womens clothing store
Closed Now
LOFT Outlet in Queens (70-31 Austin St, NY 11375)
About:
Women's apparel brand known for its careerwear, dresses & separates in contemporary styles.
LOFT Outlet is located in Queens (New York state) on the street of 70-31 Austin St. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1718-275-6873. You can get more information from their website: https://stores.loft.com/outlet/us/ny/forest-hills/70-31-austin-st.html?y_source=1_MTY0MjU0Mi03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D. The coordinates that you can use in navigation applications to get to find LOFT Outlet quickly are 40.720888, -73.845977. Scroll down to find out opening hours, reviews and other important information about LOFT Outlet.
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Available amenities
Payments
- NFC mobile payments
Planning
- Quick visit
Offerings
- amenities.offerings.sells_clothing_for_women
Accessibility
- Wheelchair-accessible entrance
Service options
- In-store shopping
Unavailable amenities
Service options
- Delivery
Susan
Great prices, sales and clearance items. The staff is very helpful.
10.2022Anna
Always can find a few good pieces of clothing that can withstand time. & the Gem Stacy-ann that is super helpful & tries to help customers save.
09.2022Stacey
Outstanding staff including Stacey Ann. Explore bringing back plus sizes. Quality clothing. There was a lack of air conditioning in the store.
08.2022Kalpa
Love Loft along with Gap, Ann Taylor - all on Austin Street. Found some awesome maroon color floral dress at a decent price along with other dress tops. Wish the trial rooms stay open longer.
12.2021Patricia
I love Loft!! My favorite place to do my shopping :) Clothes are so trendy and they fit me perfectly (petite)
12.2021Vanjam
The staff is phenomenal. So kind and helpful. Especially during times of Covid-19 and phase 3 reopening. THANK YOU for making my first shopping experience in any store again wonderful.
12.2020Gina
Now that they have become an "Outlet" they no longer exchange items ordered on line which does not produce a customer friendly experience. I asked for help with a label to send back via post office manager told me call the loft office. Very rude whoever the manager was on 11/2/19 @ 1:30 on Austin St. I had several items to purchase which I left behind after being treated so rudely they will not get my business.
12.2019Bruce
My closet is 99% loft and Ann Taylor. The outlet merchandise definitely are not the same quality in every respect, prints, quality of material, sizing and tailoring. All the sweaters and some of the blouses wrinkle terribly with just normal wear and have to constantly have to be steamed out. I’m finding the prices could be better for the quality that is being sold. I’ve been returning more than I keep and that never happened before. Sorry to say it seems it’s over priced outlet quality.
12.2018Shirley
Since it's now an Outlet location, everything is on sale. The store is clean and the associates are friendly. I went on Friday around noon and was there for about an hour; store had some customers, but it wasn't crowded, which made for a pleasant shopping experience.
12.2018Nata
My mother always shops in this store. She's been coming here for years. I came in here with her a couple of months ago. The store had a 40% promotion on everything there. She chose 3 items. She presented a $20 reward card and a $15 birthday card. The cashier accepted both cards, scanned them and threw them in the garbage. My mother charged the purchase to her loft card. As we were leaving the store, I looked at the receipt and realized that the birthday card did not reflect on the price. We returned to the cashier to ask what happened and if we could have the card back and use it another time. The cashier couldn't return the card because it was already ripped up and in the garbage. She said she scanned both cards and she didn't know why one of the cards wasn't showing. After trying to figure it out for about 30-45 minutes with the 2 cashiers and the manager, they couldn't do anything better, but to charge everything all over again, discount one of the items by $15 from the original tag price, then take 40% off the new price...long story short, the price we ended up with was only $7 less than the first. But that's not the point... after receiving the statement, my mother was charged for both purchases???!! I called customer service on two occasions explaining to them the situation and I was told twice that they will remove the first charge from the card and that my mom will only pay for the second purchase. They kept on removing the charge and then putting it back on the next statement, WTH?? I am so pissed off with the sales people and the stupid customer service over the phone. They are so clueless about anything that is going on, all they care about is just making a sale. They don't want to honor the mailed discounts to frequent shoppers. And they sneakily throw away the coupons pretending to scan them in, in hopes that customers will not notice it. To this day we cannot resolve this matter with them. The total bill now is more than what the 3 items would have been with their original price without any promotions or coupons. We will not be coming back to this store anymore. Do yourself a favor and spend your money somewhere you will be appreciated as a customer and not ripped off like these people do.
12.2017