cell phone store
Closed Now
T-Mobile in Paterson (177 3rd Ave, NJ 07514)
About:
Wireless provider offering cell phones, data plans, Internet devices & accessories.
T-Mobile is located in Paterson (New Jersey state) on the street of 177 3rd Ave. If you want to ask about something we recommend contacting this place by phone. The Phone number is +19738700161. You can get more information from their website: https://www.t-mobile.com/stores/bd/t-mobile-paterson-nj-07514-3sol?utm_source=google&utm_medium=lastmile&utm_campaign=3SOL. The coordinates that you can use in navigation applications to get to find T-Mobile quickly are 40.937273, -74.142760. Scroll down to find out opening hours, reviews and other important information about T-Mobile.
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Available amenities
Crowd
- LGBTQ+ friendly
- Transgender safe space
Payments
- Debit cards
Planning
- Quick visit
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- In-store shopping
Unavailable amenities
Service options
- Delivery
mgranda1973
Bad service, they don’t want to help!! Especial one pregnant girl!!. I was there for buy a new phone. But I say don’t want any ascesory for the Phone . She say me can’t continue help me , because the other team members was talk ready with my daughter, I dont understand why? We have different accounts. I not recommend this store…..!!!! I was buy the phone in The other store in fair lawn .!
06.2022mgranda1973
Bad service, they don’t want to help!! Especial one pregnant girl!!. I was there for buy a new phone. But I say don’t want any ascesory for the Phone . She say me can’t continue help me , because the other team members was talk ready with my daughter, I dont understand why? We have different accounts. I not recommend this store…..!!!! I was buy the phone in The other store in fair lawn .!
06.2022mgranda1973
Bad service, they don’t want to help!! Especial one pregnant girl!!. I was there for buy a new phone. But I say don’t want any ascesory for the Phone . She say me can’t continue help me , because the other team members was talk ready with my daughter, I dont understand why? We have different accounts. I not recommend this store…..!!!! I was buy the phone in The other store in fair lawn .!
06.2022mgranda1973
Bad service, they don’t want to help!! Especial one pregnant girl!!. I was there for buy a new phone. But I say don’t want any ascesory for the Phone . She say me can’t continue help me , because the other team members was talk ready with my daughter, I dont understand why? We have different accounts. I not recommend this store…..!!!! I was buy the phone in The other store in fair lawn .!
06.2022mgranda1973
Bad service, they don’t want to help!! Especial one pregnant girl!!. I was there for buy a new phone. But I say don’t want any ascesory for the Phone . She say me can’t continue help me , because the other team members was talk ready with my daughter, I dont understand why? We have different accounts. I not recommend this store…..!!!! I was buy the phone in The other store in fair lawn .!
06.2022Rich
Went in with an iPhone purchased in this store because I received an important email from T mobile/Sprint stating that my phone needed an upgrade before Jan 1 2022. Also the phone needed battery service. Immediately the tech started trying to sell me another phone. So again I stated the email and reasons I was there. Then I said let me read what it says. I didn’t finish the first paragraph and the tech rudely stated he was familiar with the email I received. I mentioned that he could’ve stated that. He again tried selling me a new phone. Then stated I can’t trade in my existing one until it’s serviced and working. The phone works fine. Needs a battery service that apparently the store that sold me my phone originally, does not service. Basically I received no help. I felt I was waisting his time because I wasn’t interested in a smaller or bigger phone. Just what I had. I’m thinking I’ll find another service after I go get my battery serviced at yet another store. I won’t be returning to the Paterson store after this now second time I was not helped there.
10.2021Rich
Went in with an iPhone purchased in this store because I received an important email from T mobile/Sprint stating that my phone needed an upgrade before Jan 1 2022. Also the phone needed battery service. Immediately the tech started trying to sell me another phone. So again I stated the email and reasons I was there. Then I said let me read what it says. I didn’t finish the first paragraph and the tech rudely stated he was familiar with the email I received. I mentioned that he could’ve stated that. He again tried selling me a new phone. Then stated I can’t trade in my existing one until it’s serviced and working. The phone works fine. Needs a battery service that apparently the store that sold me my phone originally, does not service. Basically I received no help. I felt I was waisting his time because I wasn’t interested in a smaller or bigger phone. Just what I had. I’m thinking I’ll find another service after I go get my battery serviced at yet another store. I won’t be returning to the Paterson store after this now second time I was not helped there.
10.2021Rich
Went in with an iPhone purchased in this store because I received an important email from T mobile/Sprint stating that my phone needed an upgrade before Jan 1 2022. Also the phone needed battery service. Immediately the tech started trying to sell me another phone. So again I stated the email and reasons I was there. Then I said let me read what it says. I didn’t finish the first paragraph and the tech rudely stated he was familiar with the email I received. I mentioned that he could’ve stated that. He again tried selling me a new phone. Then stated I can’t trade in my existing one until it’s serviced and working. The phone works fine. Needs a battery service that apparently the store that sold me my phone originally, does not service. Basically I received no help. I felt I was waisting his time because I wasn’t interested in a smaller or bigger phone. Just what I had. I’m thinking I’ll find another service after I go get my battery serviced at yet another store. I won’t be returning to the Paterson store after this now second time I was not helped there.
10.2021Rich
Went in with an iPhone purchased in this store because I received an important email from T mobile/Sprint stating that my phone needed an upgrade before Jan 1 2022. Also the phone needed battery service. Immediately the tech started trying to sell me another phone. So again I stated the email and reasons I was there. Then I said let me read what it says. I didn’t finish the first paragraph and the tech rudely stated he was familiar with the email I received. I mentioned that he could’ve stated that. He again tried selling me a new phone. Then stated I can’t trade in my existing one until it’s serviced and working. The phone works fine. Needs a battery service that apparently the store that sold me my phone originally, does not service. Basically I received no help. I felt I was waisting his time because I wasn’t interested in a smaller or bigger phone. Just what I had. I’m thinking I’ll find another service after I go get my battery serviced at yet another store. I won’t be returning to the Paterson store after this now second time I was not helped there.
10.2021Rich
Went in with an iPhone purchased in this store because I received an important email from T mobile/Sprint stating that my phone needed an upgrade before Jan 1 2022. Also the phone needed battery service. Immediately the tech started trying to sell me another phone. So again I stated the email and reasons I was there. Then I said let me read what it says. I didn’t finish the first paragraph and the tech rudely stated he was familiar with the email I received. I mentioned that he could’ve stated that. He again tried selling me a new phone. Then stated I can’t trade in my existing one until it’s serviced and working. The phone works fine. Needs a battery service that apparently the store that sold me my phone originally, does not service. Basically I received no help. I felt I was waisting his time because I wasn’t interested in a smaller or bigger phone. Just what I had. I’m thinking I’ll find another service after I go get my battery serviced at yet another store. I won’t be returning to the Paterson store after this now second time I was not helped there.
10.2021Livanna
Stopped by to get an upgrade on a line i seen online due and was told that i had to pay to return the device. I checked online prior to coming and phone WAS DUE! No extra money to hand in just return device pay taxes and fees for the new one plus my downpayment. I called customer service and had them do my order and just like online no mention of money & return of device just the return, she got the same total i got thru my pc. AFTER I HAD CALLED TO MAKE SURE PHONE WAS INSTOCK. I knew something was off when the guy kept going back and forth from pc to tab telling me it wasn’t working, TEACH YOUR STAFF OR CHANGE IT! 2nd time i order thru phone instead of store smh
08.2021Livanna
Stopped by to get an upgrade on a line i seen online due and was told that i had to pay to return the device. I checked online prior to coming and phone WAS DUE! No extra money to hand in just return device pay taxes and fees for the new one plus my downpayment. I called customer service and had them do my order and just like online no mention of money & return of device just the return, she got the same total i got thru my pc. AFTER I HAD CALLED TO MAKE SURE PHONE WAS INSTOCK. I knew something was off when the guy kept going back and forth from pc to tab telling me it wasn’t working, TEACH YOUR STAFF OR CHANGE IT! 2nd time i order thru phone instead of store smh
08.2021Livanna
Stopped by to get an upgrade on a line i seen online due and was told that i had to pay to return the device. I checked online prior to coming and phone WAS DUE! No extra money to hand in just return device pay taxes and fees for the new one plus my downpayment. I called customer service and had them do my order and just like online no mention of money & return of device just the return, she got the same total i got thru my pc. AFTER I HAD CALLED TO MAKE SURE PHONE WAS INSTOCK. I knew something was off when the guy kept going back and forth from pc to tab telling me it wasn’t working, TEACH YOUR STAFF OR CHANGE IT! 2nd time i order thru phone instead of store smh
08.2021Livanna
Stopped by to get an upgrade on a line i seen online due and was told that i had to pay to return the device. I checked online prior to coming and phone WAS DUE! No extra money to hand in just return device pay taxes and fees for the new one plus my downpayment. I called customer service and had them do my order and just like online no mention of money & return of device just the return, she got the same total i got thru my pc. AFTER I HAD CALLED TO MAKE SURE PHONE WAS INSTOCK. I knew something was off when the guy kept going back and forth from pc to tab telling me it wasn’t working, TEACH YOUR STAFF OR CHANGE IT! 2nd time i order thru phone instead of store smh
08.2021Livanna
Stopped by to get an upgrade on a line i seen online due and was told that i had to pay to return the device. I checked online prior to coming and phone WAS DUE! No extra money to hand in just return device pay taxes and fees for the new one plus my downpayment. I called customer service and had them do my order and just like online no mention of money & return of device just the return, she got the same total i got thru my pc. AFTER I HAD CALLED TO MAKE SURE PHONE WAS INSTOCK. I knew something was off when the guy kept going back and forth from pc to tab telling me it wasn’t working, TEACH YOUR STAFF OR CHANGE IT! 2nd time i order thru phone instead of store smh
08.2021Alexis
Great group of people very friendly and helpful always greet you with a smile I’m a regular and they know I’m here for bill or new phone 🙏🏼🙏🏼🙏🏼
08.2020Alexis
Great group of people very friendly and helpful always greet you with a smile I’m a regular and they know I’m here for bill or new phone 🙏🏼🙏🏼🙏🏼
08.2020Alexis
Great group of people very friendly and helpful always greet you with a smile I’m a regular and they know I’m here for bill or new phone 🙏🏼🙏🏼🙏🏼
08.2020Alexis
Great group of people very friendly and helpful always greet you with a smile I’m a regular and they know I’m here for bill or new phone 🙏🏼🙏🏼🙏🏼
08.2020Alexis
Great group of people very friendly and helpful always greet you with a smile I’m a regular and they know I’m here for bill or new phone 🙏🏼🙏🏼🙏🏼
08.2020Dose
The service was so great I usually don’t like going into a phone store to handle problems.. however Efrain W. The store manager helped me out a lot he has a great personality and is VERY helpful I will definitely stop to see him everytime I have a problem
08.2019Laurie
Great Customer Service!!! Mr Billy went above & beyond to help get matters in order for me. Must add that the location is great and there is always parking. Will definitely be back.
08.2019Dose
The service was so great I usually don’t like going into a phone store to handle problems.. however Efrain W. The store manager helped me out a lot he has a great personality and is VERY helpful I will definitely stop to see him everytime I have a problem
08.2019Laurie
Great Customer Service!!! Mr Billy went above & beyond to help get matters in order for me. Must add that the location is great and there is always parking. Will definitely be back.
08.2019Dose
The service was so great I usually don’t like going into a phone store to handle problems.. however Efrain W. The store manager helped me out a lot he has a great personality and is VERY helpful I will definitely stop to see him everytime I have a problem
08.2019Dose
The service was so great I usually don’t like going into a phone store to handle problems.. however Efrain W. The store manager helped me out a lot he has a great personality and is VERY helpful I will definitely stop to see him everytime I have a problem
08.2019Dose
The service was so great I usually don’t like going into a phone store to handle problems.. however Efrain W. The store manager helped me out a lot he has a great personality and is VERY helpful I will definitely stop to see him everytime I have a problem
08.2019Laurie
Great Customer Service!!! Mr Billy went above & beyond to help get matters in order for me. Must add that the location is great and there is always parking. Will definitely be back.
08.2019Laurie
Great Customer Service!!! Mr Billy went above & beyond to help get matters in order for me. Must add that the location is great and there is always parking. Will definitely be back.
08.2019Laurie
Great Customer Service!!! Mr Billy went above & beyond to help get matters in order for me. Must add that the location is great and there is always parking. Will definitely be back.
08.2019Chris
This store was an amazing experience. The staff is very helpful and very knowledgeable on there products and services. I definitely recommend this location to all my friends and family.
08.2018Rafael
Great experience here. The employees are very knowledgable and are quick to acknowledge you if they are busy. If I had one complaint it would be that I wish every other store was as professional as this one!
08.2018teeh
I had a great experience here ! The employees are very knowledgable and are very respectful of your time ! I was helped right away & all my questions were answered ! :)
08.2018Katherine
Excellent customer service. The staff is very professional. I am glad that I finally have a store near my home. Thank you. ;)
08.2018Chris
This store was an amazing experience. The staff is very helpful and very knowledgeable on there products and services. I definitely recommend this location to all my friends and family.
08.2018Rafael
Great experience here. The employees are very knowledgable and are quick to acknowledge you if they are busy. If I had one complaint it would be that I wish every other store was as professional as this one!
08.2018teeh
I had a great experience here ! The employees are very knowledgable and are very respectful of your time ! I was helped right away & all my questions were answered ! :)
08.2018Katherine
Excellent customer service. The staff is very professional. I am glad that I finally have a store near my home. Thank you. ;)
08.2018Chris
This store was an amazing experience. The staff is very helpful and very knowledgeable on there products and services. I definitely recommend this location to all my friends and family.
08.2018Chris
This store was an amazing experience. The staff is very helpful and very knowledgeable on there products and services. I definitely recommend this location to all my friends and family.
08.2018Rafael
Great experience here. The employees are very knowledgable and are quick to acknowledge you if they are busy. If I had one complaint it would be that I wish every other store was as professional as this one!
08.2018Rafael
Great experience here. The employees are very knowledgable and are quick to acknowledge you if they are busy. If I had one complaint it would be that I wish every other store was as professional as this one!
08.2018teeh
I had a great experience here ! The employees are very knowledgable and are very respectful of your time ! I was helped right away & all my questions were answered ! :)
08.2018teeh
I had a great experience here ! The employees are very knowledgable and are very respectful of your time ! I was helped right away & all my questions were answered ! :)
08.2018Katherine
Excellent customer service. The staff is very professional. I am glad that I finally have a store near my home. Thank you. ;)
08.2018Chris
This store was an amazing experience. The staff is very helpful and very knowledgeable on there products and services. I definitely recommend this location to all my friends and family.
08.2018Katherine
Excellent customer service. The staff is very professional. I am glad that I finally have a store near my home. Thank you. ;)
08.2018Rafael
Great experience here. The employees are very knowledgable and are quick to acknowledge you if they are busy. If I had one complaint it would be that I wish every other store was as professional as this one!
08.2018teeh
I had a great experience here ! The employees are very knowledgable and are very respectful of your time ! I was helped right away & all my questions were answered ! :)
08.2018Katherine
Excellent customer service. The staff is very professional. I am glad that I finally have a store near my home. Thank you. ;)
08.2018