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The UPS Store in New York (2 E 28th St, NY 10016)
About:
Store offering shipping, packaging, printing & other services, plus office supplies.
The UPS Store is located in New York (New York state) on the street of 2 E 28th St. If you want to ask about something we recommend contacting this place by phone. The Phone number is +12122131043. You can get more information from their website: https://locations.theupsstore.com/ny/new-york/2-e-28th-street?utm_source=Yext&utm_medium=organic&utm_campaign=Listings. The coordinates that you can use in navigation applications to get to find The UPS Store quickly are 40.744448, -73.986921. Scroll down to find out opening hours, reviews and other important information about The UPS Store.
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Available amenities
Accessibility
- Wheelchair-accessible entrance
Unavailable amenities
Service options
- Delivery
Nadine
The previous commenters are correct. The proprietor is unprofessional and rude. I asked to have some thing notarized and she said she wouldn’t do it and don’t come back tomorrow either.
07.2022Val
A woman UPS worker was standing with an unbuckled belt and undone jeans while working the counter. While she asked to confirm the address I pointed out 3 typos and she said: “YOU’RE STRESSING ME OUT”, turned around and walked away from the counter. I was left standing there with the unsent package in my hands and had to go somewhere else. You literally have one job and that’s to put in a sender address and a recipient address.
07.2022sschmitz416
The woman who worked there was nice but they charge you $3.30 to print the UPS label… I would have printed at home if I had known
07.2022Alexandra
This must be the most rude person I have ever had the chance to interact with ever! It is not surprising this store has 2 stars. The attitude of this person was absolutely ridiculous and for no good reason. She was yelling at an old lady in the store right before I approached her. I waited for 30 minutes for “Kimberly” - the notary, before being thrown out the door because I dared to come close to the counter and tell her that I need to notarize some documents. Her colleague was very amused by the situation.
06.2022Julia
No wait, the attendant was very kind and helped me save money on a few returns. I was afraid to go here due to previous reviews, but ended up giving in because it was closer to where I was staying - I’m glad I did
06.2022Aida
THIS WAS THE MOST DISTURBING & UNACCEPTABLE BEHAVIOR I ENCOUNTERED IN MY LIFE !!! The lady that claimed she was the store manager in that location 2 E 28th Street ,NY,NY around 11 am on February 1,2022 was the rudest & unprofessional UPS customer service I met.At first I asked for her Supervisor because she blocked me on that spot not trying to help me all I asked is to help me to use their Wi-Fi so I can get an access to my return code that most of the other UPS workers there always helping me with my previous returns. Aside from refusing to help me ,she just swear, yelled & asked me to leave. I felt really so bad because I’m a nanny & I have my boy 2 &3 month old with me that time hearing this swearing & yelling.It’s unnecessary behavior unfortunately that he needs to hear .I asked her name & she said Ashley but when I asked her full name she said why she gonna do that I might be a robber or criminal so she refused to say her full name.I literally went to the UPS store mainly just to return something but didn’t expect I will experience that kind of treatment & disappointment.I can tell she so miserable in her job & she doesn’t deserve working in that place.I reported her already & got my case number.Just waiting for the owner to review my complaint .I always feel bad if other people are in trouble but this lady needs to learn a lesson & hoping for a disciplinary action.
02.2022Zain
I usually refrain from leaving negative reviews, but I had to post/dedicate this one-star review to the woman working on 1/27/22 at 4:44PM and 5:04PM for continuously hanging up on me over the phone after I civilly asked about the location’s notary services. P.S. Shoutout to the other dude working there at the time for actually being professional. I think his name was Michael.
02.2022Raquel
I have never been treated like this before in my life. How can people that are disrespectful, impolite and rude could work with customers? Please go to another store if you want to be treated like a human being. I have already reported this to UPS and I was not surprised when I read other customers’ experiences in Google. The lady was ignoring me and making laugh at me with the other store manager (I also saw that in other comments, I hear you). I hope actions will be made so this unpleasant experience won’t happen again to other customers.
11.2021Abbie
Just waited over an hour at this location and ended up leaving before I was helped. There was only one person working who instead of servicing each person in a timely manner, decided to try to help a bunch of people at once -including people who arrived after me because they had labels already printed. I get that it is Christmas time and places like this are very busy, but it seems like they should have thought ahead and had more staff, and the staff that was there should have focused on one task at a time to be able to actually get her work done.
08.2021Kassab
Had a really good experience with this UPS Store. Both of the employees were very nice and polite and we're willing to help me out. Extremely satisfied. If you ever need any help ask for William.
08.2018