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Verizon Authorized Retailer - RW in Hudson Falls (3736 Burgoyne Ave, NY 12839)
About:
R Wireless is an independently owned Verizon Authorized Retailer with a variety of smartphones, tablets, & accessories from brands like Samsung, Google, Motorola, and many others. We have stores in NJ, NY, PA, MA, CT, and TX, where you can experience the nation’s largest 4G LTE network, now on 5G.
Verizon Authorized Retailer - RW is located in Hudson Falls (New York state) on the street of 3736 Burgoyne Ave. If you want to ask about something we recommend contacting this place by phone. The Phone number is +15186365459. You can get more information from their website: http://r-wireless.com/?y_source=1_MTU2OTA5NzItNzE1LWxvY2F0aW9uLndlYnNpdGU=. The coordinates that you can use in navigation applications to get to find Verizon Authorized Retailer - RW quickly are 43.319073, -73.570267. Scroll down to find out opening hours, reviews and other important information about Verizon Authorized Retailer - RW.
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Available amenities
Payments
- Debit cards
Planning
- Quick visit
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Kerbside pickup
- In-store pickup
- In-store shopping
Unavailable amenities
Service options
- Delivery
Categories
Tags
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Sue
Love my new phone! Staff very helpful & knowledgable!! Payments manageable! Thanks for all the help!
07.2022Sue
Love my new phone! Staff very helpful & knowledgable!! Payments manageable! Thanks for all the help!
07.2022Sue
Love my new phone! Staff very helpful & knowledgable!! Payments manageable! Thanks for all the help!
07.2022Sue
Love my new phone! Staff very helpful & knowledgable!! Payments manageable! Thanks for all the help!
07.2022Sue
Love my new phone! Staff very helpful & knowledgable!! Payments manageable! Thanks for all the help!
07.2022W
Given a “bad phone”, acknowledged that it’s a bad phone with its repeating issues, promised a new phone by Renee almost a month ago and no one is contacting me back with when to pick it up. Cannot drive thru “dead spots” without the phone fritzing (deactivating) EACH time. I then have to reboot the phone while in a WiFi area or it will Not reactivate. I’m going to be driving thru VT soon (lots of dead spots) and will not have WiFi to restart the phone each dead spot so it’s important that I have a working phone in order to access the GPS! It’s a 12pro (so it was expensive!!) and I would think they’d honor their word! Getting very frustrated!! Never have had these issues on such an expensive phone! And this stores employees don’t even care. I’m thinking I’ve been being ‘put off’ and it’s not being ordered... Update-finally received a “new” phone but it still does the same thing. Called Verizon wireless and am being told it’s the Verizon service, so pretty much “it’s the way it is”... our other phones do not do this, just the 12Pro!?! Disappointing
08.2021W
Given a “bad phone”, acknowledged that it’s a bad phone with its repeating issues, promised a new phone by Renee almost a month ago and no one is contacting me back with when to pick it up. Cannot drive thru “dead spots” without the phone fritzing (deactivating) EACH time. I then have to reboot the phone while in a WiFi area or it will Not reactivate. I’m going to be driving thru VT soon (lots of dead spots) and will not have WiFi to restart the phone each dead spot so it’s important that I have a working phone in order to access the GPS! It’s a 12pro (so it was expensive!!) and I would think they’d honor their word! Getting very frustrated!! Never have had these issues on such an expensive phone! And this stores employees don’t even care. I’m thinking I’ve been being ‘put off’ and it’s not being ordered... Update-finally received a “new” phone but it still does the same thing. Called Verizon wireless and am being told it’s the Verizon service, so pretty much “it’s the way it is”... our other phones do not do this, just the 12Pro!?! Disappointing
08.2021W
Given a “bad phone”, acknowledged that it’s a bad phone with its repeating issues, promised a new phone by Renee almost a month ago and no one is contacting me back with when to pick it up. Cannot drive thru “dead spots” without the phone fritzing (deactivating) EACH time. I then have to reboot the phone while in a WiFi area or it will Not reactivate. I’m going to be driving thru VT soon (lots of dead spots) and will not have WiFi to restart the phone each dead spot so it’s important that I have a working phone in order to access the GPS! It’s a 12pro (so it was expensive!!) and I would think they’d honor their word! Getting very frustrated!! Never have had these issues on such an expensive phone! And this stores employees don’t even care. I’m thinking I’ve been being ‘put off’ and it’s not being ordered... Update-finally received a “new” phone but it still does the same thing. Called Verizon wireless and am being told it’s the Verizon service, so pretty much “it’s the way it is”... our other phones do not do this, just the 12Pro!?! Disappointing
08.2021W
Given a “bad phone”, acknowledged that it’s a bad phone with its repeating issues, promised a new phone by Renee almost a month ago and no one is contacting me back with when to pick it up. Cannot drive thru “dead spots” without the phone fritzing (deactivating) EACH time. I then have to reboot the phone while in a WiFi area or it will Not reactivate. I’m going to be driving thru VT soon (lots of dead spots) and will not have WiFi to restart the phone each dead spot so it’s important that I have a working phone in order to access the GPS! It’s a 12pro (so it was expensive!!) and I would think they’d honor their word! Getting very frustrated!! Never have had these issues on such an expensive phone! And this stores employees don’t even care. I’m thinking I’ve been being ‘put off’ and it’s not being ordered... Update-finally received a “new” phone but it still does the same thing. Called Verizon wireless and am being told it’s the Verizon service, so pretty much “it’s the way it is”... our other phones do not do this, just the 12Pro!?! Disappointing
08.2021W
Given a “bad phone”, acknowledged that it’s a bad phone with its repeating issues, promised a new phone by Renee almost a month ago and no one is contacting me back with when to pick it up. Cannot drive thru “dead spots” without the phone fritzing (deactivating) EACH time. I then have to reboot the phone while in a WiFi area or it will Not reactivate. I’m going to be driving thru VT soon (lots of dead spots) and will not have WiFi to restart the phone each dead spot so it’s important that I have a working phone in order to access the GPS! It’s a 12pro (so it was expensive!!) and I would think they’d honor their word! Getting very frustrated!! Never have had these issues on such an expensive phone! And this stores employees don’t even care. I’m thinking I’ve been being ‘put off’ and it’s not being ordered... Update-finally received a “new” phone but it still does the same thing. Called Verizon wireless and am being told it’s the Verizon service, so pretty much “it’s the way it is”... our other phones do not do this, just the 12Pro!?! Disappointing
08.2021Kim
Renee was really helpful while my iPhone wasn’t allowing me to use it at all. She reset it and when that didn’t work she got me set up with a new phone and even taught me how to use certain function! She did it all with a smile on her face which made the time go by faster! I will surely make this store my go to from now on, even though I work closer to other places!!! Thanks again Renee- “It’s always something!” 🤣
08.2020Michelle
Beginning August 21 we visited the Verizon store on BURGOYNE Ave in Hudson Falls NY Renee was so helpful in giving me options. The next week I went back and added the line I wanted and upgraded my phone ... the line I added was for my mother in law and I just switched her from straight talk to my account.. jump forward a week and we go in to switch numbers around.. Renee and her staff took the time to transfer the numbers for us. She let us know it would take up to 24hrs. Today I returned because although the number transferred my mother in law couldn’t use the phone. After about 30 mins or so Mr Stimson was able to get the phone in working order. ( Renee was busy with customers and explained what she had done earlier in the week) I feel bad because I can’t remember the names of the two other young men who were of great service while I was in and out of the store! Thank you for all your patience, dedication and kindness while dealing with me!!! Thanks again, Michelle Richards
08.2020Michael
After making an appointment the day before with really nice associates we made an appointment for 1100 am. We arrived at the store and stood outside for close to an hour waiting on our appointment. We were never acknowledge by the people in side the door was locked so we couldn't get in but they knew we where there the whole time. Someone once said customer service should be number one wish they would teach it to the people inside the store 1142 am May 29 2020
08.2020Kim
Renee was really helpful while my iPhone wasn’t allowing me to use it at all. She reset it and when that didn’t work she got me set up with a new phone and even taught me how to use certain function! She did it all with a smile on her face which made the time go by faster! I will surely make this store my go to from now on, even though I work closer to other places!!! Thanks again Renee- “It’s always something!” 🤣
08.2020Kim
Renee was really helpful while my iPhone wasn’t allowing me to use it at all. She reset it and when that didn’t work she got me set up with a new phone and even taught me how to use certain function! She did it all with a smile on her face which made the time go by faster! I will surely make this store my go to from now on, even though I work closer to other places!!! Thanks again Renee- “It’s always something!” 🤣
08.2020Michelle
Beginning August 21 we visited the Verizon store on BURGOYNE Ave in Hudson Falls NY Renee was so helpful in giving me options. The next week I went back and added the line I wanted and upgraded my phone ... the line I added was for my mother in law and I just switched her from straight talk to my account.. jump forward a week and we go in to switch numbers around.. Renee and her staff took the time to transfer the numbers for us. She let us know it would take up to 24hrs. Today I returned because although the number transferred my mother in law couldn’t use the phone. After about 30 mins or so Mr Stimson was able to get the phone in working order. ( Renee was busy with customers and explained what she had done earlier in the week) I feel bad because I can’t remember the names of the two other young men who were of great service while I was in and out of the store! Thank you for all your patience, dedication and kindness while dealing with me!!! Thanks again, Michelle Richards
08.2020Kim
Renee was really helpful while my iPhone wasn’t allowing me to use it at all. She reset it and when that didn’t work she got me set up with a new phone and even taught me how to use certain function! She did it all with a smile on her face which made the time go by faster! I will surely make this store my go to from now on, even though I work closer to other places!!! Thanks again Renee- “It’s always something!” 🤣
08.2020Michelle
Beginning August 21 we visited the Verizon store on BURGOYNE Ave in Hudson Falls NY Renee was so helpful in giving me options. The next week I went back and added the line I wanted and upgraded my phone ... the line I added was for my mother in law and I just switched her from straight talk to my account.. jump forward a week and we go in to switch numbers around.. Renee and her staff took the time to transfer the numbers for us. She let us know it would take up to 24hrs. Today I returned because although the number transferred my mother in law couldn’t use the phone. After about 30 mins or so Mr Stimson was able to get the phone in working order. ( Renee was busy with customers and explained what she had done earlier in the week) I feel bad because I can’t remember the names of the two other young men who were of great service while I was in and out of the store! Thank you for all your patience, dedication and kindness while dealing with me!!! Thanks again, Michelle Richards
08.2020Michael
After making an appointment the day before with really nice associates we made an appointment for 1100 am. We arrived at the store and stood outside for close to an hour waiting on our appointment. We were never acknowledge by the people in side the door was locked so we couldn't get in but they knew we where there the whole time. Someone once said customer service should be number one wish they would teach it to the people inside the store 1142 am May 29 2020
08.2020Michelle
Beginning August 21 we visited the Verizon store on BURGOYNE Ave in Hudson Falls NY Renee was so helpful in giving me options. The next week I went back and added the line I wanted and upgraded my phone ... the line I added was for my mother in law and I just switched her from straight talk to my account.. jump forward a week and we go in to switch numbers around.. Renee and her staff took the time to transfer the numbers for us. She let us know it would take up to 24hrs. Today I returned because although the number transferred my mother in law couldn’t use the phone. After about 30 mins or so Mr Stimson was able to get the phone in working order. ( Renee was busy with customers and explained what she had done earlier in the week) I feel bad because I can’t remember the names of the two other young men who were of great service while I was in and out of the store! Thank you for all your patience, dedication and kindness while dealing with me!!! Thanks again, Michelle Richards
08.2020Michael
After making an appointment the day before with really nice associates we made an appointment for 1100 am. We arrived at the store and stood outside for close to an hour waiting on our appointment. We were never acknowledge by the people in side the door was locked so we couldn't get in but they knew we where there the whole time. Someone once said customer service should be number one wish they would teach it to the people inside the store 1142 am May 29 2020
08.2020Michael
After making an appointment the day before with really nice associates we made an appointment for 1100 am. We arrived at the store and stood outside for close to an hour waiting on our appointment. We were never acknowledge by the people in side the door was locked so we couldn't get in but they knew we where there the whole time. Someone once said customer service should be number one wish they would teach it to the people inside the store 1142 am May 29 2020
08.2020Kim
Renee was really helpful while my iPhone wasn’t allowing me to use it at all. She reset it and when that didn’t work she got me set up with a new phone and even taught me how to use certain function! She did it all with a smile on her face which made the time go by faster! I will surely make this store my go to from now on, even though I work closer to other places!!! Thanks again Renee- “It’s always something!” 🤣
08.2020Michelle
Beginning August 21 we visited the Verizon store on BURGOYNE Ave in Hudson Falls NY Renee was so helpful in giving me options. The next week I went back and added the line I wanted and upgraded my phone ... the line I added was for my mother in law and I just switched her from straight talk to my account.. jump forward a week and we go in to switch numbers around.. Renee and her staff took the time to transfer the numbers for us. She let us know it would take up to 24hrs. Today I returned because although the number transferred my mother in law couldn’t use the phone. After about 30 mins or so Mr Stimson was able to get the phone in working order. ( Renee was busy with customers and explained what she had done earlier in the week) I feel bad because I can’t remember the names of the two other young men who were of great service while I was in and out of the store! Thank you for all your patience, dedication and kindness while dealing with me!!! Thanks again, Michelle Richards
08.2020Michael
After making an appointment the day before with really nice associates we made an appointment for 1100 am. We arrived at the store and stood outside for close to an hour waiting on our appointment. We were never acknowledge by the people in side the door was locked so we couldn't get in but they knew we where there the whole time. Someone once said customer service should be number one wish they would teach it to the people inside the store 1142 am May 29 2020
08.2020Marianne
Renee & Lucas very helpful. Purchased new phone. Expensive, but less than first phone shown. Patient & courteous with me through learning process. Went back again tonight with list of questions & Renee answered all for me. Very helpful.
08.2019Kylie
Getting a new phone/ upgrades/ accessory, understanding your bill and or resolving technical issues can be beyond stressful( especially when you have limited time and a toddler in tow) We continue to do business through HF Verizon solely because of the welcoming and efficient service Erika has always provided . I refer everyone to her because she is nothing short of a gem in a stone industry of retail. Her patience, ability to multitask( my kid asks a lot of questions) and to assure you walk away knowledgeable and satisfied with your purchase is something I have found to be unmatched. Customer service like that is what keeps us coming back!!!
08.2019Dawn
I went into this store and was approached by a very young man. I explained that I was due for an upgrade and wanted to get something comparable to what I had. The young man asked me what I wanted to spend and I again, showed him my phone and said something comparable to this. He went in the back and came out with 3 very pricey phones. I was about ready to walk out as I felt he was not listening to his customer. ( Turns out, he was from another store) Another young man kind of stepped in, looked up my phone and told me it was about $250 phone. He looked at my usage and listened to me, told me he had the perfect phone for me, however, he did not have one in stock. He took my information and told me he would call me the minute they came in. It took a little while for it to come in ( I guess it is a popular one) but he called me. I went in and he and another young woman helped me and I left a very happy customer because he listened to me instead of just trying to sell me a phone. I would recommend to all my family and friends that they go there for the great customer service.
08.2019Vikki
I went in to see if someone could help me transfer data from an old phone to a new one. Erika was so friendly, knowledgeable and happy to help. She even offered to box up the old phone and have it shipped for me. She went above and beyond her duties and had my phone all set up and ready in no time!
08.2019Marianne
Renee & Lucas very helpful. Purchased new phone. Expensive, but less than first phone shown. Patient & courteous with me through learning process. Went back again tonight with list of questions & Renee answered all for me. Very helpful.
08.2019Marianne
Renee & Lucas very helpful. Purchased new phone. Expensive, but less than first phone shown. Patient & courteous with me through learning process. Went back again tonight with list of questions & Renee answered all for me. Very helpful.
08.2019Kylie
Getting a new phone/ upgrades/ accessory, understanding your bill and or resolving technical issues can be beyond stressful( especially when you have limited time and a toddler in tow) We continue to do business through HF Verizon solely because of the welcoming and efficient service Erika has always provided . I refer everyone to her because she is nothing short of a gem in a stone industry of retail. Her patience, ability to multitask( my kid asks a lot of questions) and to assure you walk away knowledgeable and satisfied with your purchase is something I have found to be unmatched. Customer service like that is what keeps us coming back!!!
08.2019Marianne
Renee & Lucas very helpful. Purchased new phone. Expensive, but less than first phone shown. Patient & courteous with me through learning process. Went back again tonight with list of questions & Renee answered all for me. Very helpful.
08.2019Dawn
I went into this store and was approached by a very young man. I explained that I was due for an upgrade and wanted to get something comparable to what I had. The young man asked me what I wanted to spend and I again, showed him my phone and said something comparable to this. He went in the back and came out with 3 very pricey phones. I was about ready to walk out as I felt he was not listening to his customer. ( Turns out, he was from another store) Another young man kind of stepped in, looked up my phone and told me it was about $250 phone. He looked at my usage and listened to me, told me he had the perfect phone for me, however, he did not have one in stock. He took my information and told me he would call me the minute they came in. It took a little while for it to come in ( I guess it is a popular one) but he called me. I went in and he and another young woman helped me and I left a very happy customer because he listened to me instead of just trying to sell me a phone. I would recommend to all my family and friends that they go there for the great customer service.
08.2019Kylie
Getting a new phone/ upgrades/ accessory, understanding your bill and or resolving technical issues can be beyond stressful( especially when you have limited time and a toddler in tow) We continue to do business through HF Verizon solely because of the welcoming and efficient service Erika has always provided . I refer everyone to her because she is nothing short of a gem in a stone industry of retail. Her patience, ability to multitask( my kid asks a lot of questions) and to assure you walk away knowledgeable and satisfied with your purchase is something I have found to be unmatched. Customer service like that is what keeps us coming back!!!
08.2019Vikki
I went in to see if someone could help me transfer data from an old phone to a new one. Erika was so friendly, knowledgeable and happy to help. She even offered to box up the old phone and have it shipped for me. She went above and beyond her duties and had my phone all set up and ready in no time!
08.2019Kylie
Getting a new phone/ upgrades/ accessory, understanding your bill and or resolving technical issues can be beyond stressful( especially when you have limited time and a toddler in tow) We continue to do business through HF Verizon solely because of the welcoming and efficient service Erika has always provided . I refer everyone to her because she is nothing short of a gem in a stone industry of retail. Her patience, ability to multitask( my kid asks a lot of questions) and to assure you walk away knowledgeable and satisfied with your purchase is something I have found to be unmatched. Customer service like that is what keeps us coming back!!!
08.2019Dawn
I went into this store and was approached by a very young man. I explained that I was due for an upgrade and wanted to get something comparable to what I had. The young man asked me what I wanted to spend and I again, showed him my phone and said something comparable to this. He went in the back and came out with 3 very pricey phones. I was about ready to walk out as I felt he was not listening to his customer. ( Turns out, he was from another store) Another young man kind of stepped in, looked up my phone and told me it was about $250 phone. He looked at my usage and listened to me, told me he had the perfect phone for me, however, he did not have one in stock. He took my information and told me he would call me the minute they came in. It took a little while for it to come in ( I guess it is a popular one) but he called me. I went in and he and another young woman helped me and I left a very happy customer because he listened to me instead of just trying to sell me a phone. I would recommend to all my family and friends that they go there for the great customer service.
08.2019Dawn
I went into this store and was approached by a very young man. I explained that I was due for an upgrade and wanted to get something comparable to what I had. The young man asked me what I wanted to spend and I again, showed him my phone and said something comparable to this. He went in the back and came out with 3 very pricey phones. I was about ready to walk out as I felt he was not listening to his customer. ( Turns out, he was from another store) Another young man kind of stepped in, looked up my phone and told me it was about $250 phone. He looked at my usage and listened to me, told me he had the perfect phone for me, however, he did not have one in stock. He took my information and told me he would call me the minute they came in. It took a little while for it to come in ( I guess it is a popular one) but he called me. I went in and he and another young woman helped me and I left a very happy customer because he listened to me instead of just trying to sell me a phone. I would recommend to all my family and friends that they go there for the great customer service.
08.2019Vikki
I went in to see if someone could help me transfer data from an old phone to a new one. Erika was so friendly, knowledgeable and happy to help. She even offered to box up the old phone and have it shipped for me. She went above and beyond her duties and had my phone all set up and ready in no time!
08.2019Vikki
I went in to see if someone could help me transfer data from an old phone to a new one. Erika was so friendly, knowledgeable and happy to help. She even offered to box up the old phone and have it shipped for me. She went above and beyond her duties and had my phone all set up and ready in no time!
08.2019Marianne
Renee & Lucas very helpful. Purchased new phone. Expensive, but less than first phone shown. Patient & courteous with me through learning process. Went back again tonight with list of questions & Renee answered all for me. Very helpful.
08.2019Kylie
Getting a new phone/ upgrades/ accessory, understanding your bill and or resolving technical issues can be beyond stressful( especially when you have limited time and a toddler in tow) We continue to do business through HF Verizon solely because of the welcoming and efficient service Erika has always provided . I refer everyone to her because she is nothing short of a gem in a stone industry of retail. Her patience, ability to multitask( my kid asks a lot of questions) and to assure you walk away knowledgeable and satisfied with your purchase is something I have found to be unmatched. Customer service like that is what keeps us coming back!!!
08.2019Dawn
I went into this store and was approached by a very young man. I explained that I was due for an upgrade and wanted to get something comparable to what I had. The young man asked me what I wanted to spend and I again, showed him my phone and said something comparable to this. He went in the back and came out with 3 very pricey phones. I was about ready to walk out as I felt he was not listening to his customer. ( Turns out, he was from another store) Another young man kind of stepped in, looked up my phone and told me it was about $250 phone. He looked at my usage and listened to me, told me he had the perfect phone for me, however, he did not have one in stock. He took my information and told me he would call me the minute they came in. It took a little while for it to come in ( I guess it is a popular one) but he called me. I went in and he and another young woman helped me and I left a very happy customer because he listened to me instead of just trying to sell me a phone. I would recommend to all my family and friends that they go there for the great customer service.
08.2019Vikki
I went in to see if someone could help me transfer data from an old phone to a new one. Erika was so friendly, knowledgeable and happy to help. She even offered to box up the old phone and have it shipped for me. She went above and beyond her duties and had my phone all set up and ready in no time!
08.2019Lisa
Went to this store today and Erika Edwards was the easiest Verizon sales person I've ever worked with! She was so nice, answered all my questions, and got me in and out fast! thank you Erika for such a great experience. I'll definitely be back for any needs!
08.2018Lisa
Went to this store today and Erika Edwards was the easiest Verizon sales person I've ever worked with! She was so nice, answered all my questions, and got me in and out fast! thank you Erika for such a great experience. I'll definitely be back for any needs!
08.2018Lisa
Went to this store today and Erika Edwards was the easiest Verizon sales person I've ever worked with! She was so nice, answered all my questions, and got me in and out fast! thank you Erika for such a great experience. I'll definitely be back for any needs!
08.2018Lisa
Went to this store today and Erika Edwards was the easiest Verizon sales person I've ever worked with! She was so nice, answered all my questions, and got me in and out fast! thank you Erika for such a great experience. I'll definitely be back for any needs!
08.2018Lisa
Went to this store today and Erika Edwards was the easiest Verizon sales person I've ever worked with! She was so nice, answered all my questions, and got me in and out fast! thank you Erika for such a great experience. I'll definitely be back for any needs!
08.2018