Firestone Complete Auto Care in Bay Shore (2036 Sunrise Hwy South Service Rd, NY 11706)
About:
Helping our neighbors since 1926, Firestone Complete Auto Care is your one-stop shop for your vehicle needs - from standard maintenance to tires and repairs. We are dedicated to delivering the service and attention your car deserves to keep it running newer longer.
Firestone Complete Auto Care is located in Bay Shore (New York state) on the street of 2036 Sunrise Hwy South Service Rd. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1631-328-2157. You can get more information from their website: https://local.firestonecompleteautocare.com/new-york/bay-shore/2036-sunrise-hwy-south-service-rd/?utm_source=google&utm_medium=organic&utm_campaign=localmaps&lw_cmp=oloc_google_localmaps_maps. The coordinates that you can use in navigation applications to get to find Firestone Complete Auto Care quickly are 40.738624, -73.227741. Scroll down to find out opening hours, reviews and other important information about Firestone Complete Auto Care.
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Available amenities
Accessibility
- Wheelchair-accessible toilet
Samantha
The customer service is lacking, to say the least. They are always trying to nickel and dime you for "recommendations." The car is never ready on time, and they overcharge you. I had an issue with the two front desk people. The guy is telling me he will make me wait for 2 hours for an inspection sticker even though the car was already inspected. Then I finally got my car, and they purposely had the heat blasting on 83, which when I got out of my car before the ac was on Lo and low speed. Honestly, save money, time, and frustration and go to a local mechanic.
09.2022Brent
The reason why I didn't give a 5 star is because of 4 plus hours it takes for work to be done on a rental car just to get a tire fixed any other work but a tire.
07.2022Pat
Showed up here one day at 5:30 and was told the inspection machine was down due to broken wire on machine. Called next day at noon. Was told the machine was up and running. Told them I would be by about 5:30. Showed up at 5:10 just to be told all their inspectors leave at 5:00 and the store is open till 7:00. Will not be coming back here.
07.2022Nadiana
John at Bayshore was an absolutely excellent employee! He went above and beyond to obtain the tires I needed which weren't that easy to get, but he was able to. I was in and out in under 2 hours!! Outstanding service!
01.2022Michael-james
My go to for my cars oil change. My service dog is a big celebrity, while we wait. Great service and punctual
10.2021Danil
Came last Thursday, guy in the front desk said come after 2 hours and they supposed to call me. Nobody call me next 2 hours and after I came he said - sorry we have no place for you now come at 6pm. Are you serious? I was waiting 2 hours for nothing. Now you have to change my oil for free
10.2021Robert
Went in for an oil change and when I got home they didn't replace my old oil filter with a new one. And on top of that they over filled my engine with an extra couple quarts of oil which is not healthy for your motor at all. And if all that wasn't enough I have on my dash cam a video of the "mechanic" on a video chat with someone on there phone while working on my truck....
10.2021Alexis
Its hard to find a mechanic you can trust and that will be honest with you. The manager Eric is an amazing, helpful, and knowledgeable man. He will go out of his way to help you and make sure you are happy. I continue to go back here because of his great customer service skills. I tend to get stressed easily over anything that happens with my car, but because of Eric I feel much better with my car in his care.
10.2019Angie
Boyfriend’s mom took 2 cars to get inspected here and they got the two cars confused for one another and had to redo all the paperwork weeks later, wasting everyone’s time. Update: I’m currently watching a mechanic perform an alignment on my sisters car with a torch and a pipe wrench. I am incredibly certain that he is either straight out of mechanics school or generally unqualified. There’s also customer keys left on the showroom counter with no one in the room to watch them. They’re literally right up for someone to snatch and run
10.2018Anurag
This place used to be good place and I could trust them with the job they do. lately I have been experiencing that they are not providing good customer service and not doing there job right,, they are only interested in selling you more services that you don't need. keep recommending service and parts that is not necessary at all. oil change job they don't entertain and made me wait almost 6 hours even though I had schedule an appointment on my day off same day after I took my car from oil change it was leaking. not happy , not going there back again.
10.2018