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Verizon Authorized Retailer, Best Wireless in Belle Harbor (457 Beach 129th St, NY 11694)
About:
Telecommunications store offering cell phones, wireless plans, accessories & more.
Verizon Authorized Retailer, Best Wireless is located in Belle Harbor (New York state) on the street of 457 Beach 129th St. If you want to ask about something we recommend contacting this place by phone. The Phone number is +17184741100. You can get more information from their website: https://www.verizon.com/stores/details/new-york/rockaway-park/best-wireless-rockaway-pk-457-beach-1745622/?sourceType=MVO. The coordinates that you can use in navigation applications to get to find Verizon Authorized Retailer, Best Wireless quickly are 40.579295, -73.850080. Scroll down to find out opening hours, reviews and other important information about Verizon Authorized Retailer, Best Wireless.
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Available amenities
Payments
- Debit cards
Planning
- Quick visit
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- In-store pickup
- In-store shopping
Unavailable amenities
Service options
- Delivery
Categories
Tags
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m
I was waiting for a replacement bank card in the mail, and worried it wouldn’t get in before my Verizon phone bill was due. Remembering there was a store in town, but unsure if the DBA stores took payments, I called and said - “Can I come in and make a bill payment - I can’t do it online this month.” Loud answer from the store: “HUH?” I tried again: - “Can I come into your store and make a payment so I don’t have to do it online?” Answer: - “You can come into the store if you want BUT you can make a payment online. Not knowing if that was a yes about making a payment in person or not, and thinking I wasn’t explaining well I tried again. “I don’t think you’re understanding - I’m probably not explaining well - ….” Store - “I AM UNDERSTANDING AND I’VE ALREADY ANSWERED!!!!” There is zero place in any professional customer service capacity for the word “HUH?” barked in contempt. There’s even less place for nastiness, especially over something so trivial as a simple service question. I would have loved to become a customer of the store and save the time I usually spend going to the corporate Verizon store on Long Island. If a simple phone call could be met with such aggression over something so minute, I have no faith that my purchases would be handled professionally. It actually makes me sad. I was kinda psyched there was a Verizon so nearby.
01.2022m
I was waiting for a replacement bank card in the mail, and worried it wouldn’t get in before my Verizon phone bill was due. Remembering there was a store in town, but unsure if the DBA stores took payments, I called and said - “Can I come in and make a bill payment - I can’t do it online this month.” Loud answer from the store: “HUH?” I tried again: - “Can I come into your store and make a payment so I don’t have to do it online?” Answer: - “You can come into the store if you want BUT you can make a payment online. Not knowing if that was a yes about making a payment in person or not, and thinking I wasn’t explaining well I tried again. “I don’t think you’re understanding - I’m probably not explaining well - ….” Store - “I AM UNDERSTANDING AND I’VE ALREADY ANSWERED!!!!” There is zero place in any professional customer service capacity for the word “HUH?” barked in contempt. There’s even less place for nastiness, especially over something so trivial as a simple service question. I would have loved to become a customer of the store and save the time I usually spend going to the corporate Verizon store on Long Island. If a simple phone call could be met with such aggression over something so minute, I have no faith that my purchases would be handled professionally. It actually makes me sad. I was kinda psyched there was a Verizon so nearby.
01.2022m
I was waiting for a replacement bank card in the mail, and worried it wouldn’t get in before my Verizon phone bill was due. Remembering there was a store in town, but unsure if the DBA stores took payments, I called and said - “Can I come in and make a bill payment - I can’t do it online this month.” Loud answer from the store: “HUH?” I tried again: - “Can I come into your store and make a payment so I don’t have to do it online?” Answer: - “You can come into the store if you want BUT you can make a payment online. Not knowing if that was a yes about making a payment in person or not, and thinking I wasn’t explaining well I tried again. “I don’t think you’re understanding - I’m probably not explaining well - ….” Store - “I AM UNDERSTANDING AND I’VE ALREADY ANSWERED!!!!” There is zero place in any professional customer service capacity for the word “HUH?” barked in contempt. There’s even less place for nastiness, especially over something so trivial as a simple service question. I would have loved to become a customer of the store and save the time I usually spend going to the corporate Verizon store on Long Island. If a simple phone call could be met with such aggression over something so minute, I have no faith that my purchases would be handled professionally. It actually makes me sad. I was kinda psyched there was a Verizon so nearby.
01.2022m
I was waiting for a replacement bank card in the mail, and worried it wouldn’t get in before my Verizon phone bill was due. Remembering there was a store in town, but unsure if the DBA stores took payments, I called and said - “Can I come in and make a bill payment - I can’t do it online this month.” Loud answer from the store: “HUH?” I tried again: - “Can I come into your store and make a payment so I don’t have to do it online?” Answer: - “You can come into the store if you want BUT you can make a payment online. Not knowing if that was a yes about making a payment in person or not, and thinking I wasn’t explaining well I tried again. “I don’t think you’re understanding - I’m probably not explaining well - ….” Store - “I AM UNDERSTANDING AND I’VE ALREADY ANSWERED!!!!” There is zero place in any professional customer service capacity for the word “HUH?” barked in contempt. There’s even less place for nastiness, especially over something so trivial as a simple service question. I would have loved to become a customer of the store and save the time I usually spend going to the corporate Verizon store on Long Island. If a simple phone call could be met with such aggression over something so minute, I have no faith that my purchases would be handled professionally. It actually makes me sad. I was kinda psyched there was a Verizon so nearby.
01.2022Lydia
I came and was assisted by the district manager Manny. He was very professional, patient, and kind. He made getting my new phone a very simple process and helped me transfer all of my information as well. As a bonus he showed me my promotional options and got me a new tablet. I highly recommend every to shop here. I've been coming here for many years now and the customer service is always excellent.
08.2021Thomas
Richard assisted me today in the upgrade of my i phone. He was professional, and extremely patient and knowledgable. My purchase went smoothly and quickly and in less than an hour I walked out with all my info transferred to my new phone. Thank you Richard
08.2021Pascal
The manager, Richard, went above and beyond to help me solve a problem with my I Phone. After having spent 5 hours on the phone with Verizon over the course of 3 days, Richard's expertise, patience and suggestions were they keys to solving the problem. Can't thank him enough.
08.2021Lydia
I came and was assisted by the district manager Manny. He was very professional, patient, and kind. He made getting my new phone a very simple process and helped me transfer all of my information as well. As a bonus he showed me my promotional options and got me a new tablet. I highly recommend every to shop here. I've been coming here for many years now and the customer service is always excellent.
08.2021Thomas
Richard assisted me today in the upgrade of my i phone. He was professional, and extremely patient and knowledgable. My purchase went smoothly and quickly and in less than an hour I walked out with all my info transferred to my new phone. Thank you Richard
08.2021Pascal
The manager, Richard, went above and beyond to help me solve a problem with my I Phone. After having spent 5 hours on the phone with Verizon over the course of 3 days, Richard's expertise, patience and suggestions were they keys to solving the problem. Can't thank him enough.
08.2021Lydia
I came and was assisted by the district manager Manny. He was very professional, patient, and kind. He made getting my new phone a very simple process and helped me transfer all of my information as well. As a bonus he showed me my promotional options and got me a new tablet. I highly recommend every to shop here. I've been coming here for many years now and the customer service is always excellent.
08.2021Thomas
Richard assisted me today in the upgrade of my i phone. He was professional, and extremely patient and knowledgable. My purchase went smoothly and quickly and in less than an hour I walked out with all my info transferred to my new phone. Thank you Richard
08.2021Pascal
The manager, Richard, went above and beyond to help me solve a problem with my I Phone. After having spent 5 hours on the phone with Verizon over the course of 3 days, Richard's expertise, patience and suggestions were they keys to solving the problem. Can't thank him enough.
08.2021Lydia
I came and was assisted by the district manager Manny. He was very professional, patient, and kind. He made getting my new phone a very simple process and helped me transfer all of my information as well. As a bonus he showed me my promotional options and got me a new tablet. I highly recommend every to shop here. I've been coming here for many years now and the customer service is always excellent.
08.2021Thomas
Richard assisted me today in the upgrade of my i phone. He was professional, and extremely patient and knowledgable. My purchase went smoothly and quickly and in less than an hour I walked out with all my info transferred to my new phone. Thank you Richard
08.2021Pascal
The manager, Richard, went above and beyond to help me solve a problem with my I Phone. After having spent 5 hours on the phone with Verizon over the course of 3 days, Richard's expertise, patience and suggestions were they keys to solving the problem. Can't thank him enough.
08.2021Harry
Patrick and the whole team are great. I feel comfortable going in to get help with my current account, as well as when I need to add to my account. At this Verizon you can really tell they want to help the customers. They take the time to help each customer and make sure they know exactly how the process will go. I really left knowing there were not going to be any surprises on the bill. Most stores don't explain how a new billing account start and here they do. Thanks again
08.2019jim
Richard did a great job fixing screen and reviewing features on my iPhone 8 ! Helped solve someissues ! Thanks Recommend to all locally ! Jim. Moriarty
08.2019Harry
Patrick and the whole team are great. I feel comfortable going in to get help with my current account, as well as when I need to add to my account. At this Verizon you can really tell they want to help the customers. They take the time to help each customer and make sure they know exactly how the process will go. I really left knowing there were not going to be any surprises on the bill. Most stores don't explain how a new billing account start and here they do. Thanks again
08.2019jim
Richard did a great job fixing screen and reviewing features on my iPhone 8 ! Helped solve someissues ! Thanks Recommend to all locally ! Jim. Moriarty
08.2019Harry
Patrick and the whole team are great. I feel comfortable going in to get help with my current account, as well as when I need to add to my account. At this Verizon you can really tell they want to help the customers. They take the time to help each customer and make sure they know exactly how the process will go. I really left knowing there were not going to be any surprises on the bill. Most stores don't explain how a new billing account start and here they do. Thanks again
08.2019jim
Richard did a great job fixing screen and reviewing features on my iPhone 8 ! Helped solve someissues ! Thanks Recommend to all locally ! Jim. Moriarty
08.2019Harry
Patrick and the whole team are great. I feel comfortable going in to get help with my current account, as well as when I need to add to my account. At this Verizon you can really tell they want to help the customers. They take the time to help each customer and make sure they know exactly how the process will go. I really left knowing there were not going to be any surprises on the bill. Most stores don't explain how a new billing account start and here they do. Thanks again
08.2019jim
Richard did a great job fixing screen and reviewing features on my iPhone 8 ! Helped solve someissues ! Thanks Recommend to all locally ! Jim. Moriarty
08.2019Lori
If I could give it less than 1star, I would. I was told to go into the store by verizon tech support and just have them swap out my Sims card at no charge. When I got to the store, I was told it would be $20. When I refused. The salesman took my phone and said he put a new card in, but the phone still didn't work. He wanted to sell me a new phone. I came home and called Verizon. The card he claimed was a new one was not changed at all. The id# on the card was the exact same number of the original card that Verizon has in their system. This is not the 11st time someone from that store tried to scam my family or friends.
08.2018Christopher
Great experience in this store. I walked into the store just before closing time. The sales associate stayed around 30 minutes after closing time to help with my phone. Never felt pressured to leave or that he was rushing with my phone. Would highly recommend this store to anyone.
08.2018Lori
If I could give it less than 1star, I would. I was told to go into the store by verizon tech support and just have them swap out my Sims card at no charge. When I got to the store, I was told it would be $20. When I refused. The salesman took my phone and said he put a new card in, but the phone still didn't work. He wanted to sell me a new phone. I came home and called Verizon. The card he claimed was a new one was not changed at all. The id# on the card was the exact same number of the original card that Verizon has in their system. This is not the 11st time someone from that store tried to scam my family or friends.
08.2018Christopher
Great experience in this store. I walked into the store just before closing time. The sales associate stayed around 30 minutes after closing time to help with my phone. Never felt pressured to leave or that he was rushing with my phone. Would highly recommend this store to anyone.
08.2018Lori
If I could give it less than 1star, I would. I was told to go into the store by verizon tech support and just have them swap out my Sims card at no charge. When I got to the store, I was told it would be $20. When I refused. The salesman took my phone and said he put a new card in, but the phone still didn't work. He wanted to sell me a new phone. I came home and called Verizon. The card he claimed was a new one was not changed at all. The id# on the card was the exact same number of the original card that Verizon has in their system. This is not the 11st time someone from that store tried to scam my family or friends.
08.2018Christopher
Great experience in this store. I walked into the store just before closing time. The sales associate stayed around 30 minutes after closing time to help with my phone. Never felt pressured to leave or that he was rushing with my phone. Would highly recommend this store to anyone.
08.2018Lori
If I could give it less than 1star, I would. I was told to go into the store by verizon tech support and just have them swap out my Sims card at no charge. When I got to the store, I was told it would be $20. When I refused. The salesman took my phone and said he put a new card in, but the phone still didn't work. He wanted to sell me a new phone. I came home and called Verizon. The card he claimed was a new one was not changed at all. The id# on the card was the exact same number of the original card that Verizon has in their system. This is not the 11st time someone from that store tried to scam my family or friends.
08.2018Christopher
Great experience in this store. I walked into the store just before closing time. The sales associate stayed around 30 minutes after closing time to help with my phone. Never felt pressured to leave or that he was rushing with my phone. Would highly recommend this store to anyone.
08.2018Kelly
Unbelievably helpful staff at the Beach 129th location in Belle Harbor. Dawa and Nadia went above and beyond today to help recover precious photos and videos on my old device that had water damage today. Chris and Nawas helped me at the same location few weeks ago to find the most economical replacement for my damaged phone. I've always had a positive experience at this location. I used to be a customer service supervisor so I appreciate exceptional service! Thank you!
08.2017Kelly
Unbelievably helpful staff at the Beach 129th location in Belle Harbor. Dawa and Nadia went above and beyond today to help recover precious photos and videos on my old device that had water damage today. Chris and Nawas helped me at the same location few weeks ago to find the most economical replacement for my damaged phone. I've always had a positive experience at this location. I used to be a customer service supervisor so I appreciate exceptional service! Thank you!
08.2017Kelly
Unbelievably helpful staff at the Beach 129th location in Belle Harbor. Dawa and Nadia went above and beyond today to help recover precious photos and videos on my old device that had water damage today. Chris and Nawas helped me at the same location few weeks ago to find the most economical replacement for my damaged phone. I've always had a positive experience at this location. I used to be a customer service supervisor so I appreciate exceptional service! Thank you!
08.2017Kelly
Unbelievably helpful staff at the Beach 129th location in Belle Harbor. Dawa and Nadia went above and beyond today to help recover precious photos and videos on my old device that had water damage today. Chris and Nawas helped me at the same location few weeks ago to find the most economical replacement for my damaged phone. I've always had a positive experience at this location. I used to be a customer service supervisor so I appreciate exceptional service! Thank you!
08.2017Dawn
I cannot say enough about how patient, helpful and informative Vic was today. I was not in the best of moods when I walked through the door, but he was able to turn that around and I left with a smile on my face and in a significantly brighter mood.
08.2016Dawn
I cannot say enough about how patient, helpful and informative Vic was today. I was not in the best of moods when I walked through the door, but he was able to turn that around and I left with a smile on my face and in a significantly brighter mood.
08.2016Dawn
I cannot say enough about how patient, helpful and informative Vic was today. I was not in the best of moods when I walked through the door, but he was able to turn that around and I left with a smile on my face and in a significantly brighter mood.
08.2016Dawn
I cannot say enough about how patient, helpful and informative Vic was today. I was not in the best of moods when I walked through the door, but he was able to turn that around and I left with a smile on my face and in a significantly brighter mood.
08.2016