cell phone store
Closed Now
T-Mobile in Flushing (136-16 Roosevelt Ave, NY 11354)
About:
Wireless provider offering cell phones, data plans, Internet devices & accessories.
T-Mobile is located in Flushing (New York state) on the street of 136-16 Roosevelt Ave. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1718-762-8639. You can get more information from their website: https://www.t-mobile.com/stores/bd/t-mobile-flushing-ny-11354-7683?utm_source=google&utm_medium=lastmile&utm_campaign=7683. The coordinates that you can use in navigation applications to get to find T-Mobile quickly are 40.759555, -73.829453. Scroll down to find out opening hours, reviews and other important information about T-Mobile.
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Available amenities
Crowd
- LGBTQ+ friendly
- Transgender safe space
Payments
- Debit cards
Planning
- Quick visit
Accessibility
- Wheelchair-accessible entrance
Service options
- In-store shopping
Unavailable amenities
Accessibility
- Wheelchair-accessible car park
Service options
- Delivery
ZB
Don’t go to this store! People there just try to rob you! Being customer about ten years, very disappointed with T-Mobile now!
10.2022Grace
I just had a horrible customer service experience with the agent named Jin. He keeps saying that I waste his time to ask questions about my plan, however I just want to upgrade my plan to Magenta Max in order to trade in my phone. This Jin guy even said your contract will end soon once you unlock your phone can go AT&T or Verizon…WTF how come they hire an agent who really wanna push their customer to competitors
09.2022Jay
Save yourself some time: call customer service instead. The reviews are true: you WILL get attitude from the employees here, and little to no help at all. Avoid the lines, avoid the hassle of dealing with their incompetent employees: just call their customer service hotline.
09.2022Sandy
There was a lady called Nazly with the nastiest attitude I've ever seen. She was incompetent and not willing to help at all. All she did was repeating " I don't know! That's not within my scope , you can Google yourself!" honestly, I was little shocked cuz I have never seen a person talk like this in a business setting. And I was not even asking something difficult to challenge her. All I asked was if she knows the phone number of my prior carrier I should call to to get my account released to T-Mobile. ...I don't know if she always treat T-Mobile customers like this or she just had an awful day today. But luckily, I got help from Eric later on, the experience was so different. Eric is very professional and patient , he took his time to understand our needs and got my problem solved efficiently.
07.2022Chun
I had the pleasure of working with Nikki. She was extremely quick and helpful and even informed me of deals I didn't know about for my plan. Overall the staff here are friendly and helpful.
07.2022LIM
Horrible customer service. My dad went in there to find out more information on a new plan. They're not helpful at all and kinda rude. This is not a way to conduct a business. We should do everything online as possible and ask information directly from the t-mobile online.
03.2022Xiaoqing
Very horrible service. I join t-moblie family plan, I paid everything online, I just need to go to store get new sim card. One member of this plan have same situation as me, she told me just need ID and phone number, tell service people they will know. When I went this store, the lady who serviced me said I need to pay extra 10usd+tax, I explained I did need to pay, and one member just had this service without pay, she said why do not go the place your friend go? What horrible speak. Even if need to pay, I do not mind , the problem is her attitude really a disaster.
11.2021Danni
Terrible service, I opened an account at the beginning of the year and now I’ve tried to cancel it. I went into the store and they said that they can’t help, only thing I could do/what they told me to do is to call the “ customer service” . When I called the customer service they told me to go to the store. Opening an account was the easy part, closing the account is a diffuser task when they won’t let me close it.
11.2021Bob
went to store after Black Friday. I asked most cheap plan price for 3 lines. He said to me $140. He is liar. I asked one more time to make sure. he said to me $120 or $140. plan price was changed. so I tried to make sure ask one more. He said that's cheapest one $120 or $140. there is insane. they tried to cheat the people. and I was still on contract with Verizon. I asked about t-mobile pay it off. He said no t-mobile can nothing can do still on contract with other carrier. later I called t-mobile directly and then I solved my problem and I got $90 for 3 lines. This is useless place.
11.2021jing
i had to said my experience with this T-mobile is awful, i went to the store just to purchase a iPhone 7 charger cord, the sales support rep try to persuade me to purchase a higher price one, which i refused. then I was gonna paid with cash, he said he can only take card in order to avoid the line. OK I was fine with it, then i pay with my card. And what's next, after i pay with my card i expect to get my receipt, they said THEY DO NOT HAVE RECEIPT. WHAT THE HELL ........I didn't even know how much they had charge me. I was gonna ask for a manager, but i was in a rush. I had been long and loyal customer to T-mobile. nothing like that had happen before.
11.2017