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Metro Mattress Albany in Albany (41 Wolf Rd, NY 12205)
About:
Metro Mattress is the largest mattress specialty retailer in Upstate New York and has served our community for over 40 years. We are proud to be an Elite Tempur-Pedic Mattress retailer as well as offering the best top name brand mattresses such as Chattam & Wells, Sealy, Spring Air, and American Splendor plus Malouf Pillows, Sheets, and Accessories. With almost 50 store locations throughout New York State, we are able to serve bordering communities in Pennsylvania, Vermont, and Massachusetts. In addition, we offer nationwide delivery of Tempur-Pedic and other models including our Comfort Concepts Chill Mattress bed in a box line that ships via UPS/FedEx. Shop anytime online or visit a showroom near you today!
Metro Mattress Albany is located in Albany (New York state) on the street of 41 Wolf Rd. If you want to ask about something we recommend contacting this place by phone. The Phone number is +15184540077. You can get more information from their website: https://www.metromattress.com/?utm_source=local&utm_medium=organic&utm_content=gmb. The coordinates that you can use in navigation applications to get to find Metro Mattress Albany quickly are 42.712662, -73.815302. Scroll down to find out opening hours, reviews and other important information about Metro Mattress Albany.
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Available amenities
Payments
- Debit cards
Planning
- Quick visit
Offerings
- Assembly service
- Repair services
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Kerbside pickup
- Delivery
- In-store pickup
- In-store shopping
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James
My wife and I were told free delivery on 06/04/22, the day we purchased our bed, an hour later I received a phone call from Metro Mattress and they told me that they couldn't deliver our bed until Friday the 10th, I told them that wouldn't work for us because we will be on vacation, so then they said I could pick the mattress up myself at a different location and they would have the adjustable base delivered on 06/05/22, I said that would be fine, Well, this morning 06/05/22, I received a phone call from Metro Mattress that the adjustable base couldn't be delivered because their truck broke down and that the base was coming from Syracuse so they couldn't do anything to help me but apologize and offer free gifts, I told then that was unacceptable and that I wanted my Mattress and base today as promised or I wanted my money back and would take my business somewhere else. Well 10 minutes later I received a call back from Metro Mattress and by some miracle they had my Mattress and base in a different store only a few miles away. I probably will never deal with this company again, was an awful experience.
06.2022Dave
Serge was very helpful and knowledgeable! We were able to make a purchase we were very happy with and confident about. Thanks!!
06.2022Adam
Mike from Metro Mattress helped my wife and I get our perfect setup, and lined us up with a delivery that met our needs. EXCELLENT service, would not want to work with anyone else! Thanks again Mike!
05.2022Anne
Changed this review to 3 stars after receiving the bed. We were told the legs on the frame were adjustable and when it was delivered they would put it at our desired height. This was not the case and the bed is way to high. When we called our salesperson Jas she stated that we would have to pay for shorter legs for the frame but of course did not deny that she told us it was adjustable. After spending over $4,000 on a mattress and frame you think they would be more helpful. On the other hand, we are very happy with the mattress itself, love a tempurpedic.
05.2022Susan
We had a very good experience dealing with Metro Mattress on Wolf Road in Albany, NY. on March 25, 2022. We worked with the sales representative Mike B. He was patient and informative. We found him to be someone who took the time to listen to our individual requests, after which, he then made his best recommendations. After a while of trying out various floor model mattresses, we felt ready to make a purchase. Mike helped us with all the details required, as well as set up for delivery the following week. All went exceedingly smooth....the delivery people were equally helpful, careful, and accommodating. We are now in the initial trial period with our new mattress. So far, things are working out well. Thank you Metro Mattress. Susan F. and Rick D.
04.2022James
What a great experience. This was our third stop on our mattress hunt but should, and from now on will be, our first. Adam was great. I walked in looking for something very basic for a guest room. Then walked out 15 minutes later with a delivery date set for tomorrow. Thanks for the help and you've made a customer for life.
04.2022Cynthia
Mike B was an awesome sales person, showed me Al that I asked about, took time to explain the differences in the mattresses I looked at and tried out! Every store should have a person such as him on their staff Cynthia & Jessica
04.2022sean
Today I was helped by Mike B. As soon as I walked in he was ready to help and asked me what my needs were. He took the time to make sure I found the right mattress in my price range. The whole time he made me feel as though he was helping me find the best deal for me. I went in only looking for pricing, but was so satisfied I left purchasing a mattress and box spring. Overall very positive experience.
03.2022Mike
Great showroom with knowledgeable, low pressure, staff. Adam was particularly helpful with feature descriptions and product comparisons. There is plenty to read online, but 45 min at the store with side by side ability to feel and hear about the details is the way to go. I’m very happy with my mattress choice and glad I was able to make an informed decision. Thanks Adam!
09.2021John
Paula was extremely helpful and knowledgeable. She walked me through all of the available options for my mattress and we selected the best mattress and foundation for me. It was a pleasure working with her. The store is neat clean and accommodating.
08.2021