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Verizon Authorized Retailer - TCC in Rochester (2362 Lyell Ave, NY 14606)
About:
Established in 1991, TCC is the largest Verizon authorized retailer with more than 800 stores in 38 states. TCC carries the latest smartphones and tablets on the best network, Verizon. We take pride in our top-notch customer service and are committed to meeting each person’s unique needs. We do more than sell phones! What sets us apart is our passion for giving back and igniting positive change in the local communities we serve. With the help of our employees, we’ve been able to donate $1 million to Riley Hospital for Children at Indiana University Health, give out over 600,000 backpacks and counting, and have given $2.7 million to local communities via grants. Visit our Locator page to find your nearest Verizon store.
Verizon Authorized Retailer - TCC is located in Rochester (New York state) on the street of 2362 Lyell Ave. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1585-247-2220. You can get more information from their website: https://locations.tccrocks.com/ny/rochester/2362-lyell-ave-.html?y_source=1_MzIzMjQ2My03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D. The coordinates that you can use in navigation applications to get to find Verizon Authorized Retailer - TCC quickly are 43.165185, -77.689811. Scroll down to find out opening hours, reviews and other important information about Verizon Authorized Retailer - TCC.
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Available amenities
Payments
- Cheques
- Debit cards
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Kerbside pickup
- In-store pickup
- In-store shopping
Unavailable amenities
Service options
- Delivery
Categories
Tags
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Jessica
Tony was SUPER helpful. Took the time to explain all the plans and phone options to us. Helped set everything up and made sure we were happy before we left. 10/10 would go back.
11.2022Sonja
I brought a phone from Verizon on Lyell Ave. The man Keyon Davis was very helpful. I had trouble with the phone brought in today and he fixed my problem. Wonderful store and employees
11.2022Kristin
Tony here is THE BEST! Knowledgeable, totally not pushy and very helpful. Honestly, have yet to have a bad experience here. TCC is a great company to be using as a Verizon retailer.
10.2022Rose
I won’t recommend this place, they tricked me getting a service and phone saying i will get A promo after 3 billing cycles. After 6 mos i got a call im not getting a promo and cannot return my phone. We don’t need this kind of business for services, there are better service and places to deal business. I did emailed direct to care tcc and got a call they are not giving my promo, I cannot return my phone! I learned my lesson and from now on i will avoid this place. They throw me like a ball bouncing everywhere since April 9th till yesterday Oct 16,2022.
10.2022David
When I needed a phone upgrade, Chris was terrific. Very knowledgeable, friendly, personable, and patient. And he steered me to the best device for me. Thank you very much, Chris. I'm very happy with my purchase.
10.2022Kevin
Awesome experience at this Verizon store with Nicole!! She was patient with us as we brought 4 phones over from Sprint. Each visit we’ve had here has been awesome. The best experience I’ve had at a cell phone store in my life!!
09.2022Gale
Tony was fabulous. Professional, polite, knowledgeable and patient. And encouraging. Good salesman too. Can't rate high enough.
08.2022Scott
My experience with Nicole has ben one of the best experience ever she will keep you smilling and relaxed while making sure you fully and completely understand your new phone or fixing a issue that you may currently have . And she is patient with all the questions as a customer may have. she is honest and supper polite with a very comfortable and welcoming attitude..
07.2022Elizabeth
TCC has Excellent customer service but I wound up doing a factory reset on my phone. VERIZON ITSELF.... The 'tech service' at NEEDS help. The automated answering SUCKS. If you call from a non Verizon # - you are told to hang up and find your providers # and abruptly cut off. CALL ENDED. Took an hour to finally get a human- had to call land line service #. A.....' was supposed to call me back on a different phone, BECAUSE I HAD ....NO.... connection to the network. BUT he kept calling MY # - 🙄 WOW.... This all started when I wasn't receiving calls. They all went straight to voice mail. But I could call out and text - send and receive. DONT DO -NETWORK RESET- IT WILL DISCONNECT YOUR SERVICE FROM YOUR PHONE. NO software issue. Saved all info to SD card, removed it and did factory reset.
07.2022Sunih
Mark Watt was very good with explaining, and helping. He made sure I was ok with everything, and made sure I was ok with pricing before I purchased anything. Instead of him just trying to make a quick sale. Thank You for your good service Mark Watt!
06.2022