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U.S. Bank Branch in Helena (302 N Last Chance Gulch, MT 59601)
About:
Call or visit this branch to learn how U.S. Bank can be your resource for loans, credit cards and more. Short on time? Schedule an appointment to meet with the banking team to discuss your financial goals. Member FDIC. Equal Housing Lender.
U.S. Bank Branch is located in Helena (Montana state) on the street of 302 N Last Chance Gulch. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1406-447-5215. You can get more information from their website: https://locations.usbank.com/index/montana/helena/helena-branch.html?utm_source=google%20my%20business&utm_medium=listing&utm_campaign=visit%20website. The coordinates that you can use in navigation applications to get to find U.S. Bank Branch quickly are 46.589272, -112.038720. Scroll down to find out opening hours, reviews and other important information about U.S. Bank Branch.
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Available amenities
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Drive-through
Nathan
They have been temporarily closed since May, but Google says they updated their hours to show open a week ago. Their Jackson location they refer you to is just a drive thru and don't offer services inside. Not sure how I'm going to get something notorized.
08.2022Bob
This is the most unfriendly branch in all my banking years!! My wife walked to the bank at lunch to deposit cash and found they closed the branch(5/11/22), so went to the one they said is open and had to walk through the drive through (no lobby open). I will be closing all my accounts and going to another bank.
06.2022Kevin
Went to DEPOSIT two checks to a nonprofit account. The staff could not have been less friendly to me or to the young couple that tried to open an account right in front of me saying "to open an account you need an appointment." For me they were unwilling to look up the nonprofit's account number. They then quiz me if I'm a signer on the account. I said "I don't know....does that matter." She says snidely "we shall see." I said, "No, I don't think we will. We're moving to another bank." Why does this bank even exist in Helena? What a dump.
04.2022Andrew
I've been a customer at US bank for over ten years and always loved banking with them. Considering switching banks as I recently moved to Helena and this location is rarely open and almost never answers the phone. I get that COVID-19 has greatly impacted normal business activities but it seems to have all but shut this branch down. Frustrating that I can not contact representatives here and when put through the national call center the information often does not correlate with the real conditions or services at this location. The only thing keeping my business here is the excellent online banking and national service. Time will tell if that is enough to compensate for the lack of service in Helena.
12.2021Jim
US banks service is the worst. they don't even open the main lobby and the drive thru has only one lane which took us at least a half hour to get thru. That poor lady probably hears a ton of complaints every day. Cars are backed up onto the street and are about 10 deep. You would think they would at least have one more person there so that lady could at least use the restroom!!! the worst service!
12.2021erin
There are no directions to the drive through and no answers to the phone. Where is the drive through? So far I’ve wasted 2 lunch hours just to try and go to the bank. Dissatisfied. Disappointed. And likely to change banks entirely.
12.2021Leslie
Can never get anyone to answer the phone when I call. I leave a message and never get a call back. If I happen to get a person, they are very short and snippy with me...very unfriendly. To them, the customer is always wrong or at fault. If I call on behalf of my business, then all they do is tell me how horrible our business practices are...again making it all my fault. US Bank staff need to take customer service training courses!! Without the customer, they wouldn't have a job!
12.2020Elle
Coming into this branch is similar to meeting friends for coffee. Everyone is friendly and welcoming. Jeremy, as the manager, is friendly and does everything he can to make sure the experience is as fast as can be. During longer wait times he interacts with those waiting, to add to the atmosphere. Michelle, equally, interacts with those in line when she is not busy with personal banking. The tellers remember your name as often as they can, and always greet with a smile. It has been a pleasure banking with Dustin, Savanna, Christine and Linda.
12.2019Pat
We love the staff at US Bank Helena!! It has been the only bank for our family and ranch business since it opened. Jeremy Thompson, the bank manager, has handled our truck loan and our retirement funds.... we greatly appreciate the time and attention he has given us. Michelle, Savannah and the other tellers are pleasant and professional always. Thanks for being there for us!
12.2019Dylan
Made large adjustments on our business account that were not minor, without any sort of notice so that we are overdrafted. Had to call the customer support number they actually did something for us and credited us so we were not charged for bs overdraft. Literally can not get a hold of this branch on the phone to save my life! TAKE CARE OF THE CUSTOMER WITHOUT THEM YOU WOULDNT HAVE A PLACE TO WORK this is a very very poorly ran branch
12.2019