jewelry store Closed Now

The Diamond Family in Ballwin (14441 Manchester Rd, MO 63011)

5 (40 reviews)

About:

The Diamond Family Logo

Established in 1978 by 2nd generation jeweler Rocky Haddad, The Diamond Family is, without a doubt, the best jewelry store in St. Louis for all of your luxury desires. We buy diamonds, trade diamonds, and sell diamonds in an intimate and fun environment. We have over 500 engagement rings in St. Louis showroom alone, in addition to over 1500 other items of fine jewelry to choose from for gift, anniversaries, etc. The Diamond Family has full custom design capabilities for those who wish to own something only they can enjoy. Whether you are looking for an anniversary gift, watch, engagement ring, or need jewelry repair, The Diamond Family welcomes you and looks forward to the opportunity to serve you.


The Diamond Family is located in Ballwin (Missouri state) on the street of 14441 Manchester Rd. If you want to ask about something we recommend contacting this place by phone. The Phone number is +16363916622. You can get more information from their website: http://www.thediamondfamily.com/. The coordinates that you can use in navigation applications to get to find The Diamond Family quickly are 38.593511, -90.518638. Scroll down to find out opening hours, reviews and other important information about The Diamond Family.

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Available amenities

Planning

  • Quick visit

Offerings

  • Repair services

Accessibility

  • Wheelchair-accessible entrance
  • Wheelchair-accessible car park

Service options

  • Kerbside pickup
  • In-store pickup
  • In-store shopping

Unavailable amenities

Service options

  • Delivery

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FAQ

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Reviews about The Diamond Family - 40

Heather

I was a loyal Mavrik customer until they closed doors and just had my first interaction with The Diamond Family. Wonderful experience from first meeting Lauren to picking up my last ring. They created two beautiful custom rings using my gemstones, as well as fixed a family heirloom ring and cleaned/dipped my wedding set. A store full of wonderful people and amazing jewelry. 10/10 recommend.

08.2022

Susan

I am a long time customer because this is a company that can be trusted for repairs and the best deals around! Besides excellent service, they will help educate you on gems, design etc. Thats important when you’re making an investment! I can’t imagine going anywhere else for anything jewelry related! Alex loves to design and has a flare for doing it. Love the family! I never give 5 stars, but I would give The Diamond Family 10 stars!

08.2022

Heather

I was a loyal Mavrik customer until they closed doors and just had my first interaction with The Diamond Family. Wonderful experience from first meeting Lauren to picking up my last ring. They created two beautiful custom rings using my gemstones, as well as fixed a family heirloom ring and cleaned/dipped my wedding set. A store full of wonderful people and amazing jewelry. 10/10 recommend.

08.2022

Susan

I am a long time customer because this is a company that can be trusted for repairs and the best deals around! Besides excellent service, they will help educate you on gems, design etc. Thats important when you’re making an investment! I can’t imagine going anywhere else for anything jewelry related! Alex loves to design and has a flare for doing it. Love the family! I never give 5 stars, but I would give The Diamond Family 10 stars!

08.2022

Heather

I was a loyal Mavrik customer until they closed doors and just had my first interaction with The Diamond Family. Wonderful experience from first meeting Lauren to picking up my last ring. They created two beautiful custom rings using my gemstones, as well as fixed a family heirloom ring and cleaned/dipped my wedding set. A store full of wonderful people and amazing jewelry. 10/10 recommend.

08.2022

Susan

I am a long time customer because this is a company that can be trusted for repairs and the best deals around! Besides excellent service, they will help educate you on gems, design etc. Thats important when you’re making an investment! I can’t imagine going anywhere else for anything jewelry related! Alex loves to design and has a flare for doing it. Love the family! I never give 5 stars, but I would give The Diamond Family 10 stars!

08.2022

Heather

I was a loyal Mavrik customer until they closed doors and just had my first interaction with The Diamond Family. Wonderful experience from first meeting Lauren to picking up my last ring. They created two beautiful custom rings using my gemstones, as well as fixed a family heirloom ring and cleaned/dipped my wedding set. A store full of wonderful people and amazing jewelry. 10/10 recommend.

08.2022

Susan

I am a long time customer because this is a company that can be trusted for repairs and the best deals around! Besides excellent service, they will help educate you on gems, design etc. Thats important when you’re making an investment! I can’t imagine going anywhere else for anything jewelry related! Alex loves to design and has a flare for doing it. Love the family! I never give 5 stars, but I would give The Diamond Family 10 stars!

08.2022

Ashley

Hands down was the best experience I have ever had with a jeweler. Lauren was amazing. She was so helpful and kind. I had a hard time choosing the type of wedding band I wanted and she was patient and helped guide me to exactly what I dreamed. I had a custom band built that was affordable. She was able to get me wax models in less than a week. I will only go through Lauren and The Diamond Family from now on. I would give 10 stars if possible 😊. Every other employee there was friendly as well and I always felt welcomed. Thank you Lauren!!

07.2022

Ashley

Hands down was the best experience I have ever had with a jeweler. Lauren was amazing. She was so helpful and kind. I had a hard time choosing the type of wedding band I wanted and she was patient and helped guide me to exactly what I dreamed. I had a custom band built that was affordable. She was able to get me wax models in less than a week. I will only go through Lauren and The Diamond Family from now on. I would give 10 stars if possible 😊. Every other employee there was friendly as well and I always felt welcomed. Thank you Lauren!!

07.2022

Ashley

Hands down was the best experience I have ever had with a jeweler. Lauren was amazing. She was so helpful and kind. I had a hard time choosing the type of wedding band I wanted and she was patient and helped guide me to exactly what I dreamed. I had a custom band built that was affordable. She was able to get me wax models in less than a week. I will only go through Lauren and The Diamond Family from now on. I would give 10 stars if possible 😊. Every other employee there was friendly as well and I always felt welcomed. Thank you Lauren!!

07.2022

Ashley

Hands down was the best experience I have ever had with a jeweler. Lauren was amazing. She was so helpful and kind. I had a hard time choosing the type of wedding band I wanted and she was patient and helped guide me to exactly what I dreamed. I had a custom band built that was affordable. She was able to get me wax models in less than a week. I will only go through Lauren and The Diamond Family from now on. I would give 10 stars if possible 😊. Every other employee there was friendly as well and I always felt welcomed. Thank you Lauren!!

07.2022

Kristen

I wanted to redesign a ring and had a specific idea in mind. Edgar listened to my ideas and presented a couple of options to me. My ring turned out absolutely beautiful was was exactly what I wanted! I loved the ease and pressure free feeling that I experienced. I highly recommend The Diamond Family!

06.2022

Kristen

I wanted to redesign a ring and had a specific idea in mind. Edgar listened to my ideas and presented a couple of options to me. My ring turned out absolutely beautiful was was exactly what I wanted! I loved the ease and pressure free feeling that I experienced. I highly recommend The Diamond Family!

06.2022

Kristen

I wanted to redesign a ring and had a specific idea in mind. Edgar listened to my ideas and presented a couple of options to me. My ring turned out absolutely beautiful was was exactly what I wanted! I loved the ease and pressure free feeling that I experienced. I highly recommend The Diamond Family!

06.2022

Kristen

I wanted to redesign a ring and had a specific idea in mind. Edgar listened to my ideas and presented a couple of options to me. My ring turned out absolutely beautiful was was exactly what I wanted! I loved the ease and pressure free feeling that I experienced. I highly recommend The Diamond Family!

06.2022

Fadey

The staff, product assortment, and showroom is what makes this place the best in the industry! From the moment you walk in The Diamond Family you are treated like an A lister and they genuinely care about you and your needs rather than just trying to make a sale. They are honest, and provided us all the info on the diamonds we were shopping for which is hard to find in this industry. Well done The Diamond Family keep doing what your doing as these days it’s hard to find businesses that are customer obsessed and it reflects through their entire staff.

03.2022

Eric

Alex worked with me to get exactly what I knew she wanted. Their design team created a custom ring and had no problem modifying a few aspects to the ring. I would recommend them to anyone who is looking for an excellent customer service experience. Its great to support local business' and they know how to exceed customer expectations. Thank you all

03.2022

Fadey

The staff, product assortment, and showroom is what makes this place the best in the industry! From the moment you walk in The Diamond Family you are treated like an A lister and they genuinely care about you and your needs rather than just trying to make a sale. They are honest, and provided us all the info on the diamonds we were shopping for which is hard to find in this industry. Well done The Diamond Family keep doing what your doing as these days it’s hard to find businesses that are customer obsessed and it reflects through their entire staff.

03.2022

Eric

Alex worked with me to get exactly what I knew she wanted. Their design team created a custom ring and had no problem modifying a few aspects to the ring. I would recommend them to anyone who is looking for an excellent customer service experience. Its great to support local business' and they know how to exceed customer expectations. Thank you all

03.2022

Fadey

The staff, product assortment, and showroom is what makes this place the best in the industry! From the moment you walk in The Diamond Family you are treated like an A lister and they genuinely care about you and your needs rather than just trying to make a sale. They are honest, and provided us all the info on the diamonds we were shopping for which is hard to find in this industry. Well done The Diamond Family keep doing what your doing as these days it’s hard to find businesses that are customer obsessed and it reflects through their entire staff.

03.2022

Eric

Alex worked with me to get exactly what I knew she wanted. Their design team created a custom ring and had no problem modifying a few aspects to the ring. I would recommend them to anyone who is looking for an excellent customer service experience. Its great to support local business' and they know how to exceed customer expectations. Thank you all

03.2022

Fadey

The staff, product assortment, and showroom is what makes this place the best in the industry! From the moment you walk in The Diamond Family you are treated like an A lister and they genuinely care about you and your needs rather than just trying to make a sale. They are honest, and provided us all the info on the diamonds we were shopping for which is hard to find in this industry. Well done The Diamond Family keep doing what your doing as these days it’s hard to find businesses that are customer obsessed and it reflects through their entire staff.

03.2022

Eric

Alex worked with me to get exactly what I knew she wanted. Their design team created a custom ring and had no problem modifying a few aspects to the ring. I would recommend them to anyone who is looking for an excellent customer service experience. Its great to support local business' and they know how to exceed customer expectations. Thank you all

03.2022

Vanessa

Jimmy and Alex were so great, easy and fun to work with. They were super helpful with our wedding rings- very quick turnaround for all their services. My husband received his grandfathers ring and jimmy returned it to us looking like a brand new ring! Everyone there is so nice and friendly! Would definitely recommend for any jewelry needs- look forward to coming back!

02.2022

Vanessa

Jimmy and Alex were so great, easy and fun to work with. They were super helpful with our wedding rings- very quick turnaround for all their services. My husband received his grandfathers ring and jimmy returned it to us looking like a brand new ring! Everyone there is so nice and friendly! Would definitely recommend for any jewelry needs- look forward to coming back!

02.2022

Vanessa

Jimmy and Alex were so great, easy and fun to work with. They were super helpful with our wedding rings- very quick turnaround for all their services. My husband received his grandfathers ring and jimmy returned it to us looking like a brand new ring! Everyone there is so nice and friendly! Would definitely recommend for any jewelry needs- look forward to coming back!

02.2022

Vanessa

Jimmy and Alex were so great, easy and fun to work with. They were super helpful with our wedding rings- very quick turnaround for all their services. My husband received his grandfathers ring and jimmy returned it to us looking like a brand new ring! Everyone there is so nice and friendly! Would definitely recommend for any jewelry needs- look forward to coming back!

02.2022

Tim

Needed to have a repair to a piece and wanted to find a jeweler that we felt confident with. I read a lot of great reviews about The Diamond Family and decided to stop by and check them out. So glad we did. Amazing service and incredible care. The work on my wife's wedding ring was amazing and reasonable.Jimmy took excellent care of us throughout the entire process was very pleasant, knowledgeable and informative. First class all the way. We really did feel like 'family' and would highly recommend The Diamond Family! Will be seeing them again soon - Thank you.

01.2022

Lori

I love coming to the Diamond Family for all of my jewelry needs. I recently lost two stones out of my wedding set. They had it done and ready to be picked up in less than 48 hours. They do amazing work for very reasonable pricing. Their selection of new pieces is also outstanding. Great customer service and staff.

01.2022

Chris

See Todd! He can take care of all of your needs, especially custom orders! His work is gorgeous. The business and its staff are friendly, personable and caring. The top shelf minibar and massage chairs add to the relaxed and upscale environment. Won’t go anywhere else! I’ve purchased earrings, a necklace and engagement ring and the quality is next to none!

01.2022

Tim

Needed to have a repair to a piece and wanted to find a jeweler that we felt confident with. I read a lot of great reviews about The Diamond Family and decided to stop by and check them out. So glad we did. Amazing service and incredible care. The work on my wife's wedding ring was amazing and reasonable.Jimmy took excellent care of us throughout the entire process was very pleasant, knowledgeable and informative. First class all the way. We really did feel like 'family' and would highly recommend The Diamond Family! Will be seeing them again soon - Thank you.

01.2022

Lori

I love coming to the Diamond Family for all of my jewelry needs. I recently lost two stones out of my wedding set. They had it done and ready to be picked up in less than 48 hours. They do amazing work for very reasonable pricing. Their selection of new pieces is also outstanding. Great customer service and staff.

01.2022

Tim

Needed to have a repair to a piece and wanted to find a jeweler that we felt confident with. I read a lot of great reviews about The Diamond Family and decided to stop by and check them out. So glad we did. Amazing service and incredible care. The work on my wife's wedding ring was amazing and reasonable.Jimmy took excellent care of us throughout the entire process was very pleasant, knowledgeable and informative. First class all the way. We really did feel like 'family' and would highly recommend The Diamond Family! Will be seeing them again soon - Thank you.

01.2022

Chris

See Todd! He can take care of all of your needs, especially custom orders! His work is gorgeous. The business and its staff are friendly, personable and caring. The top shelf minibar and massage chairs add to the relaxed and upscale environment. Won’t go anywhere else! I’ve purchased earrings, a necklace and engagement ring and the quality is next to none!

01.2022

Lori

I love coming to the Diamond Family for all of my jewelry needs. I recently lost two stones out of my wedding set. They had it done and ready to be picked up in less than 48 hours. They do amazing work for very reasonable pricing. Their selection of new pieces is also outstanding. Great customer service and staff.

01.2022

Tim

Needed to have a repair to a piece and wanted to find a jeweler that we felt confident with. I read a lot of great reviews about The Diamond Family and decided to stop by and check them out. So glad we did. Amazing service and incredible care. The work on my wife's wedding ring was amazing and reasonable.Jimmy took excellent care of us throughout the entire process was very pleasant, knowledgeable and informative. First class all the way. We really did feel like 'family' and would highly recommend The Diamond Family! Will be seeing them again soon - Thank you.

01.2022

Lori

I love coming to the Diamond Family for all of my jewelry needs. I recently lost two stones out of my wedding set. They had it done and ready to be picked up in less than 48 hours. They do amazing work for very reasonable pricing. Their selection of new pieces is also outstanding. Great customer service and staff.

01.2022

Chris

See Todd! He can take care of all of your needs, especially custom orders! His work is gorgeous. The business and its staff are friendly, personable and caring. The top shelf minibar and massage chairs add to the relaxed and upscale environment. Won’t go anywhere else! I’ve purchased earrings, a necklace and engagement ring and the quality is next to none!

01.2022

Chris

See Todd! He can take care of all of your needs, especially custom orders! His work is gorgeous. The business and its staff are friendly, personable and caring. The top shelf minibar and massage chairs add to the relaxed and upscale environment. Won’t go anywhere else! I’ve purchased earrings, a necklace and engagement ring and the quality is next to none!

01.2022

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Opening Hours:

Closed Now
  • Monday 12:00 PM - 6:00 PM
  • Tuesday 10:00 AM - 6:00 PM
  • Wednesday 10:00 AM - 6:00 PM
  • Thursday 10:00 AM - 8:00 PM
  • Friday 10:00 AM - 6:00 PM
  • Saturday 10:00 AM - 5:00 PM
  • Sunday Closed

Ratings:

  • google logo
    5
    Total votes: 944
    Votes distribution:
    1: 8
    2: 1
    3: 0
    4: 7
    5: 928

Location/Contacts:

Popular Hours:

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  • Tuesday:
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Place last updated at: 04-09-2022 01:01:15