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Bank of America Financial Center in Jersey City (125 Town Square Pl, NJ 07310)
About:
We have taken proactive steps to enhance cleaning procedures to limit the risk of exposure, based on the Centers for Disease Control (CDC) guidelines, and follow local restrictions on the number of clients that can enter at one time. For these reasons and to best serve our clients, we may temporarily modify our hours. Please use our Mobile App or our website to check the hours and services available in your area.
Bank of America Financial Center is located in Jersey City (New Jersey state) on the street of 125 Town Square Pl. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1201-626-2852. You can get more information from their website: https://locators.bankofamerica.com/nj/jerseycity/financial-centers-jersey-city-14725.html?utm_source=GMBlisting&utm_medium=organic. The coordinates that you can use in navigation applications to get to find Bank of America Financial Center quickly are 40.726308, -74.034242. Scroll down to find out opening hours, reviews and other important information about Bank of America Financial Center.
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Available amenities
Accessibility
- Wheelchair-accessible lift
- Wheelchair-accessible entrance
Unavailable amenities
Bank of America Financial Center doesn't have any unavailable amenities.Categories
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olga
If I could give them negative stars, I would. Asian Teller was absolutely terrible at doing his job. Asked me for my social security number while having my passport and to fill in paperwork that was his job to do. I had to confront him to do what I asked which was to deposit cash and not fish for my personal info. And he finally assisted me. I’d fire that guy in a second if I were managing that bank location. He spoils the image of BOFA which I dearly love.
10.2022S
I’d have given a negative star if possible, my family went their for opening an account, but the teller gave contradicted instructions and caused us made several trips but still unsuccessful. During the process she showed zero patience and customer service and was being extremely rude, when we felt really upset and requested to talk to branch manager for a clear guidance, she said I’m the manager with a smug face!
09.2022Gee
Twice I made an appointment. Twice I was not seen. No coherent explanation was given to explain why this happened. It doesn't seem like they respect our time.
09.2022Tyler
Had an issue with an ATM transaction I needed help with. Michelle was very helpful in solving my problem!
09.2022Aashvi
Employee was trying to sell me different type of banking accounts which I didn't need, had no great additional value (Researched more when I got home), especially as a customer who didn't understand banking or finance at all. Made my life more difficult
08.2022Lourdes
Came in early in the morning after losing my card, Sarita was so patient and helpful in helping me receive my needed information. She was very kind and had no issues with me walking in multiple times, she really saved the day! Will be coming here again :)
06.2022Shaye
Horrible customer service all they want to do is setting a pin number, just for every little thing, waited an hour and only one cashier at the counter who only can do checking in service....
06.2022Ronald
System supposedly down and no sense of working with the customer instead of just a few clicks to try to tell us to leave. I’m truly unhappy with my experience at this branch as the customer service here was non existent. Over the phone I’ve only had great experiences with BoA.
04.2022Arun
Unsurprised by the bad reviews since it is consistent with the service here. Absolute no sense of customer service. The manager of the place was literally just delegating to others, while she had customers waiting, and counting down the time until she could leave and shut the center down vs. actually be helpful. Awful experience! Feedback to BofA if you are seeing this: Automate the heck out of a Financial Center since these sort of centers are of no use to actual customers and just drag your brand name down. P.S. Please do not post the standard response, since it seems super mechanical / bot-generated. Kindly recruit better, proactive, customer-centric people in Financial Centers. Or, just don't have it at all.
12.2021Sybid
The first time I have to wait 1 hour and didn't fix my problem. But my last experience was good.
11.2017