cell phone store
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AT&T Store in Bethpage (4037 Hempstead Tpke, NY 11714)
About:
Retailer providing wireless plans & a range of phones, devices & accessories.
AT&T Store is located in Bethpage (New York state) on the street of 4037 Hempstead Tpke. If you want to ask about something we recommend contacting this place by phone. The Phone number is +15165207530. You can get more information from their website: https://www.att.com/stores/new-york/bethpage/736?source=E-g2s10000000000L&wtExtndSource=stores. The coordinates that you can use in navigation applications to get to find AT&T Store quickly are 40.725996, -73.486435. Scroll down to find out opening hours, reviews and other important information about AT&T Store.
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Available amenities
Payments
- Debit cards
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Kerbside pickup
- Delivery
- In-store pickup
- In-store shopping
Health and safety
- Staff required to disinfect surfaces between visits
Dominique
Came to AT&T to upgrade my phone and solve an issue on another phone. There was no waiting time, store was clean, neat and solved my issues with a phone call to a technician who actually fixed the issue. I had a bad experience at another store in East Meadow. So happy I came here. Ed is the one who helped us and answered all our questions. He seemed to know a lot of the Promotation that would save us money and even the manager came to make sure we were satisfied with the service and if we had any question. I think that’s good costumer service and I will be back here for sure.
08.2022Dominique
Came to AT&T to upgrade my phone and solve an issue on another phone. There was no waiting time, store was clean, neat and solved my issues with a phone call to a technician who actually fixed the issue. I had a bad experience at another store in East Meadow. So happy I came here. Ed is the one who helped us and answered all our questions. He seemed to know a lot of the Promotation that would save us money and even the manager came to make sure we were satisfied with the service and if we had any question. I think that’s good costumer service and I will be back here for sure.
08.2022Kelly
I had an amazing experience today upgrading my phone. The staff was great, especially Gerry. Thanks again!
06.2022Kelly
I had an amazing experience today upgrading my phone. The staff was great, especially Gerry. Thanks again!
06.2022Marian
The staff at this location is great! I went in to inquire about upgrading my service and was greeted right away by the associate Syed. He was very knowledgeable and friendly. He explained everything that I needed to know to make my decision. I ended getting such a great plan with upgrades for the whole family. His patience and kindness make the experience flawless. This was my first time at that store and it will be my go to location! Thank you Syed, Zach and the staff!!
04.2022Marian
The staff at this location is great! I went in to inquire about upgrading my service and was greeted right away by the associate Syed. He was very knowledgeable and friendly. He explained everything that I needed to know to make my decision. I ended getting such a great plan with upgrades for the whole family. His patience and kindness make the experience flawless. This was my first time at that store and it will be my go to location! Thank you Syed, Zach and the staff!!
04.2022F
I walked in for assistance with my phone because I couldnt make or receive calls. and was told they could not help. I ended up going 20 minutes put of my way with my young son to another location. The staff there was more than willing to do the job this location allegedly couldn't do. Retraining? Definitely not recommended.
03.2022Joseph
Not very happy. I went in to store 2 weeks ago with my son and we both got new phones. He got an IPhone and I got the Samsung Galaxy S21 as I previously had a Galaxy and am paying $10 a month for 36 months (which at the time SEEMED like a good deal) now literally a week later ATT has a deal where if you turn in any Samsung Galaxy you get a FREE S22. Called the store to see if any adjustment could be made and was basically told sorry you are out of luck. This is ridiculous I now have a LESSER phone and am paying MORE for it. If I was told about the S22 deal I would have waited the week.
03.2022F
I walked in for assistance with my phone because I couldnt make or receive calls. and was told they could not help. I ended up going 20 minutes put of my way with my young son to another location. The staff there was more than willing to do the job this location allegedly couldn't do. Retraining? Definitely not recommended.
03.2022Joseph
Not very happy. I went in to store 2 weeks ago with my son and we both got new phones. He got an IPhone and I got the Samsung Galaxy S21 as I previously had a Galaxy and am paying $10 a month for 36 months (which at the time SEEMED like a good deal) now literally a week later ATT has a deal where if you turn in any Samsung Galaxy you get a FREE S22. Called the store to see if any adjustment could be made and was basically told sorry you are out of luck. This is ridiculous I now have a LESSER phone and am paying MORE for it. If I was told about the S22 deal I would have waited the week.
03.2022Valda
I normally have great customer service from this store but last night was the absolute worst. I came into the store to upgrade my phone as mine had broken and it was time for an upgrade. There were 2 people in the store, a man and a woman who neither greeted me as I came in. There were no other customers in the store. The woman was closer so I went to her. Her name was Toya. I paid my phone bill and then attempted to purchase a new phone. She kept trying to sell me an IPhone when I wanted an Android. She told me that they don't keep Androids in the store because everyone wants the IPhone even though the store has Galaxy models on display. She did get up and look in the back to see if they had any which they didn't. I was told to go to Best Buy or another store. I left the store with no "thank you for stopping in or I'm sorry we didn't have the phone". I used to like this store but I will go to another store in the future.
08.2021K.
I came to the Bethpage AT&T store for a watch fix that I spent 2 hrs on the phone with customer service and to get no where and got my watch fixed by Latoya and Jessica. I was greeted upon arriving with high cheekbones( cus their wearing masks) and nothing but a good interaction after. I’m highly grateful for there assistance.
08.2021Aaron
This place has one of the worse Customer Service ever. The management team RJ and Jamie gave me wrong information from start to finish. They denied me service and sent me to another location with wrong information. I then return to the store to finish my transaction and RJ (manager) raised his voice at me in defense. I was not given accurate receipts and I had to make a formal complaint with AT&T. This branch is a poor reflection on AT&T service!!
08.2021Valda
I normally have great customer service from this store but last night was the absolute worst. I came into the store to upgrade my phone as mine had broken and it was time for an upgrade. There were 2 people in the store, a man and a woman who neither greeted me as I came in. There were no other customers in the store. The woman was closer so I went to her. Her name was Toya. I paid my phone bill and then attempted to purchase a new phone. She kept trying to sell me an IPhone when I wanted an Android. She told me that they don't keep Androids in the store because everyone wants the IPhone even though the store has Galaxy models on display. She did get up and look in the back to see if they had any which they didn't. I was told to go to Best Buy or another store. I left the store with no "thank you for stopping in or I'm sorry we didn't have the phone". I used to like this store but I will go to another store in the future.
08.2021K.
I came to the Bethpage AT&T store for a watch fix that I spent 2 hrs on the phone with customer service and to get no where and got my watch fixed by Latoya and Jessica. I was greeted upon arriving with high cheekbones( cus their wearing masks) and nothing but a good interaction after. I’m highly grateful for there assistance.
08.2021Aaron
This place has one of the worse Customer Service ever. The management team RJ and Jamie gave me wrong information from start to finish. They denied me service and sent me to another location with wrong information. I then return to the store to finish my transaction and RJ (manager) raised his voice at me in defense. I was not given accurate receipts and I had to make a formal complaint with AT&T. This branch is a poor reflection on AT&T service!!
08.2021Marilyn
I came into the store to open up a new line and possibly get a new phone. Andy was the store rep that helped me out, he was very knowledgeable and friendly; he notified me of all the promotions they had going on. He was very patient and was able to answer all of my questions, and in the end he helped me choose a plan that worked best for me. I definitely recommend coming to this store, and I definitely recommend asking for Andy when you go. I walked out with a new plan and a new phone, and I got a great deal on all of it, thanks to Andy.
08.2020Trish
Wish i could leave 0 stars! I have been an AT&T customer for over 15 yrs and this was the absolute worst customer service I have ever experienced. I was sold a new phone and direct tv installation and promised rewards i never received. After numerous calls and texts going back almost a year with the store manager RJ Broege (who also happen to be the person who initially offered me the incentives) I was told today when i went there in person that theres nothing he can do to help me get the promised rebates/promotions. To add insult to injury his advice to me was to cancel my service. This store manager was not only misleading and completely useless but arrogant with no regard to the company he represents. This guy wearing a manager badge and having any type of professional authority over the store or other workers is mind blowing!! By no means am i bashing at&t because the woman who helped me on the phone when i left the store was awesome but I strongly recommend another store.. any other store!!!!
08.2020Marilyn
I came into the store to open up a new line and possibly get a new phone. Andy was the store rep that helped me out, he was very knowledgeable and friendly; he notified me of all the promotions they had going on. He was very patient and was able to answer all of my questions, and in the end he helped me choose a plan that worked best for me. I definitely recommend coming to this store, and I definitely recommend asking for Andy when you go. I walked out with a new plan and a new phone, and I got a great deal on all of it, thanks to Andy.
08.2020Trish
Wish i could leave 0 stars! I have been an AT&T customer for over 15 yrs and this was the absolute worst customer service I have ever experienced. I was sold a new phone and direct tv installation and promised rewards i never received. After numerous calls and texts going back almost a year with the store manager RJ Broege (who also happen to be the person who initially offered me the incentives) I was told today when i went there in person that theres nothing he can do to help me get the promised rebates/promotions. To add insult to injury his advice to me was to cancel my service. This store manager was not only misleading and completely useless but arrogant with no regard to the company he represents. This guy wearing a manager badge and having any type of professional authority over the store or other workers is mind blowing!! By no means am i bashing at&t because the woman who helped me on the phone when i left the store was awesome but I strongly recommend another store.. any other store!!!!
08.2020