ice cream shop
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Baskin-Robbins in Durham (2608 Erwin Rd Suite 156, NC 27705)
About:
Colorful ice cream parlor chain known for its many flavors plus sorbet & yogurt.
Baskin-Robbins is located in Durham (North Carolina state) on the street of 2608 Erwin Rd Suite 156. If you want to ask about something we recommend contacting this place by phone. The Phone number is +19193090000. You can get more information from their website: https://locations.baskinrobbins.com/nc/durham/2608-erwin-rd?utm_source=google&utm_medium=organic&utm_campaign=Yext. The coordinates that you can use in navigation applications to get to find Baskin-Robbins quickly are 36.009205, -78.944552. Scroll down to find out opening hours, reviews and other important information about Baskin-Robbins.
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Show menuAvailable amenities
Payments
- Debit cards
Planning
- Quick visit
Offerings
- Coffee
Highlights
- amenities.highlights.serves_dessert_notable
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Delivery
- Drive-through
- In-store pickup
- In-store shopping
- Takeaway
- Dine-in
Brandan
Extremely rude staff. We weren’t even in the door 30 seconds and weren’t allowed to look at the icecream flavors we were told to go to the register and pay first. Half of the flavors were either almost empty or looked melted. Whole time we were seated they were complaining behind the counter to themselves.
04.2022Dakota
Horible service. I came at 850pm, granted i know its late but google said they close at 10. The door was locked and the worker inside said they close at 9. (They should still have the door open if its not 9 yet!) He said i could go to the drive through if i really wanted so i did. The light was out and they dont have ice cream flavors listed on the sign so i asked what they have, ive never been here before, and the worker just said "the regular kinds" i asked whats that, he said "you know the kinds that everyone has" how am i suposed to know what ever other place has?? It wouldnt be hard for him to list off 4 or 5 flavors... then after getting 2 seperate waffel cones and 2 flavors i paid and left only to bite into my cone and almost throw up because it tasted like it had sat out for 3 days. I ended up only eating half of my icecream and threw the entire cone away. What a waste of my time and money. I will NOT be going back to B&R, id rather go to DQ.
08.2021Jess
Worst service of any place I've ever been. Staff is very rude - gave us and customers behind us attitude - clearly don't want to be there! The employee asked what we wanted while having his back to us stating "you can go ahead and order, I'm listening" then proceeded to give us the wrong ice cream... ridiculous considering we only ordered 2 scoops of ice cream...
08.2021khadijah
Dont order a ice cream cake from this location. I purchased an ice cream cake from this location. Before, I even arrived home my cake fell apart. I never had this happened at any other competitor or Baskin Robbins. Disappointed with product and will never purchase there again. .
08.2021Jeremy
This place is horrible. The worker looked extremely lazy. I drove a good bit out of my way to get ice cream for my sick dad that is in the hospital. He wanted the wild sherbert and of course they didn't have it. He also wanted a banana split and they were out of bannannas. I will never return to this place in my life.
08.2021Cassie
Don’t bother. The drive thru light was off, but the store light said open, so we parked and tried to go in. The door was locked and when the man working saw us he waved us away, muttered drive thru, and walked away. We left. That’s what we get for trying to go to a chain instead if supporting local.
08.2021Courtney
I came at 7:30pm and asked for an ice latte and they told me no because they just cleaned the machine and it takes 40 minutes to clean. They close at 11pm I could understand if it was like 10:30 and they already cleaned it. Also the $7 large milkshake I received was extremely watery and well below the full line.
08.2020Lisa
Selection was limited prices are higher than the quality of the product, social distance in store is hard to do since service is slow. I would have used drive through but had to make purchase inside. I would recommend covering donuts in a manner that does not expose them to all air from every person coming in and out. It looks like there is alot of exposure. Customer service was fair not alot of energy.
08.2020Janice
I haven't been here in several years because I don't live close. My son brought me, because I love the chocolate almond ice cream. It is the best. I was very disappointed because they didn't have it out as a selection. I was told we have it but we can only serve you what is out. What happened to the advertised 31 flavors to choose from?
08.2019Matthew
The ice cream itself is delicious, but this place is in a difficult location that it shares with DD. Parking isn't worth dealing with unless coming to this complex for other reasons. Staff generally don't seem to care very much. They seem to always be out of something or something isn't working. I wouldn't call it dirty but wouldn't call it clean. Not all that many choices with ice cream flavors either. Outside of ice cream and related products tasting good, there really isn't anything positive I would say.
08.2018