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Chase Bank in Franklin Square (925 Hempstead Turnpike, NY 11010)
About:
Find out how Chase can help you with checking, savings, mobile banking, and more. Deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC.
Chase Bank is located in Franklin Square (New York state) on the street of 925 Hempstead Turnpike. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1516-616-1987. You can get more information from their website: https://locator.chase.com/ny/franklin-square/925-hempstead-tpke?jp_cmp=rb%2FLocalListings%2Faff%2Fbranch%2Fna&y_source=1_MjA0MDQ2MS03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D. The coordinates that you can use in navigation applications to get to find Chase Bank quickly are 40.707082, -73.674573. Scroll down to find out opening hours, reviews and other important information about Chase Bank.
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Available amenities
Offerings
- amenities.offerings.has_cash_advance
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Drive-through
Tatiana
Could not get my money out. Was told to go home and call the 800 number. I called the number and the costumer service person said I need to go to the branch and they would help me. I told them that the branch said they couldn’t. Was told that it was not true.
11.2022Filippo
ATM machine is always unable to dispense cash. Not an exaggeration I’ve tried 6 separate times in the last few months.
09.2022Bad
I recently had an issue with an ATM while depositing a check, and was about to cancel my transaction. Ms. Aftabodeen had just arrived and was headed to her cubicle when she noticed my frustration. She approached me and patiently demonstrated the subtlety of pressing the ATM button on that particular machine to complete my transaction. Cheers!
08.2022ping
The bank teller was just too lazy. Anything wrong to get the small bills from my business account?
05.2022Daniele
I wanted to open up accounts for myself and family and I arrived at 315. I did not the appropriate paperwork so I said I can run home and be back in ten minutes. I was told they can’t see me back it would take too long and that the gentleman needed to be out by 5 he has plans, I’m so sorry for inconveniencing you. I ended up going to chase on Franklin avenue and had a complete 360 experience
02.2022Yusmeris
No wonder they have horrible reviews. Teller in the first window was super rude. She’s lucky that I didn’t curse her out because I’m still in the holiday spirit. I just walked out. She shouldn’t be working there’s if she doesn’t have customer service skill. It’s disgraceful.
01.2022Kevin
I wanted to open up a checking account but the people that work in this branch have no desire to help people or gain new business. I was told to just go on my phone to apply, but they would see if someone could help me. A gentleman then comes out to act very disinterested in having a conversation with me, tells me I would have to schedule an appointment and he can't now because he has one in 15 minutes and that I would be better applying on my phone. I then tried to apply on my phone and twice I was told that I could not open an account with my information. Guess I will have to go to another bank that actually wants to provide customer service and help people. I never in my life would have thought it would be so complicated to open an account.
12.2021Kimberly
The service is terrible. Made a phone app appointment AS THEY REQUESTED. Was savvy enough to even call to confirm and said who and what time the appointment was for and the person who picked up said yes Curie is busy but should be done by 4pm (my appointment time) and if they’re not open I can help you when you come in. I walked in just to be told I don’t have an appointment and everyone is busy they can’t take me; she even asked if I was available tomorrow I said no I work starting 5am until the afternoon and she still said “it’s impossible for today come tomorrow at 9am”. Like great, terrible service you clearly didn’t listen to me.
12.2021nathan
PLACE IS A JOKE. SECOND TIME COMING TO OPEN UP A SIMPLE BUSINESS ACCOUNT AS I HAVE MULTIPLE WITH CHASE AND ALL THEY SAY IS MAKE AN APPOINTMENT. AS YOU MAKE AN APPOINTMENT AND GO IN THEY SAY YOU STILL HAVE TO WAIT. BANKERS ARE IN THEIR OFFICE ON THEIR PHONES LAUGHING AND DOING PERSONAL THINGS INSTEAD OF DEALING WITH CUSTOMERS WHOM HAVE HUNDREDS OF THOUSANDS OF DOLLARS IN CHASE ACCOUNTS. TAKING MY MONEYS ELSEWHERE
12.2021Steve
The manager is rude and condescending. She refused to do a simple override on a federal government check that had the hold lifted by corporate, who verified the check (a federal tax return check, you know, the people who print the money, the check is as good as cash!), she refused to talk to her own people I had on the phone who were telling me she can and should do the override. She had a snotty attitude and just said she refuses to help me access MY money! The nice lady on the phone from corporate said she doesn't understand why she is refusing, advised me to go to another branch. I did go a mile away to the Franklin Ave branch and they helped me with a smile. I did close my accounts with Chase and opened accounts with BOA instead. Again they were friendly and helpful!
12.2020