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Enterprise Rent-A-Car in Cleveland (19601 Maplewood Ave, OH 44135)
About:
Enjoy clean, sanitized vehicles and a low-touch rental process with Enterprise Rent-A-Car in Cleveland. No matter when or where you want to start your next adventure, when you're ready, we're ready to fill your car rental needs at one of our 7,000+ locations in nearly 100 countries and territories.
Enterprise Rent-A-Car is located in Cleveland (Ohio state) on the street of 19601 Maplewood Ave. If you want to ask about something we recommend contacting this place by phone. The Phone number is +18335111749. You can get more information from their website: https://www.enterprise.com/en/car-rental/locations/us/oh/cleveland-hopkins-international-airport-396e.html?mcid=yext:245709. The coordinates that you can use in navigation applications to get to find Enterprise Rent-A-Car quickly are 41.423070, -81.837597. Scroll down to find out opening hours, reviews and other important information about Enterprise Rent-A-Car.
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Available amenities
Highlights
- Discounts for military
Accessibility
- Wheelchair-accessible entrance
From the business
- Identifies as women-owned
Unavailable amenities
Enterprise Rent-A-Car doesn't have any unavailable amenities.Categories
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RA
I’ve rented from Enterprise many times before and the service was always great. This location was disappointing, the car was not clean, would not honored my corporate discount. I understand mistakes happen the problem lies when there’s no effort to correct them. I wrote to customer service hoping to get my discount honored and still have not received an answer.
07.2022Nick
I rent cars weekly from this location. Megan and staff have been more than accommodating when my travel plans change last minute. Cars are always clean and fueled up. Check in is quick and effortless. Drop off is a breeze. We have a corporate account with them, but even if we didn’t I’d prefer to rent from this Enterprise every time! The shuttle service is always on time. I cannot speak highly enough of this location. Thank you all for your hard work!
07.2022Panju
Had signed up for executive, a few months ago.. Using now for the first time.. Had booked myself directly from National website and was totally hassle free, getting the car I wanted. Need to wait to see, how the rental return goes..! But, so far so good..!!
07.2022Brian
Quick service. Too bad it's a shuttle ride away from the airport, but all car rentals are. Pain to get there.
07.2022Mell
Booked a rental to meet my family in Tennessee tomorrow. Got a ride to the airport from strongsville to pick up rental vehicle. A rude rep who didn’t look interested in assisting me, let alone working period, asked me for a second form of ID, he said said I just booked (never happened before) asked for a card of payment, gave him my debit card (I’ve ALWAYS paid for enterprise with my debit card) since I didn’t have a return flight I couldn’t use my debit card and had to use a credit card. (Never heard before and never happened before, nor did they provide that information upon booking) HUGE inconvenience, and the rep literally acted uninterested in assisting further, got up from the counter and started talking to someone else while I was standing there. I’m a loyalty member with Enterprise and will be looking elsewhere. If u need enterprise: book through the Strongsville location! Much more pleasant people and the prices are MUCH cheaper. My rental was 150$ cheaper than the airport. And they are a few miles away from each other. A complete rip off.
07.2022Bill
Travel from the airport to the location was a joke at best. Taking an uber on my own dime would have been more convenient..
07.2022Michael
I have rented from this Enterprise at Cleveland Airport on numerous occasions and have had wonderful experiences, but this time the vehicle selection was subpar. I was planning a trip to Buffalo with some friends and we decided to get a minivan for the trip. I arrived and was greeted by friendly staff, but the 3 minivans available were beat up and dirty. The black Chrysler Pacifica - the front bumper had been noticeably damaged. I did not think the bumper would have survived the highway. 1 navy Chrysler Pacifica - the I ultimately chose. Had significant scratches to the passenger rear view mirror case. The passenger window had been covered in some sort of film and not cleaned off. It looked like the passenger had opened a can of pop that had been shaken. And Enterprise never cleaned it. The cloth interior in the back, at the tailgate was also coming apart from the body of the car. 1 gray Chrysler Pacifica - this car looked like it had been recently side swiped. I know people get careless with their rentals, but it was in no condition to rent out. Visible scratches all along the rear quarter panel.
06.2022Natalie
We were told we had to use the app and that the person at the desk was unable to do anything other than give us keys. We just wanted to change our drop off location but since it was past the rental time, we were unable to do so on the app. So we cancelled our reservation and went to budget where the line was shortest nb
06.2022Chelsea
They were wonderful. Easy pick up. I must say we had a horrible time returning the carat a different location though. When we picked up at the airport, it was 10 PM tonight so we couldn't see the condition of the car. When we went to drop it off there was apparently a bunch of dog hair and they accused us of having a dog and tried to charge us a cleaning fee for a vehicle we had less than 12 hours... We tried to explain to them that we did not fly with the dog, but they gave us a big hassle trying to return it anyways.
06.2022Dominique
Rented a car last weekend for my nephew's prom. Got it for a pretty good price since I booked way in advance. Only about $200 for two days for a mustang or anything similar. I stopped in two days earlier since this was my first time renting from Enterprise. I spoke with a young lady who told me they would have numerous options for me to pick from. When I got there on May 14th, Mike Angers helped me( he said he had been promoted). I asked to see all of my options for vehicles since this was prom I had no problem upgrading. In my opinion there were really no options for me to pick from. There was only 1 white mustang, and maybe 6 (what he called upgrades) these options were typical SUVs, jeeps and 1 newer 2021 car but my nephew is a big football player so I felt that option was entirely too small. I was definitely disappointed and Mike seemed to have an attitude of having better things to do. He seemed shocked that I got my reservation at such a low cost. Then said "well you know that's not the actual price with the hold" I told him I've rented cars before and money wasn't an issue. When I got to the mustang to actually take a look at it there were some issues I pointed out. He proceeded to say " well don't get it then" It's prom and I don't have many choices so I tried to call my nephew to get his opinion. Mike went back inside to help another customer whom by the time I walked in was frustrated because she had a debit card. When I was ready to check out he immediately asked me for my insurance company. I hesitantly told him. Then he asked how much was my deductible. I asked him why? He said to contact them if there are any issues. I asked why didn't he offer me the rental insurance especially being that there are already issues with the vehicle. He added the insurance and was trying to fly through the process when his tablet died. He was rushing so much I told him I also wanted to prepay the tank. He kept looking at me as if I wasn't able to afford all of this but was so patient with the lady who had a debit card. I won't blame every Enterprise for this one's bad taste they left me but I will not be returning to the Cleveland airport Enterprise.
07.2021