cell phone store
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T-Mobile in Waite Park (30 Waite Ave N A0102, MN 56301)
About:
Wireless provider offering cell phones, data plans, Internet devices & accessories.
T-Mobile is located in Waite Park (Minnesota state) on the street of 30 Waite Ave N A0102. If you want to ask about something we recommend contacting this place by phone. The Phone number is +13202031771. You can get more information from their website: https://www.t-mobile.com/stores/bd/t-mobile-saint-cloud-mn-56301-1071?utm_source=google&utm_medium=lastmile&utm_campaign=1071. The coordinates that you can use in navigation applications to get to find T-Mobile quickly are 45.555300, -94.212137. Scroll down to find out opening hours, reviews and other important information about T-Mobile.
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Available amenities
Crowd
- LGBTQ+ friendly
- Transgender safe space
Payments
- Debit cards
- NFC mobile payments
Accessibility
- Wheelchair-accessible entrance
Service options
- In-store shopping
Health and safety
- Staff required to disinfect surfaces between visits
Unavailable amenities
Service options
- Delivery
B
We were able to transfer all of our cell phone service to T-moble this afternoon. The staff were very friendly and competent. We are very pleased with the service we received..
08.2022B
We were able to transfer all of our cell phone service to T-moble this afternoon. The staff were very friendly and competent. We are very pleased with the service we received..
08.2022trash
doesnt know what they are talking about, terrible customer service, just go to monticello tmobile.
06.2022trash
doesnt know what they are talking about, terrible customer service, just go to monticello tmobile.
06.2022Lisa
I was inside this store on Thursday and had the pleasure of working with a gentlemen named Cody. He was very kind and caring about teaching me about my phone I bought a few weeks prior. I never felt rushed or a burden and he made the visit very memorable. If I ever need to visit this store again I sincerely hope he is working
04.2022Lisa
I was inside this store on Thursday and had the pleasure of working with a gentlemen named Cody. He was very kind and caring about teaching me about my phone I bought a few weeks prior. I never felt rushed or a burden and he made the visit very memorable. If I ever need to visit this store again I sincerely hope he is working
04.2022Packy
We were super excited to have an excellent salesperson Dion did a great job at keeping us entertained and making the shopping experience fun. Dion has a great future ahead of him and he's an excellent member of the team.
03.2022Packy
We were super excited to have an excellent salesperson Dion did a great job at keeping us entertained and making the shopping experience fun. Dion has a great future ahead of him and he's an excellent member of the team.
03.2022Michael
2trips to get a sim card that would work to see if Tmobile would work they said if my wife fixed the screen on her 6s+she could get a 13promax so fixed the screen $100 then they said it didn't qualify out $100
11.2021Michael
2trips to get a sim card that would work to see if Tmobile would work they said if my wife fixed the screen on her 6s+she could get a 13promax so fixed the screen $100 then they said it didn't qualify out $100
11.2021Debbie
T mobile sucks and so does the staff working at the Crossroads Mall. I will never give anyone on advice to get Tmobile. No one ever answers the phone in the store to get any help or answers. They tell you , you can get service where there is no service, I'm going back to Verizon at least I know when I call in I can talk to someone who is willing to help me.
10.2021El
Service was really good but not everyone qualifies for a new phone. Make sure its not damaged or you have near perfect or perfect score I guess. I might be wrong that's what it felt for us. But for Service it was perfect.
10.2021Debbie
T mobile sucks and so does the staff working at the Crossroads Mall. I will never give anyone on advice to get Tmobile. No one ever answers the phone in the store to get any help or answers. They tell you , you can get service where there is no service, I'm going back to Verizon at least I know when I call in I can talk to someone who is willing to help me.
10.2021El
Service was really good but not everyone qualifies for a new phone. Make sure its not damaged or you have near perfect or perfect score I guess. I might be wrong that's what it felt for us. But for Service it was perfect.
10.2021Manny
My wife and I went to the store on 06/23/21 at around 6 pm to discuss promotional options for the iPhone 12. We were greeted by a nice gentleman, and when we discussed our goals with my wife’s phone another gentleman named Alexander rudely interrupted and said her phone would not be accepted (there was a green line running through the screen that appeared earlier that day and was a known defect for the iPhone 10 as a result of a voltage issue). My wife explained to Alexander that she spoke to customer service earlier and they confirmed it was, in fact, a defect. Alexander stated that customer service, and every store, is different with their policies, which I know from personal experience is not true because corporate stores adhere to the same policies and have district managers oversight. When I attempted to explain the phone’s problem to Alexander and tried to show him that there were no cracks/falls, damage to the corners, or physical damage, he stated that this wasn’t negotiable. The phone was in immaculate condition and kept in a case. At this point I realized that this rep didn’t want to help us, and I decided to leave. I was very disappointed in the service, especially since I worked at a MetroPCS corporate store doing warranty exchanges for over half a decade. I can tell the difference between an employee stating when someone truly is not eligible for something and simply not wanting to help a customer. Alexander didn’t even attempt to go over options, other possible promotions for new lines, or alternative routes we could have taken. We decided to go to a franchise, which isn’t my first preference being a former corporate manager myself. The folks off of Division set up our accounts and confirmed that there were no signs of damage and that it passed initial inspection. I also know that the discount for the trade-in amount varies based on the phone’s condition upon arrival. We’ll have the original phone until Monday 06/28 since we need to send it off for the trade-in program within 30 days; preferably I’d like to speak to a district manager and physically show him/her the original phone Alexander refused to see prior to my sending it off. I don’t go into cellphone stores very often, maybe once every couple of years at most. But if this is how customers are treated, it needs to be corrected. Either Alexander attempts to help customers or he doesn’t, in which case he should be considering his career choices.
08.2021Tom
Sammy and Rhys were super helpful in replacing our old sim cards. Helped us sign up for T mobile internet. Answered so MANY questions from us and never broke a sweat. Our tmobile store employees rock!!!
08.2021Manny
My wife and I went to the store on 06/23/21 at around 6 pm to discuss promotional options for the iPhone 12. We were greeted by a nice gentleman, and when we discussed our goals with my wife’s phone another gentleman named Alexander rudely interrupted and said her phone would not be accepted (there was a green line running through the screen that appeared earlier that day and was a known defect for the iPhone 10 as a result of a voltage issue). My wife explained to Alexander that she spoke to customer service earlier and they confirmed it was, in fact, a defect. Alexander stated that customer service, and every store, is different with their policies, which I know from personal experience is not true because corporate stores adhere to the same policies and have district managers oversight. When I attempted to explain the phone’s problem to Alexander and tried to show him that there were no cracks/falls, damage to the corners, or physical damage, he stated that this wasn’t negotiable. The phone was in immaculate condition and kept in a case. At this point I realized that this rep didn’t want to help us, and I decided to leave. I was very disappointed in the service, especially since I worked at a MetroPCS corporate store doing warranty exchanges for over half a decade. I can tell the difference between an employee stating when someone truly is not eligible for something and simply not wanting to help a customer. Alexander didn’t even attempt to go over options, other possible promotions for new lines, or alternative routes we could have taken. We decided to go to a franchise, which isn’t my first preference being a former corporate manager myself. The folks off of Division set up our accounts and confirmed that there were no signs of damage and that it passed initial inspection. I also know that the discount for the trade-in amount varies based on the phone’s condition upon arrival. We’ll have the original phone until Monday 06/28 since we need to send it off for the trade-in program within 30 days; preferably I’d like to speak to a district manager and physically show him/her the original phone Alexander refused to see prior to my sending it off. I don’t go into cellphone stores very often, maybe once every couple of years at most. But if this is how customers are treated, it needs to be corrected. Either Alexander attempts to help customers or he doesn’t, in which case he should be considering his career choices.
08.2021Tom
Sammy and Rhys were super helpful in replacing our old sim cards. Helped us sign up for T mobile internet. Answered so MANY questions from us and never broke a sweat. Our tmobile store employees rock!!!
08.2021Veridian
(Probably my most biased review) Some of the best customer support I have experienced in my life. I bought a new phone, worked great but the speaker was twinging like it was popped. I play music a lot. I go in after and swap the unit, new unit has problems, long story short the location had a employee assisting me for over and hour until the issue was fixed. (Brand new product w/ manufacture issue) If you're considering jumping carriers, check them out, they're honest and are willing to take the time to get you what you need.
08.2017Veridian
(Probably my most biased review) Some of the best customer support I have experienced in my life. I bought a new phone, worked great but the speaker was twinging like it was popped. I play music a lot. I go in after and swap the unit, new unit has problems, long story short the location had a employee assisting me for over and hour until the issue was fixed. (Brand new product w/ manufacture issue) If you're considering jumping carriers, check them out, they're honest and are willing to take the time to get you what you need.
08.2017