shipping and mailing service
Closed Now
The UPS Store in Utica (184 N Genesee St, NY 13502)
About:
Store offering shipping, packaging, printing & other services, plus office supplies.
The UPS Store is located in Utica (New York state) on the street of 184 N Genesee St. If you want to ask about something we recommend contacting this place by phone. The Phone number is +13157360200. You can get more information from their website: https://locations.theupsstore.com/ny/utica/184-n-genesee-st?utm_source=Yext&utm_medium=organic&utm_campaign=Listings. The coordinates that you can use in navigation applications to get to find The UPS Store quickly are 43.110094, -75.217686. Scroll down to find out opening hours, reviews and other important information about The UPS Store.
Have you noticed incorrect information? Contact us and send us the details!
Available amenities
Accessibility
- Wheelchair-accessible entrance
Unavailable amenities
Service options
- Delivery
One
Horrible service, walked in 7-23-22, two people in front of me, one employee at counter. finally he yells out something and a kid comes from the back area, looked like he just woke up. instead of taking care of customers he stands there asking if he can get Tuesday & Wednesday off next week. Finally after 20 minutes of waiting he picks up the scanner and scans a code on my phone and printed out my tracking number and receipt, a 30 second task. As of Thursday 7-28-22 the tracking number shows no movement yet. Did I also mention the condition of the store ? What a mess, boxes thrown in piles, packages everywhere, floor, counter and piles. The floor looks as if it hasn't been vacuumed in months. UPDATE...My package that I sent out on 7-23-22 is still at the Utica store listed as "label created", not even "on the way" and says the delivery date will be provided as soon as possible. Today is August 3rd, the package has been sitting there 11 days so far.
08.2022One
Horrible service, walked in 7-23-22, two people in front of me, one employee at counter. finally he yells out something and a kid comes from the back area, looked like he just woke up. instead of taking care of customers he stands there asking if he can get Tuesday & Wednesday off next week. Finally after 20 minutes of waiting he picks up the scanner and scans a code on my phone and printed out my tracking number and receipt, a 30 second task. As of Thursday 7-28-22 the tracking number shows no movement yet. Did I also mention the condition of the store ? What a mess, boxes thrown in piles, packages everywhere, floor, counter and piles. The floor looks as if it hasn't been vacuumed in months. UPDATE...My package that I sent out on 7-23-22 is still at the Utica store listed as "label created", not even "on the way" and says the delivery date will be provided as soon as possible. Today is August 3rd, the package has been sitting there 11 days so far.
08.2022Samantha
Very nice staff but no drop off box and never open at 8am like store hours say
07.2022Samantha
Very nice staff but no drop off box and never open at 8am like store hours say
07.2022Ryan
Do not ship anything from here if you want it to actually leave the store. Brought 2 speakers in to get shipped. They sat there for 2 days before the kid decided to ship them. Only 1 has now been missing for 9 days. Not sure how you lose a 90lbs speaker that cost over $1,400. Not to mention the one that did arrive Did not even get shipped from the store until the date it was suppose to arrive. Try to call the store to find out what's going on. Nobody ever answers the phone.
07.2022Ryan
Do not ship anything from here if you want it to actually leave the store. Brought 2 speakers in to get shipped. They sat there for 2 days before the kid decided to ship them. Only 1 has now been missing for 9 days. Not sure how you lose a 90lbs speaker that cost over $1,400. Not to mention the one that did arrive Did not even get shipped from the store until the date it was suppose to arrive. Try to call the store to find out what's going on. Nobody ever answers the phone.
07.2022JM
Something I shipped was returned to me without explanation. It also contained another customer's package inside of the box. On another trip to this store, the door was closed even though I came during business hours.
07.2022JM
Something I shipped was returned to me without explanation. It also contained another customer's package inside of the box. On another trip to this store, the door was closed even though I came during business hours.
07.2022Jared
Apparently doesn’t operate according to published hours. An employee unlocked the door 50 minutes after posted opening time, didn’t address the parking lot full of customers, and entered/locked door.
07.2022Jared
Apparently doesn’t operate according to published hours. An employee unlocked the door 50 minutes after posted opening time, didn’t address the parking lot full of customers, and entered/locked door.
07.2022Lori
Store opens at 8:00. At 8:43 no one was there. Three cars waiting in the parking lot.
07.2022Lori
Store opens at 8:00. At 8:43 no one was there. Three cars waiting in the parking lot.
07.2022Liz
Store hours say they open at 8. I went at 9:12 and the doors were locked and no one answered the phone when I called.
07.2022Liz
Store hours say they open at 8. I went at 9:12 and the doors were locked and no one answered the phone when I called.
07.2022Wobochacha
I came in with my son at 4:30 on 4/29/22 and the gentleman was alone dealing with a difficult customer but helped her handle her business. He chatted with me and explained that people called in and was extremely busy alone. He did the right thing and was calm as people began to poor in. This gentleman needs a raise. I don’t know him but clearly he’s a good employee that needs to be rewarded for his environment.
05.2022Wobochacha
I came in with my son at 4:30 on 4/29/22 and the gentleman was alone dealing with a difficult customer but helped her handle her business. He chatted with me and explained that people called in and was extremely busy alone. He did the right thing and was calm as people began to poor in. This gentleman needs a raise. I don’t know him but clearly he’s a good employee that needs to be rewarded for his environment.
05.2022Debbie
Package never was traceable even with routing number. Guy working when I went in had a friend sitting near the empty boxes with his feet up. I’ve called and emailed several times. No answer. Still don’t know where the package is. Will never use this place again.
04.2022Debbie
Package never was traceable even with routing number. Guy working when I went in had a friend sitting near the empty boxes with his feet up. I’ve called and emailed several times. No answer. Still don’t know where the package is. Will never use this place again.
04.2022C
Someone's package was brought to my address on accident so I thought I would be able to leave it with her to have the driver correct the error but she wouldn't take it so their customer could get his items delivered properly. She was rude when I was trying to do the right thing. Go to a different shipping service.
12.2021C
Someone's package was brought to my address on accident so I thought I would be able to leave it with her to have the driver correct the error but she wouldn't take it so their customer could get his items delivered properly. She was rude when I was trying to do the right thing. Go to a different shipping service.
12.2021