cell phone store
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AT&T Store in Arden (335 Airport Rd Suite 100, NC 28704)
About:
Retailer providing wireless plans & a range of phones, devices & accessories.
AT&T Store is located in Arden (North Carolina state) on the street of 335 Airport Rd Suite 100. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1828-348-1287. You can get more information from their website: https://www.att.com/stores/north-carolina/arden/122114?source=E-g2s10000000000X&wtExtndSource=stores. The coordinates that you can use in navigation applications to get to find AT&T Store quickly are 35.449422, -82.528830. Scroll down to find out opening hours, reviews and other important information about AT&T Store.
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Available amenities
Planning
- Quick visit
Accessibility
- Wheelchair-accessible car park
Service options
- Kerbside pickup
- In-store pickup
- In-store shopping
Unavailable amenities
Service options
- Delivery
Faith
Better have lots of time to spare if going there. The employee(s) were nice enough but there was not enough employees for as busy the store is. The hours of operation are not as posted. Plan to wait at least an hour & bring a book with you to read. The store closes at 7 PM and NOT 8 PM.
10.2022Kaylah
Decided to join ATT after being with Staight Talk for nearly a decade. Although there were some hiccups during the transfer, my experience with store associate Michael Brown was phenomenal! He went above & beyond to assist in any way he could. He’s honest, blunt, friendly and truly made the transition worth it. I hope he stays working with ATT for years to come so he can remain my direct point of contact for any needs! Thank you so much Michael!
09.2022kathy
We were given attention and good service. All questions answered patiently. Michael worked with us and was patient and informative - a shout out to him!
09.2022Jordan
Michael is stellar. Quick, efficient, doesn’t try and up sell you, honest, and personable. Honestly, this was the first pleasant experience I’ve ever had at a cell store.
07.2022Justin
This store is horrible. Went in to port to phones over from another carrier and Juliet does not know what she is doing what so ever. She locked both my phones up for 48 hours and I had to purchase another one just to have a phone. Then I went to cancel temporary phone number cause my phones and the phone numbers I wanted are working and now they can’t cancel that line out. I was in there for 4 hours with my newborn and wife sitting in the car. This lady does not need to work there and all this needs to resolved. It’s not my fault that you have a terrible store manager and no district manager sounds like AT&T is struggling
06.2022Mike
Michael was excellent , friendly and knowledgeable and allowed us to make the choices best for us. A great rep on behalf of ATT!
06.2022Mark
Actually only took a few minutes to get in and out. Maybe b/c no customers were there, for the same reason I was, to cancel service. But wait.. I was forced to go there to change my pin b/c their phone rep was beyond rude after I told her I wanted to cancel. After all that, spent another hour on the phone actually canceling directv and at&t. But the people at the store were fine, no problems.
04.2022Kris
There was a tremendous wait due to staffing issues. However, Anthony & Johnathan both were pleasant and took the time to great each customer as they entered the store and thanked them for their patience as they waited. While they were helping us they remained calm and engaged with us. We never felt as though they were trying to rush through the transaction to get to the next person. They were friendly, informative, and thorough. My son and I truly appreciated both young men and the incredible character they displaced working under the staffing shortage. Even though we had to wait quite a while, we left as soon customers to AT&T. I’m glad we took the time and am pleased with our first encounter.
01.2022bob
Normally, I hate cell phone stores. BUT!!! DYLAN!!! He's the man. He made our experience so easy and painless. I am difficult. He was patient and helpful. Dylan was knowledgeable and handled multiple customers effortlessly.. world class!!!
10.2021Aminata
Ryan was amazing I needed help switching over my phones from the old ones to the new ones and he was able to help me and help others so that they weren't waiting forever
10.2021