cell phone store
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Verizon Authorized Retailer - Victra in Willowick (30430 Lakeshore Blvd, OH 44095)
About:
Victra is the largest Verizon Authorized Retailer. We strive to create the best possible experience for our guests. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Verizon Authorized Retailer - Victra is located in Willowick (Ohio state) on the street of 30430 Lakeshore Blvd. If you want to ask about something we recommend contacting this place by phone. The Phone number is +14402877386. You can get more information from their website: https://victra.com/stores/oh-willowick?y_source=1_MjcyNzQ2OS03MTUtbG9jYXRpb24ud2Vic2l0ZQ==. The coordinates that you can use in navigation applications to get to find Verizon Authorized Retailer - Victra quickly are 41.637263, -81.474304. Scroll down to find out opening hours, reviews and other important information about Verizon Authorized Retailer - Victra.
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Available amenities
Crowd
- LGBTQ+ friendly
Payments
- Debit cards
- NFC mobile payments
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Kerbside pickup
- In-store pickup
- In-store shopping
Unavailable amenities
Service options
- Delivery
Categories
Tags
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Joshua
Frankie the manager was very patient and polite. Also very knowledgeable and helpful. Made my entire experience
08.2022Christine
Brandon was extremely helpful and a pleasant person. I’ve always had great experiences at the Willowick store and would rather work with them than buying online!
08.2022Borris
These guys wasted my time when I specifically asked they don't, it's a private store, they just try to sign you up with anything possible to own the contract on the account. I reccomend going to a corporate store that actually helps theres one in mentor.
08.2022Jesse
Had a great experience in the store transferring one line over and adding new phone to the account. Frank was extremely helpful and fast getting my wife and I everything we needed and out the door with a smile. Very happy with our visit.
07.2022Dawn
First purchase at this store of a new phone and accessories. Brandon was very knowledgeable and patient throughout the process as we needed to transfer a business line to a personal phone that I was purchasing. There was some complexity around the transfer and transaction but Brandon knew exactly what needed to be done and in what order to make it happen. There was no pressure to buy a more expensive phone than I wanted, or accessories that I didn’t need. Brandon also found a trade-in discount I would be eligible for. It’s been two weeks and I’m very happy with the purchase. Frank was also in the store that day - I watched both of them interact with a half dozen customers while I was there. Everyone who walked in the door was greeted in a welcoming manner, and Brandon and Frank helped everyone who stopped in, even though most weren’t there to buy something - they just needed help with their phone.
06.2022Nobody
The Verizon at the Willowick ohio location the salesman there was the best I don’t know his name wish I did The white boy (slim one) is awesome make him a manager please
06.2022Blooregard
Went in there april of 2021 in hopes of purchasing a new phone, I was offered a trade-in, and ontop of that I choose to pay the remainder of 1000 dollars so I would not be in debt to no man I later found out that the 1000 dollars I paid in cash, was not added to the transaction, and was clearly pocketed by the person whom was helping me at the time. I warn anyone contemplating to come to this location to NOT, least you want to be scammed
02.2022Ashley
After going to a corporate store and being frustrated, I decided I would try the Willowick retail store. Frank was my sales associate and was WONDERFUL. He answered all of my questions and helped me choose a new iPhone. He was not pushy when it came to me saying "no" about buying extra accessories etc. We also had great professional conversations during the time it took for my iPhone to boot up and transfer my information from old device to my new device. Although I was excited about my new phone, but I was more happy with the sales associate I had (Frank). I would 100% recommend seeing Frank at this store.
09.2021Mary
Most helpful and knowledgeable service I’ve ever experienced for a phone company . Frank was very pleasurable and took the time to answer my questions and gave me some tutorials on using IPhone. Being my first experience with this phone Frank relieved my frustration on its usage. I can’t thank him enough for his understanding. I would recommend this business to anyone seeking help with their phone devices.
09.2021Lorletha
I had the best experience during my Verizon visit. It wasn’t just because I received awesome promotion on the iPhone 12 Pro with business account rep Jesse but Frank at Lakeshore Willowick immediately and quickly knew how to smooth out miscommunication through his calmness and professional interaction with me. My hour visit seemed like a 25 min visit. Overall the customer service was amazing!
09.2021