cell phone store
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T-Mobile in Willoughby (36099 Euclid Ave #3, OH 44094)
About:
Wireless provider offering cell phones, data plans, Internet devices & accessories.
T-Mobile is located in Willoughby (Ohio state) on the street of 36099 Euclid Ave #3. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1440-942-2303. You can get more information from their website: https://www.t-mobile.com/stores/bd/t-mobile-willoughby-oh-44094-2089?utm_source=google&utm_medium=lastmile&utm_campaign=2089. The coordinates that you can use in navigation applications to get to find T-Mobile quickly are 41.627236, -81.431560. Scroll down to find out opening hours, reviews and other important information about T-Mobile.
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Available amenities
Crowd
- LGBTQ+ friendly
- Transgender safe space
Payments
- Debit cards
Planning
- Quick visit
Accessibility
- Wheelchair-accessible entrance
Service options
- In-store shopping
Unavailable amenities
Service options
- Delivery
Mia
Manager said I’m banned from the store because one of the employees got in trouble because they didn’t have access to my account…? 😂 so guess I’ll never get a phone upgrade…
10.2022Chanell
It was great 👍 👌 Oliver and his coworkers really did a great job in figuring this out. Very satisfied
07.2022Laura
Visited store early evening on February 21 and very pleased. I switched from a Galaxy to an IPhone 13 and both gentlemen very helpful. I didn’t lose any of my pictures which was extremely important to me. These employees go above and beyond for the customers.
03.2022Shawn
Come see the new staff. They will help you out. They did for me and my family. We were sprint but now team tmobile.
02.2022n
Went in to upgrade my phone and asked what the cost was, how low it was should have been a red flag, but nonetheless, the employee that upgraded my phone didn't mention to me at all that I was being put on a 24 month payment installment plan, or ask me for a down payment on the phone, or that I was about be paying full price for it. Even though I am now looking back at my receipt and seeing this after my bill came in, I must say that the T-Mobile staff should notify customers of all charges or at the very least ASK THE CUSTOMER WHAT FINANCE PLAN THEY WANT TO GO WITH BEFORE RINGING THEM OUT AND SENDING THEM ON THEIR WAY! Ridiculous.
12.2021Hacksaw
First let me start off by saying I absolutely HATE going to phone stores. I've had to visit the Willoughby t mobile store twice in two weeks and both times it was actually quite the opposite of what I'm used to. Today I had to get a new phone and Christopher was awesome. Probably will be the only phone store I ever go to from now on. Both times I went they were helpful,explained everything so there was no surprises, and I was able to get in and out in no time at all.
11.2020Tim
We didn't get the phone to work, but Oliver's willingness to help throughout the 2 hours I was here deserves this employee and store a 5 star review! Thanks Oliver!
11.2020Alex
I shouldn't have to contact support to fix issues post visit. My bill was larger than expected after visiting, with an extra 30 dollars tacked on for hotspot services on multiple lines, which was seen in my account history as having being activated by a store rep, I did not ask for this addon. The store reps were nice and helpful, but also overloaded.
11.2019John
They were fantastic. Super friendly an polite the entire time. Even though we could not get he resolution we wanted ( not the fault of the people in the store at) they were professional the entire time. Thank you guys!
11.2018Haley
Went here to switch from virgin to t-mobile and the guys who helped set up my phone and new number were incredibly nice and friendly. If you live in the area and need to find a good t-mobile store to go to, I would recommend you go to this one.
11.2014