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CVS in Rocky River (19950 Detroit Rd, OH 44116)
About:
Drugstore chain selling a variety of beauty & health products, plus some grocery & household items.
CVS is located in Rocky River (Ohio state) on the street of 19950 Detroit Rd. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1440-356-1999. You can get more information from their website: https://www.cvs.com/store-locator/rocky-river-oh-pharmacies/19950-detroit-rd-rocky-river-oh-44116/storeid=3697?WT.mc_id=LS_GOOGLE_FS_3697. The coordinates that you can use in navigation applications to get to find CVS quickly are 41.479995, -81.842441. Scroll down to find out opening hours, reviews and other important information about CVS.
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Available amenities
Payments
- Debit cards
- SNAP/EBT
Planning
- Quick visit
Offerings
- Passport photos
Accessibility
- Wheelchair-accessible lift
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- amenities.service_options.has_video_visits
- Delivery
- In-store pickup
- In-store shopping
Pinzie
Pharmacy and store are both awesome; I've been coming here for years. This is my favorite CVS. Not sure why so many 1 star reviews! Anna in the store is sweet, friendly , funny and always helpful and a joy to see. Joe in the store is also sweet, friendly and helpful.
07.2022Denise
DO NOT go to this pharmacy. We had all of our prescriptions transferred from Giant Eagle because CVS was closer. What a huge regret!! After dealing with cvs, we transferred everything back to giant eagle. The staff at cvs is very rude and unprofessional. My husband was prescribed diabetic needles and it took almost a month for them to get them in. After repeatedly being told they'd be in After 5 the next day. They never filled anything on time and if they didn't have a medication it was " oh, it's coming from the warehouse and it will be here in 3 days after 5" and it never was. When picking up medications we were told " we can't find it, you'll have to come back." There are so many horrible scenarios that I could write a book for this review. They ask if you'd like auto refill and we said yes. But, they said it wasn't their responsibility to contact the dr for more refills even though when initially asked they said that was part of their responsibility when signing up for auto refill. This is the absolute worst pharmacy that we've ever dealt with. I'm not sure if they are all like this but the rocky River location is. Rude, unpleasant and the worst service we've ever encountered. We used there services for just a few months and that was way too long. Our first encounter with this pharmacy was awful and I should've known then it'd continue to get worse. If you're considering going to the rocky River location.. DON'T!!!! You will regret it. I didn't even want to give them 1 star review!!!
05.2022Larry
The pharmacist Kelly is extremely rude . I have never met someone so unprofessional like her! Everytime I ask a question for my prescriptions she snaps at me and does not want to help. When I ask consultation questions on the phone she is very short and does not want to answer my question. This lady should NOT be working for the public or any healthcare setting. CVS needs to get rid of her. I’m transferring out this store. This is ridiculous that CVS hires people like this. Very unsympathetic and lousy.
03.2022HoneyAndVanillaTea
I have come to this pharmacy many times the last few months and the pharmacist named Kelly is very rude and unprofessional to not only her customers but her staff as well. She has an attitude towards customers who ask her a question or for any help. The other pharmacist named Sarah is really helpful and kind. CVS should do better to not only the customers but the staff working hard every day.
03.2022Denise
They say they are open at 900 on Sunday. Even when you call. Doors are not open at 9 the sign says 10AM fix the site and change the time on the recording as well.
03.2022Jacki
Friendly, helpful, and efficient staff. I’ve been here a few times over the years and it’s always been good, but everyone from the pharmacy to the cashier went above and beyond. I had my booster done there and they took me 15min early, and had already looked up my insurance to ensure the flu shot was also covered- which it wasn’t. The nurse that administered my booster was so nice and gentle and I appreciated the privacy booth. I also found a couple unexpected toys and stationery items. The cashier was also super friendly. I left there feeling better than I did when I entered- even post shot!
02.2022Kelley
The pharmacy closed at 8 PM tonight. I arrived at eight on the nose and explained that I have been working late but really needed to pick up the prescription due to certain medical issues. I was interrupted and emphatically told “no, we are closed and I don’t have a cashier.” Even though the rest of the store was open. I asked again, politely, if an exception can be made for the pharmacy to stay open until 8:02 so that my prescription which was already filled could be paid for and picked up. The response was once again an emphatic “no.” This is unacceptable. I understand that I did not get there before 8 PM but there was no reason that she could not let me pick up my prescription. This particular pharmacist lacks flexibility and basic customer service skills. Do not recommend.
10.2021Nikki
Seriously the best customer service. I have been pretty busy lately and haven't had much time to shop in store so I have had to look online and then call and ask them if they can hunt down a product for me and set it aside for me because I know they probably only hold a few at a time. They are always so helpful and accommodating. Definitely my favorite CVS in the area.
10.2020Amy
I only use this pharmacy because it's right near my job. Otherwise, I'd probably take my prescriptions elsewhere. Refills are never easy, and if they can't completely fill your prescription, they try and get your doctor to write a whole new prescription, which is a days long ordeal, rather than just asking you if you mind being shorted. I unfortunately have to come here frequently because I'm pregnant and on medication for horrible nausea. Can't wait to not need to come here for months!!
10.2020JJ
Solid, straight-forward CVS location. I've been in here a few times. They have more than enough parking and are conveniently located off of Detroit Rd in the heart of Rocky River. Detroit has become a more and more congested roadway, especially with the addition of Whole Foods to the area. Luckily, this CVS is on the other side of the road and doesn't get as busy. Recommended.
10.2016