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Elliston Repair & Tire / Elliston Recovery in Fredericktown (9760 Mt Gilead Rd, OH 43019)
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Elliston Repair & Tire / Elliston Recovery is located in Fredericktown (Ohio state) on the street of 9760 Mt Gilead Rd. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1740-848-4015. You can get more information from their website: http://www.ellistonrepair.com/. The coordinates that you can use in navigation applications to get to find Elliston Repair & Tire / Elliston Recovery quickly are 40.476507, -82.565411. Scroll down to find out opening hours, reviews and other important information about Elliston Repair & Tire / Elliston Recovery.
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Available amenities
Planning
- Appointments recommended
Amenities
- Mechanic
Offerings
- Oil change
Accessibility
- Wheelchair-accessible car park
Unavailable amenities
Service options
- Delivery
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Zac
They got me in quick, got the parts ordered quick, and got my car repaired quick. I had no negative interactions with anyone. Nothing but great communication. Now, my problem is that I didn’t even make it home before my car threw another check engine light. I opened the hood and poked around a bit and they forgot to reconnect the air charge sensor and they forgot to reconnect the grounding wire. (Shown in picture). Aside from that, everything else about this business was satisfactory to me. I’ll be contacting them on Monday if the check engine light doesn’t go away. But I think I’ll be fine. Thank you!
09.2022Jeremy
I'm from Florida and we come a small town and southern hospitality. We came to shop to have some air put in a tire and the guys there were more than helpful. Taking time out of there frustrating day to hp with no charge. Yes I could have went to a store but I'd rather keep small business in busines. Sometimes the kindness will pay off. Thanks for your help
08.2022Desiree
They are professional, responsive and willing to try again. This is the second time the picked up the tow from Progressive. The first time they couldn't find the truck because I had the address wrong to start and Progressive didn't relay the corrected address. I appreciate that they tried again and contacted me for clarification because progressive didn't share the necessary details this time either.
07.2022Thomas
Dillon quickly arrived and swapped out two batteries for my F350. And he saw where my turbo intake was loose and tightened it down. It’s hard to find this type of professional service anywhere. Dillon is one of the best!
01.2022Betty
The AAA driver came to our rescue on I-71 where we were disabled with a flat tire. The service was quick and the driver was very polite. After the spare tire was on, we went to their garage where they repaired the tire quickly & efficiently!!!
11.2021Bryce
Had a flat tire and so happened to be right by. They were closed, but the owner saw me putting on my spare and offered for me to pull in the shop and fix it for me. Great guy and quick service that got me back on the road!
11.2021Haley
This is the first review that I have ever left on any establishment. I was driven to do this after receiving the absolute worst customer service of my life. I will leave a disclaimer that my first interaction was with a guy that I believe owns the place and he was professional and seemed decent which is why I left my car there even after it became the least convenient and most expensive option. My boss highly recommended this place to me after saying the owner (Aaron?) seems very intelligent. That may be true, but the receptionist is absolutely terrible. I was told that my tires would come in the next morning and be on by the afternoon and that they would call me and I could pay over the phone. They close at 5 so I arranged for a coworker to drop me off at 3:45. 3:00 rolls around and I have not received a call, so I call to ask for an estimate of when the work will be complete. The receptionist stammers and ends up telling me a wild story about the truck delivering my tires breaking down on the highway and nobody being able to fix the truck so they had to drive to this broken down truck to obtain my tires. (Seems a little unreasonable, but I buy it and commend their dedication). She assures me that the car will be done by the time they close (5pm). So at this point I have to forfeit my original ride to get the car. No problem, I have another coworker leaving work at 4:30. She waits around with me until 4:45 (still no call). So I call them. The receptionist answers again and keeps saying “he just walked in” when I ask if my car is done.... after going in circles with her I try to break it down very simply, “Okay I don’t know what that means, please just tell me if I am able to pick my car up tonight?” she says yes and hangs up. My coworker drives me from Mount Vernon to Fredericktown in roughly 15 minutes. I pull in at 5:05 and knock on the door, it is locked. I hear people inside so I wait for a bit then knock again. Nobody is coming so I call them. After several rings the receptionist answers, she is LIVID that I was not there prior to 5pm (even though she still had not called me at 4:45 and did not offer to have me pay over the phone and leave my key in the car as the man from the day before said would be no problem). I’m very confused at this point as to why I am being treated so poorly. She keeps saying she will see if somebody can come out to give me my car keys. I tell her I can literally hear people inside the garage. She hangs up them shows up at the door ~30 seconds later. She opens the door and doesn’t say a single word to me. I apologize for being late (even though it is 50000% not my fault). She becomes more and more aggressive throughout the interaction and I finally tell her that I’m becoming worried about the quality of the work done on my car based on the way she is treating me. This set her off. She starts yelling at me and interrupting me every time that I speak. She also said there is no way she could have processed my payment without having a physical card (even though the man yesterday said they do that all the time). I end up demanding my car key and running out the door as she continues to try and have some sort of cat fight with me. Worst $1,100 I ever spent. And the BMW dealership would have done it $200 cheaper than this. So much for supporting local businesses. I can’t speak to the work done on my car yet but even if they did a perfect job, it is not worth having to deal with someone so rude, disrespectful, and unprofessional. Nobody deserves to be treated that way
11.2020Courtney
I had the most amazing experience at Elliston Repair and I cant thank them enough for helping me. I was an hour and a half from home driving to Columbus for the Holiday weekend when there was a piece of metal from the bottom of my car scraping the ground. AAA told me to go to this location, so I did, and they were closed. However, I got extremely lucky bc I knocked on the door and someone came to help me and they did a good deed and on their day off they made my car drivable to make it to my destination. As a young woman that does not know a lot about cars and was far from home, they were so kind and genuinely amazing guys! So THANK YOU! This is an AMAZING place with AMAZING people!
11.2020Ms.
Contacted AAA @10:40p on 1/5/19, they contacted Terrys towing for my service call and informed me they would be out to service my truck by 11:30p. Contacted AAA again @11:44&12:34am(1/6/19) The AAA rep informed me that she had contacted Terrys towing and the driver reported to dispatch that the called had been serviced. (Which it hadn't) AAA rep spoke with her supervision and explained the situation, she then contacted Elliston repair and tire, he quoted a half hour window but called within 3 minutes of me disconnected from AAA to inform he was 10 minutes away. He was prompt, courteous and extremely understanding. I was passing through an undesirable neighborhood with 2 small children when my tire blew. He had my spare changed out and up and back on the road in less than 20 minutes. Amazing service, I appreciated him making my situation a priority when other companies are just looking to make a quick buck for no services rendered. I would recommend this company to anyone!
11.2019Dalton
Friendly, honest and professional. The first vehicle I took there they said they wouldn't do what I asked them to because it would most likely cause more problems than I already had. Not many places would do that. Service trucks are the best I've seen. I love the drop off system. I'd usually be sceptical about leaving my vehicle overnight somewhere but have done it twice and have not had a problem.
11.2018