cell phone store
Closed Now
Verizon Authorized Retailer - GoWireless in Norristown (418 Egypt Rd, PA 19403)
About:
Victra is the largest Verizon Authorized Retailer. We strive to create the best possible experience for our guests. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Verizon Authorized Retailer - GoWireless is located in Norristown (Pennsylvania state) on the street of 418 Egypt Rd. If you want to ask about something we recommend contacting this place by phone. The Phone number is +16106312290. You can get more information from their website: https://victra.com/stores/pa-norristown?y_source=1_MzIyODE5Mi03MTUtbG9jYXRpb24ud2Vic2l0ZQ==. The coordinates that you can use in navigation applications to get to find Verizon Authorized Retailer - GoWireless quickly are 40.130781, -75.399270. Scroll down to find out opening hours, reviews and other important information about Verizon Authorized Retailer - GoWireless.
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Available amenities
Crowd
- LGBTQ+ friendly
Payments
- Debit cards
- NFC mobile payments
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Kerbside pickup
- In-store pickup
- In-store shopping
Unavailable amenities
Service options
- Delivery
Categories
Tags
FAQ
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Bob
I traded in an iPhone 11 for an iPhone 13 Pro. Shaun took me through the process. He made sure everything was complete and even set up the Bluetooth connection in my car. He is an extremely professional guy that really understands customer service. Well done Shaun!
07.2022Bob
I traded in an iPhone 11 for an iPhone 13 Pro. Shaun took me through the process. He made sure everything was complete and even set up the Bluetooth connection in my car. He is an extremely professional guy that really understands customer service. Well done Shaun!
07.2022Bob
I traded in an iPhone 11 for an iPhone 13 Pro. Shaun took me through the process. He made sure everything was complete and even set up the Bluetooth connection in my car. He is an extremely professional guy that really understands customer service. Well done Shaun!
07.2022Bob
I traded in an iPhone 11 for an iPhone 13 Pro. Shaun took me through the process. He made sure everything was complete and even set up the Bluetooth connection in my car. He is an extremely professional guy that really understands customer service. Well done Shaun!
07.2022Bob
I traded in an iPhone 11 for an iPhone 13 Pro. Shaun took me through the process. He made sure everything was complete and even set up the Bluetooth connection in my car. He is an extremely professional guy that really understands customer service. Well done Shaun!
07.2022Plymouth
I worked with Scott and he was great! He was working alone and it was very busy. He was attentive to each customer, working quickly and efficiently with all of us almost simultaneously. As a customer I didn't feel rushed. He was professional, knowledgeable, patient, friendly and gave great customer service. I thought the entire process to upgrade my phone would take hours and it was a much shorter time than I anticipated. Thanks Scott for all of your help!
03.2022Plymouth
I worked with Scott and he was great! He was working alone and it was very busy. He was attentive to each customer, working quickly and efficiently with all of us almost simultaneously. As a customer I didn't feel rushed. He was professional, knowledgeable, patient, friendly and gave great customer service. I thought the entire process to upgrade my phone would take hours and it was a much shorter time than I anticipated. Thanks Scott for all of your help!
03.2022Plymouth
I worked with Scott and he was great! He was working alone and it was very busy. He was attentive to each customer, working quickly and efficiently with all of us almost simultaneously. As a customer I didn't feel rushed. He was professional, knowledgeable, patient, friendly and gave great customer service. I thought the entire process to upgrade my phone would take hours and it was a much shorter time than I anticipated. Thanks Scott for all of your help!
03.2022Plymouth
I worked with Scott and he was great! He was working alone and it was very busy. He was attentive to each customer, working quickly and efficiently with all of us almost simultaneously. As a customer I didn't feel rushed. He was professional, knowledgeable, patient, friendly and gave great customer service. I thought the entire process to upgrade my phone would take hours and it was a much shorter time than I anticipated. Thanks Scott for all of your help!
03.2022Plymouth
I worked with Scott and he was great! He was working alone and it was very busy. He was attentive to each customer, working quickly and efficiently with all of us almost simultaneously. As a customer I didn't feel rushed. He was professional, knowledgeable, patient, friendly and gave great customer service. I thought the entire process to upgrade my phone would take hours and it was a much shorter time than I anticipated. Thanks Scott for all of your help!
03.2022Shannon
Well I went into the store to buy a plug for my new Apple Watch the guy at the store was so rude and said if you return this item they will charge a 25% restocking fee because they want no returns. I mean thing happen for that to store to not expect returns is ridiculous and to charge at that and the plug was expensive to begin with. I won’t return to that store the staff needs to work on customer service!
02.2022Shannon
Well I went into the store to buy a plug for my new Apple Watch the guy at the store was so rude and said if you return this item they will charge a 25% restocking fee because they want no returns. I mean thing happen for that to store to not expect returns is ridiculous and to charge at that and the plug was expensive to begin with. I won’t return to that store the staff needs to work on customer service!
02.2022Shannon
Well I went into the store to buy a plug for my new Apple Watch the guy at the store was so rude and said if you return this item they will charge a 25% restocking fee because they want no returns. I mean thing happen for that to store to not expect returns is ridiculous and to charge at that and the plug was expensive to begin with. I won’t return to that store the staff needs to work on customer service!
02.2022Shannon
Well I went into the store to buy a plug for my new Apple Watch the guy at the store was so rude and said if you return this item they will charge a 25% restocking fee because they want no returns. I mean thing happen for that to store to not expect returns is ridiculous and to charge at that and the plug was expensive to begin with. I won’t return to that store the staff needs to work on customer service!
02.2022Shannon
Well I went into the store to buy a plug for my new Apple Watch the guy at the store was so rude and said if you return this item they will charge a 25% restocking fee because they want no returns. I mean thing happen for that to store to not expect returns is ridiculous and to charge at that and the plug was expensive to begin with. I won’t return to that store the staff needs to work on customer service!
02.2022Dominique
To be Honest I am sick of walking into every Verizon store in hopes to be helped with whatever is my need at the time. Every store makes me feel like I’m a bother are not of any importance because I’m not currently spending money. There is an arrogance to these customer service reps that makes me not want to return and it isn’t just this store several stores have this lack of enthusiasm to help.. each time I came to this store I was told to go online .. I went online to order my phone and service after visiting this location three times how does that make any sense when they are capable of ordering both in store I then returned to trade in a phone and I was again told to go online when it was offered in store to do a trade in ! Point is save yourself the trip go online you will be received with a pleasantness and you will actually accomplish something ! I Feel for those who have issue with navigating online ! I would just not recommend service with this company.
10.2021andrea
went here this morning and the store was closed even though google says it's open. I've had this happen before in the afternoon when they are closed for lunch apparently, but this was first thing things the morning! I showed up early because any other time there's only one worker here and it takes over an hour to get help so I wanted to get here before he was busy. But no one was here! Ended up going to KOP and I really should have started there in the first place. 3 people working, got help fast, and they had what I wanted and didn't have to order it. Don't waste your time with the Egypt Rd store.
10.2021Dominique
To be Honest I am sick of walking into every Verizon store in hopes to be helped with whatever is my need at the time. Every store makes me feel like I’m a bother are not of any importance because I’m not currently spending money. There is an arrogance to these customer service reps that makes me not want to return and it isn’t just this store several stores have this lack of enthusiasm to help.. each time I came to this store I was told to go online .. I went online to order my phone and service after visiting this location three times how does that make any sense when they are capable of ordering both in store I then returned to trade in a phone and I was again told to go online when it was offered in store to do a trade in ! Point is save yourself the trip go online you will be received with a pleasantness and you will actually accomplish something ! I Feel for those who have issue with navigating online ! I would just not recommend service with this company.
10.2021andrea
went here this morning and the store was closed even though google says it's open. I've had this happen before in the afternoon when they are closed for lunch apparently, but this was first thing things the morning! I showed up early because any other time there's only one worker here and it takes over an hour to get help so I wanted to get here before he was busy. But no one was here! Ended up going to KOP and I really should have started there in the first place. 3 people working, got help fast, and they had what I wanted and didn't have to order it. Don't waste your time with the Egypt Rd store.
10.2021Dominique
To be Honest I am sick of walking into every Verizon store in hopes to be helped with whatever is my need at the time. Every store makes me feel like I’m a bother are not of any importance because I’m not currently spending money. There is an arrogance to these customer service reps that makes me not want to return and it isn’t just this store several stores have this lack of enthusiasm to help.. each time I came to this store I was told to go online .. I went online to order my phone and service after visiting this location three times how does that make any sense when they are capable of ordering both in store I then returned to trade in a phone and I was again told to go online when it was offered in store to do a trade in ! Point is save yourself the trip go online you will be received with a pleasantness and you will actually accomplish something ! I Feel for those who have issue with navigating online ! I would just not recommend service with this company.
10.2021andrea
went here this morning and the store was closed even though google says it's open. I've had this happen before in the afternoon when they are closed for lunch apparently, but this was first thing things the morning! I showed up early because any other time there's only one worker here and it takes over an hour to get help so I wanted to get here before he was busy. But no one was here! Ended up going to KOP and I really should have started there in the first place. 3 people working, got help fast, and they had what I wanted and didn't have to order it. Don't waste your time with the Egypt Rd store.
10.2021Dominique
To be Honest I am sick of walking into every Verizon store in hopes to be helped with whatever is my need at the time. Every store makes me feel like I’m a bother are not of any importance because I’m not currently spending money. There is an arrogance to these customer service reps that makes me not want to return and it isn’t just this store several stores have this lack of enthusiasm to help.. each time I came to this store I was told to go online .. I went online to order my phone and service after visiting this location three times how does that make any sense when they are capable of ordering both in store I then returned to trade in a phone and I was again told to go online when it was offered in store to do a trade in ! Point is save yourself the trip go online you will be received with a pleasantness and you will actually accomplish something ! I Feel for those who have issue with navigating online ! I would just not recommend service with this company.
10.2021andrea
went here this morning and the store was closed even though google says it's open. I've had this happen before in the afternoon when they are closed for lunch apparently, but this was first thing things the morning! I showed up early because any other time there's only one worker here and it takes over an hour to get help so I wanted to get here before he was busy. But no one was here! Ended up going to KOP and I really should have started there in the first place. 3 people working, got help fast, and they had what I wanted and didn't have to order it. Don't waste your time with the Egypt Rd store.
10.2021Dominique
To be Honest I am sick of walking into every Verizon store in hopes to be helped with whatever is my need at the time. Every store makes me feel like I’m a bother are not of any importance because I’m not currently spending money. There is an arrogance to these customer service reps that makes me not want to return and it isn’t just this store several stores have this lack of enthusiasm to help.. each time I came to this store I was told to go online .. I went online to order my phone and service after visiting this location three times how does that make any sense when they are capable of ordering both in store I then returned to trade in a phone and I was again told to go online when it was offered in store to do a trade in ! Point is save yourself the trip go online you will be received with a pleasantness and you will actually accomplish something ! I Feel for those who have issue with navigating online ! I would just not recommend service with this company.
10.2021andrea
went here this morning and the store was closed even though google says it's open. I've had this happen before in the afternoon when they are closed for lunch apparently, but this was first thing things the morning! I showed up early because any other time there's only one worker here and it takes over an hour to get help so I wanted to get here before he was busy. But no one was here! Ended up going to KOP and I really should have started there in the first place. 3 people working, got help fast, and they had what I wanted and didn't have to order it. Don't waste your time with the Egypt Rd store.
10.2021Noah
Great experience here! Scott is extremely knowledgeable, and went above and beyond to help me upgrade my old phone. Highly recommended!
09.2021Noah
Great experience here! Scott is extremely knowledgeable, and went above and beyond to help me upgrade my old phone. Highly recommended!
09.2021Noah
Great experience here! Scott is extremely knowledgeable, and went above and beyond to help me upgrade my old phone. Highly recommended!
09.2021Noah
Great experience here! Scott is extremely knowledgeable, and went above and beyond to help me upgrade my old phone. Highly recommended!
09.2021Noah
Great experience here! Scott is extremely knowledgeable, and went above and beyond to help me upgrade my old phone. Highly recommended!
09.2021traci
I am completely shocked to see such high reviews with Scott. My husband and I were literally just kicked out of the store for no reason and we are desperately trying to get ahold of management to make a complaint. We weren't even through the door yet at 6:15, the Store closes at 7, And we were immediately told that we could not be helped and it went all down hill from there. He did not even know what we were there for yet we didn't even have a chance to both walk through the door yet. I need management to contact me back. We will also be returning back to this store tomorrow.
08.2021Ann
I had lost my phone the day before and needed to get a replacement. Scott got me completely setup and I walked out ready to use it. He was fantastic.
08.2021traci
I am completely shocked to see such high reviews with Scott. My husband and I were literally just kicked out of the store for no reason and we are desperately trying to get ahold of management to make a complaint. We weren't even through the door yet at 6:15, the Store closes at 7, And we were immediately told that we could not be helped and it went all down hill from there. He did not even know what we were there for yet we didn't even have a chance to both walk through the door yet. I need management to contact me back. We will also be returning back to this store tomorrow.
08.2021traci
I am completely shocked to see such high reviews with Scott. My husband and I were literally just kicked out of the store for no reason and we are desperately trying to get ahold of management to make a complaint. We weren't even through the door yet at 6:15, the Store closes at 7, And we were immediately told that we could not be helped and it went all down hill from there. He did not even know what we were there for yet we didn't even have a chance to both walk through the door yet. I need management to contact me back. We will also be returning back to this store tomorrow.
08.2021Ann
I had lost my phone the day before and needed to get a replacement. Scott got me completely setup and I walked out ready to use it. He was fantastic.
08.2021Ann
I had lost my phone the day before and needed to get a replacement. Scott got me completely setup and I walked out ready to use it. He was fantastic.
08.2021traci
I am completely shocked to see such high reviews with Scott. My husband and I were literally just kicked out of the store for no reason and we are desperately trying to get ahold of management to make a complaint. We weren't even through the door yet at 6:15, the Store closes at 7, And we were immediately told that we could not be helped and it went all down hill from there. He did not even know what we were there for yet we didn't even have a chance to both walk through the door yet. I need management to contact me back. We will also be returning back to this store tomorrow.
08.2021Ann
I had lost my phone the day before and needed to get a replacement. Scott got me completely setup and I walked out ready to use it. He was fantastic.
08.2021traci
I am completely shocked to see such high reviews with Scott. My husband and I were literally just kicked out of the store for no reason and we are desperately trying to get ahold of management to make a complaint. We weren't even through the door yet at 6:15, the Store closes at 7, And we were immediately told that we could not be helped and it went all down hill from there. He did not even know what we were there for yet we didn't even have a chance to both walk through the door yet. I need management to contact me back. We will also be returning back to this store tomorrow.
08.2021Ann
I had lost my phone the day before and needed to get a replacement. Scott got me completely setup and I walked out ready to use it. He was fantastic.
08.2021Kate
Needed a new phone quickly and was dreading the whole purchasing experience. Luckily the store manager, Kyle, made everything quick and painless! He listened to what specs I was looking for and found me the perfect phone within the price range I wanted. Highly recommend, thanks Kyle!
08.2019Kate
Needed a new phone quickly and was dreading the whole purchasing experience. Luckily the store manager, Kyle, made everything quick and painless! He listened to what specs I was looking for and found me the perfect phone within the price range I wanted. Highly recommend, thanks Kyle!
08.2019Kate
Needed a new phone quickly and was dreading the whole purchasing experience. Luckily the store manager, Kyle, made everything quick and painless! He listened to what specs I was looking for and found me the perfect phone within the price range I wanted. Highly recommend, thanks Kyle!
08.2019Kate
Needed a new phone quickly and was dreading the whole purchasing experience. Luckily the store manager, Kyle, made everything quick and painless! He listened to what specs I was looking for and found me the perfect phone within the price range I wanted. Highly recommend, thanks Kyle!
08.2019Kate
Needed a new phone quickly and was dreading the whole purchasing experience. Luckily the store manager, Kyle, made everything quick and painless! He listened to what specs I was looking for and found me the perfect phone within the price range I wanted. Highly recommend, thanks Kyle!
08.2019Elizabeth
I am very impressed by the way the store manager Kevin took the fear out of upgrading my tablet. He explained to me what options I had and was very patient with me. He answered all my question and made sure I understood what options I had. Also, there was another staff member (Kyle I think) who helped me me looked at what available accessories I could use. Furthermore, they were informative on what promotions the store was running and ended up saving me money at the store and on our bill. Overall, is a great experience and I would recommend the store to friends.
08.2017Elizabeth
I am very impressed by the way the store manager Kevin took the fear out of upgrading my tablet. He explained to me what options I had and was very patient with me. He answered all my question and made sure I understood what options I had. Also, there was another staff member (Kyle I think) who helped me me looked at what available accessories I could use. Furthermore, they were informative on what promotions the store was running and ended up saving me money at the store and on our bill. Overall, is a great experience and I would recommend the store to friends.
08.2017Elizabeth
I am very impressed by the way the store manager Kevin took the fear out of upgrading my tablet. He explained to me what options I had and was very patient with me. He answered all my question and made sure I understood what options I had. Also, there was another staff member (Kyle I think) who helped me me looked at what available accessories I could use. Furthermore, they were informative on what promotions the store was running and ended up saving me money at the store and on our bill. Overall, is a great experience and I would recommend the store to friends.
08.2017Elizabeth
I am very impressed by the way the store manager Kevin took the fear out of upgrading my tablet. He explained to me what options I had and was very patient with me. He answered all my question and made sure I understood what options I had. Also, there was another staff member (Kyle I think) who helped me me looked at what available accessories I could use. Furthermore, they were informative on what promotions the store was running and ended up saving me money at the store and on our bill. Overall, is a great experience and I would recommend the store to friends.
08.2017Elizabeth
I am very impressed by the way the store manager Kevin took the fear out of upgrading my tablet. He explained to me what options I had and was very patient with me. He answered all my question and made sure I understood what options I had. Also, there was another staff member (Kyle I think) who helped me me looked at what available accessories I could use. Furthermore, they were informative on what promotions the store was running and ended up saving me money at the store and on our bill. Overall, is a great experience and I would recommend the store to friends.
08.2017