced it very quickly. They also were willing to store my sons vehicle for four months while waiting for the replacement part. I highly recommend Herman motors !
03.2022Nancy
Okay~ sorry guys, I'm getting this up really late! Driving to Rochester , Minnesota from Colorado. We accidentally put unleaded in our diesel truck .Not only did we do that , we filled it and drove about 20 miles before the truck pretty much shut down. Herman motors was amazing, they didn't make fun of us for our mistake or talk down to us, they were so kind and ready to help. They actually emptied the fuel tank , cleaned out all the lines and everything, and somehow got it to work. Just amazing people, lol, I'm sure if they read this they will remember who we are :) Thanks guys!
03.2022Laura
We are traveling across country in our Pleasure-Way OnTour 2.2 Class B Van and had discovered water underneath the cab floor mats on both driver and passenger side. Found this Ford dealer with a Service Center passing through Lucerne, MN and decided to stop and ask if they could take a look at it. They graciously accommodated us and we were in and out in less than 2 hours. Problem was plugged A/C drain. Great service!
12.2021M
If I could give a lower rating I would. An issue with my vehicle was brought to their attention for diagnosis and to be fixed. The service department was informed of what was already known to be wrong with the vehicle and what was unknown along with the likely suspect. Regardless the techs working there focused on what I had already identified as not causing the issue at hand. Over the 6 or so hours the vehicle was there, nothing could be found by the techs. Upon returning the vehicle to my home it was parked INSIDE a neighbors garage by whoever drove it back. After being told they could not find the issue in the entire day they had it I referred to a different shop and discussed the issue with them giving the same information given to Herman. Within 5 minutes and without even having the vehicle there my issue was diagnosed and I myself fixed the issue. (Note that I even offered to pay this shop their diag. Fee for their time because they actually diagnosed it.) I was billed nearly $140 from Herman for being told the same thing I had already told them. After a phone call with Kelly Herman it was made clear to me that everything I have heard about this business is true, and it isn’t worth going to. They were willing to reduce the bill to $100 for looking at it and saying we don’t know what’s wrong with it. If not paid Kelly made it clear she’d take it to court. My bill was paid by someone other than myself who didn’t want to see me go through the trouble of fighting this nonsense in court. Let me put it this way: I would rather have paid $140 or even the reduced $100 to pay for a sign that says not to go to Herman motors than fund this woman’s ego.
12.2021Scott
Our RV broke down on the highway and we were towed to Herman Motor Co. in Luverne. Amy and the rest of the service team had us fixed up and on our way in no time! What a great experience! Highly recommended for all your service needs.
12.2020