fast food restaurant
Closed Now
McDonald's in Oklahoma City (9001 S Pennsylvania Ave, OK 73159)
About:
Classic, long-running fast-food chain known for its burgers & fries.
McDonald's is located in Oklahoma City (Oklahoma state) on the street of 9001 S Pennsylvania Ave. If you want to ask about something we recommend contacting this place by phone. The Phone number is +14056917666. You can get more information from their website: https://www.mcdonalds.com/us/en-us/location/OK/OKLAHOMA-CITY/9001-S-PENNSYLVANIA/10774.html?cid=RF:YXT:GMB::Clicks. The coordinates that you can use in navigation applications to get to find McDonald's quickly are 35.376681, -97.548399. Scroll down to find out opening hours, reviews and other important information about McDonald's.
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Show menuAvailable amenities
Crowd
- Groups
Payments
- NFC mobile payments
Amenities
- Good for kids
- High chairs
- Toilets
Offerings
- Coffee
- Kids' menu
- Late-night food
- Quick bite
- amenities.offerings.has_salad_bar
Atmosphere
- Casual
Highlights
- Fast service
- Great coffee
- amenities.highlights.has_area_play
Popular for
- Breakfast
- Lunch
- Dinner
- Solo dining
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
- Wheelchair-accessible toilet
- Wheelchair-accessible seating
Dining options
- Breakfast
- Lunch
- Dinner
- amenities.dining_options.has_counter_service
- Dessert
Service options
- Kerbside pickup
- No-contact delivery
- Delivery
- Drive-through
- Takeaway
- Dine-in
michael
I went up there to get the "all day breakfast bundle"and they put in parentheses (until 2) for $2.50 and but apparently they don't know how to tell the time I went up at 11:22 am and they say they stopped serving breakfast then I asked again because it says right there and then she acted like I was wasting her time she sighed loud. Never going to that McDonald's again I didn't want my food to be touched by her greasy fat hands either lol.
08.2022michael
I went up there to get the "all day breakfast bundle"and they put in parentheses (until 2) for $2.50 and but apparently they don't know how to tell the time I went up at 11:22 am and they say they stopped serving breakfast then I asked again because it says right there and then she acted like I was wasting her time she sighed loud. Never going to that McDonald's again I didn't want my food to be touched by her greasy fat hands either lol.
08.2022michael
I went up there to get the "all day breakfast bundle"and they put in parentheses (until 2) for $2.50 and but apparently they don't know how to tell the time I went up at 11:22 am and they say they stopped serving breakfast then I asked again because it says right there and then she acted like I was wasting her time she sighed loud. Never going to that McDonald's again I didn't want my food to be touched by her greasy fat hands either lol.
08.2022michael
I went up there to get the "all day breakfast bundle"and they put in parentheses (until 2) for $2.50 and but apparently they don't know how to tell the time I went up at 11:22 am and they say they stopped serving breakfast then I asked again because it says right there and then she acted like I was wasting her time she sighed loud. Never going to that McDonald's again I didn't want my food to be touched by her greasy fat hands either lol.
08.2022michael
I went up there to get the "all day breakfast bundle"and they put in parentheses (until 2) for $2.50 and but apparently they don't know how to tell the time I went up at 11:22 am and they say they stopped serving breakfast then I asked again because it says right there and then she acted like I was wasting her time she sighed loud. Never going to that McDonald's again I didn't want my food to be touched by her greasy fat hands either lol.
08.2022Lisa
Have had issues with this location in the past but nothing as bad as tonight. Was rushed thru ordering and ended up having to start over because they were in a hurry and wouldn't listen. When paying we received too much change. We were asked to pull up and when we finally got our food we had received extra food we did not order. Went inside the restaurant to fix the food and change issue. Got home and began to eat then realized my Double Quarter Pounder was severely undercooked. Tried calling the restaurant 4 times and they would not answer the phone. I am legitimately worried about getting food poisoning from this. My husband went back to the restaurant to let management know about the situation and to get me a new burger. The female manager(didn't get a name)gave him attitude about it and acted like it being undercooked was no big deal. They had to remake it several times because when he checked it was still coming out pink. They ended up giving us a card for a free sandwich but honestly I don't see the point in that because we will never be back to this location. I am beyond disgusted.
08.2022Toolee
07/10/2022 Update: I usually give McDonald's 5 star, but this visit was an absolute horrendous experience. I did a curbside pickup, and waited in car for 30 minutes for a $10 order. I had to go inside to see what was up. After going inside and talking to one of the staff, they finally started on my order. I ended up waiting inside for 5 minutes before my order was ready. If it was too hot or not enough staff to do curbside pickup, they should not have that option available. I do not mind going inside to pick up my food. I do mind waiting for 30+ minutes to pick up a small order. I hope they fix this place up. I always enjoyed coming here, but the staff and experience here has really gone downhill.
08.2022Lisa
Have had issues with this location in the past but nothing as bad as tonight. Was rushed thru ordering and ended up having to start over because they were in a hurry and wouldn't listen. When paying we received too much change. We were asked to pull up and when we finally got our food we had received extra food we did not order. Went inside the restaurant to fix the food and change issue. Got home and began to eat then realized my Double Quarter Pounder was severely undercooked. Tried calling the restaurant 4 times and they would not answer the phone. I am legitimately worried about getting food poisoning from this. My husband went back to the restaurant to let management know about the situation and to get me a new burger. The female manager(didn't get a name)gave him attitude about it and acted like it being undercooked was no big deal. They had to remake it several times because when he checked it was still coming out pink. They ended up giving us a card for a free sandwich but honestly I don't see the point in that because we will never be back to this location. I am beyond disgusted.
08.2022Teighlor
This was the ABSOLUTE worst McDonald's I have ever visited. We ordered a chicken sandwich, 10 nuggets, a happy meal and a med fry. It took over 20 minutes and us asking multiple times what was going on. Multiple staff were walking around the back on their phones. A customer in front of us ordered only fries, the employee dropped them on the ground and when the customer asked them to remake them he just went out of sight of said customer and pretended to remake them. I don't know what is going on with them at this location but they need to get it together.
08.2022Toolee
07/10/2022 Update: I usually give McDonald's 5 star, but this visit was an absolute horrendous experience. I did a curbside pickup, and waited in car for 30 minutes for a $10 order. I had to go inside to see what was up. After going inside and talking to one of the staff, they finally started on my order. I ended up waiting inside for 5 minutes before my order was ready. If it was too hot or not enough staff to do curbside pickup, they should not have that option available. I do not mind going inside to pick up my food. I do mind waiting for 30+ minutes to pick up a small order. I hope they fix this place up. I always enjoyed coming here, but the staff and experience here has really gone downhill.
08.2022Gary
Absolutely horrible. There is no care taken in preparing the burgers. Lunch one day and dinner two days later and not once did it look like anybody cared about my meal when they put it together. I could have placed the ingredients better on the bun from across the room. They threw them in the bag. There was ketchup all over the outside of everything and they don't even care about the job that they do. It's pathetic when people like this are expecting to make a higher minimum wage when they show why they're only worth $2 an hour
08.2022Teighlor
This was the ABSOLUTE worst McDonald's I have ever visited. We ordered a chicken sandwich, 10 nuggets, a happy meal and a med fry. It took over 20 minutes and us asking multiple times what was going on. Multiple staff were walking around the back on their phones. A customer in front of us ordered only fries, the employee dropped them on the ground and when the customer asked them to remake them he just went out of sight of said customer and pretended to remake them. I don't know what is going on with them at this location but they need to get it together.
08.2022Lisa
Have had issues with this location in the past but nothing as bad as tonight. Was rushed thru ordering and ended up having to start over because they were in a hurry and wouldn't listen. When paying we received too much change. We were asked to pull up and when we finally got our food we had received extra food we did not order. Went inside the restaurant to fix the food and change issue. Got home and began to eat then realized my Double Quarter Pounder was severely undercooked. Tried calling the restaurant 4 times and they would not answer the phone. I am legitimately worried about getting food poisoning from this. My husband went back to the restaurant to let management know about the situation and to get me a new burger. The female manager(didn't get a name)gave him attitude about it and acted like it being undercooked was no big deal. They had to remake it several times because when he checked it was still coming out pink. They ended up giving us a card for a free sandwich but honestly I don't see the point in that because we will never be back to this location. I am beyond disgusted.
08.2022Gary
Absolutely horrible. There is no care taken in preparing the burgers. Lunch one day and dinner two days later and not once did it look like anybody cared about my meal when they put it together. I could have placed the ingredients better on the bun from across the room. They threw them in the bag. There was ketchup all over the outside of everything and they don't even care about the job that they do. It's pathetic when people like this are expecting to make a higher minimum wage when they show why they're only worth $2 an hour
08.2022Toolee
07/10/2022 Update: I usually give McDonald's 5 star, but this visit was an absolute horrendous experience. I did a curbside pickup, and waited in car for 30 minutes for a $10 order. I had to go inside to see what was up. After going inside and talking to one of the staff, they finally started on my order. I ended up waiting inside for 5 minutes before my order was ready. If it was too hot or not enough staff to do curbside pickup, they should not have that option available. I do not mind going inside to pick up my food. I do mind waiting for 30+ minutes to pick up a small order. I hope they fix this place up. I always enjoyed coming here, but the staff and experience here has really gone downhill.
08.2022Lisa
Have had issues with this location in the past but nothing as bad as tonight. Was rushed thru ordering and ended up having to start over because they were in a hurry and wouldn't listen. When paying we received too much change. We were asked to pull up and when we finally got our food we had received extra food we did not order. Went inside the restaurant to fix the food and change issue. Got home and began to eat then realized my Double Quarter Pounder was severely undercooked. Tried calling the restaurant 4 times and they would not answer the phone. I am legitimately worried about getting food poisoning from this. My husband went back to the restaurant to let management know about the situation and to get me a new burger. The female manager(didn't get a name)gave him attitude about it and acted like it being undercooked was no big deal. They had to remake it several times because when he checked it was still coming out pink. They ended up giving us a card for a free sandwich but honestly I don't see the point in that because we will never be back to this location. I am beyond disgusted.
08.2022Heather
Out of all of the southside mcdonalds this one seems to get the cutomers out the quickest. The restrooms aren't very cleanly and they don't sanitize the lobby enough. Good interactions with the employees.
08.2022Lisa
Have had issues with this location in the past but nothing as bad as tonight. Was rushed thru ordering and ended up having to start over because they were in a hurry and wouldn't listen. When paying we received too much change. We were asked to pull up and when we finally got our food we had received extra food we did not order. Went inside the restaurant to fix the food and change issue. Got home and began to eat then realized my Double Quarter Pounder was severely undercooked. Tried calling the restaurant 4 times and they would not answer the phone. I am legitimately worried about getting food poisoning from this. My husband went back to the restaurant to let management know about the situation and to get me a new burger. The female manager(didn't get a name)gave him attitude about it and acted like it being undercooked was no big deal. They had to remake it several times because when he checked it was still coming out pink. They ended up giving us a card for a free sandwich but honestly I don't see the point in that because we will never be back to this location. I am beyond disgusted.
08.2022Toolee
07/10/2022 Update: I usually give McDonald's 5 star, but this visit was an absolute horrendous experience. I did a curbside pickup, and waited in car for 30 minutes for a $10 order. I had to go inside to see what was up. After going inside and talking to one of the staff, they finally started on my order. I ended up waiting inside for 5 minutes before my order was ready. If it was too hot or not enough staff to do curbside pickup, they should not have that option available. I do not mind going inside to pick up my food. I do mind waiting for 30+ minutes to pick up a small order. I hope they fix this place up. I always enjoyed coming here, but the staff and experience here has really gone downhill.
08.2022Teighlor
This was the ABSOLUTE worst McDonald's I have ever visited. We ordered a chicken sandwich, 10 nuggets, a happy meal and a med fry. It took over 20 minutes and us asking multiple times what was going on. Multiple staff were walking around the back on their phones. A customer in front of us ordered only fries, the employee dropped them on the ground and when the customer asked them to remake them he just went out of sight of said customer and pretended to remake them. I don't know what is going on with them at this location but they need to get it together.
08.2022Toolee
07/10/2022 Update: I usually give McDonald's 5 star, but this visit was an absolute horrendous experience. I did a curbside pickup, and waited in car for 30 minutes for a $10 order. I had to go inside to see what was up. After going inside and talking to one of the staff, they finally started on my order. I ended up waiting inside for 5 minutes before my order was ready. If it was too hot or not enough staff to do curbside pickup, they should not have that option available. I do not mind going inside to pick up my food. I do mind waiting for 30+ minutes to pick up a small order. I hope they fix this place up. I always enjoyed coming here, but the staff and experience here has really gone downhill.
08.2022Gary
Absolutely horrible. There is no care taken in preparing the burgers. Lunch one day and dinner two days later and not once did it look like anybody cared about my meal when they put it together. I could have placed the ingredients better on the bun from across the room. They threw them in the bag. There was ketchup all over the outside of everything and they don't even care about the job that they do. It's pathetic when people like this are expecting to make a higher minimum wage when they show why they're only worth $2 an hour
08.2022Teighlor
This was the ABSOLUTE worst McDonald's I have ever visited. We ordered a chicken sandwich, 10 nuggets, a happy meal and a med fry. It took over 20 minutes and us asking multiple times what was going on. Multiple staff were walking around the back on their phones. A customer in front of us ordered only fries, the employee dropped them on the ground and when the customer asked them to remake them he just went out of sight of said customer and pretended to remake them. I don't know what is going on with them at this location but they need to get it together.
08.2022Heather
Out of all of the southside mcdonalds this one seems to get the cutomers out the quickest. The restrooms aren't very cleanly and they don't sanitize the lobby enough. Good interactions with the employees.
08.2022Teighlor
This was the ABSOLUTE worst McDonald's I have ever visited. We ordered a chicken sandwich, 10 nuggets, a happy meal and a med fry. It took over 20 minutes and us asking multiple times what was going on. Multiple staff were walking around the back on their phones. A customer in front of us ordered only fries, the employee dropped them on the ground and when the customer asked them to remake them he just went out of sight of said customer and pretended to remake them. I don't know what is going on with them at this location but they need to get it together.
08.2022Gary
Absolutely horrible. There is no care taken in preparing the burgers. Lunch one day and dinner two days later and not once did it look like anybody cared about my meal when they put it together. I could have placed the ingredients better on the bun from across the room. They threw them in the bag. There was ketchup all over the outside of everything and they don't even care about the job that they do. It's pathetic when people like this are expecting to make a higher minimum wage when they show why they're only worth $2 an hour
08.2022Gary
Absolutely horrible. There is no care taken in preparing the burgers. Lunch one day and dinner two days later and not once did it look like anybody cared about my meal when they put it together. I could have placed the ingredients better on the bun from across the room. They threw them in the bag. There was ketchup all over the outside of everything and they don't even care about the job that they do. It's pathetic when people like this are expecting to make a higher minimum wage when they show why they're only worth $2 an hour
08.2022Heather
Out of all of the southside mcdonalds this one seems to get the cutomers out the quickest. The restrooms aren't very cleanly and they don't sanitize the lobby enough. Good interactions with the employees.
08.2022Heather
Out of all of the southside mcdonalds this one seems to get the cutomers out the quickest. The restrooms aren't very cleanly and they don't sanitize the lobby enough. Good interactions with the employees.
08.2022Heather
Out of all of the southside mcdonalds this one seems to get the cutomers out the quickest. The restrooms aren't very cleanly and they don't sanitize the lobby enough. Good interactions with the employees.
08.2022Steven
This the worst McDonald's I've ever been to. Today, I ordered at 8:07 with two cars in front of me. I paid at the window and was told to park. My order was small--3 sandwiches and 2 fries. I didn't receive my food for 20 minutes. At least a dozen cars behind me got theirs first. When I finally got my food, both my fries were halfway full. I took the order inside to ask for them to be topped off. The employee literally just rolled his eyes at me and ignored me. I waited five more minutes and a manager finally fixed it. I will go out of my way to go to a different McDonald's from now on. Do NOT go here.
07.2022Kory
The manager here is a nightmare, refuses only certain customers service (hide the pride flags) often and lies about food and staff shortages. It's no surprise this place has been shot up considering the attitude of the staff which considering the pay won't be improving anytime soon. If you order food always expect a few items missing and others cold for no reason, and no they won't replace what's missing even if you paid and have the receipt.
07.2022Steven
This the worst McDonald's I've ever been to. Today, I ordered at 8:07 with two cars in front of me. I paid at the window and was told to park. My order was small--3 sandwiches and 2 fries. I didn't receive my food for 20 minutes. At least a dozen cars behind me got theirs first. When I finally got my food, both my fries were halfway full. I took the order inside to ask for them to be topped off. The employee literally just rolled his eyes at me and ignored me. I waited five more minutes and a manager finally fixed it. I will go out of my way to go to a different McDonald's from now on. Do NOT go here.
07.2022Kory
The manager here is a nightmare, refuses only certain customers service (hide the pride flags) often and lies about food and staff shortages. It's no surprise this place has been shot up considering the attitude of the staff which considering the pay won't be improving anytime soon. If you order food always expect a few items missing and others cold for no reason, and no they won't replace what's missing even if you paid and have the receipt.
07.2022Steven
This the worst McDonald's I've ever been to. Today, I ordered at 8:07 with two cars in front of me. I paid at the window and was told to park. My order was small--3 sandwiches and 2 fries. I didn't receive my food for 20 minutes. At least a dozen cars behind me got theirs first. When I finally got my food, both my fries were halfway full. I took the order inside to ask for them to be topped off. The employee literally just rolled his eyes at me and ignored me. I waited five more minutes and a manager finally fixed it. I will go out of my way to go to a different McDonald's from now on. Do NOT go here.
07.2022Kory
The manager here is a nightmare, refuses only certain customers service (hide the pride flags) often and lies about food and staff shortages. It's no surprise this place has been shot up considering the attitude of the staff which considering the pay won't be improving anytime soon. If you order food always expect a few items missing and others cold for no reason, and no they won't replace what's missing even if you paid and have the receipt.
07.2022Steven
This the worst McDonald's I've ever been to. Today, I ordered at 8:07 with two cars in front of me. I paid at the window and was told to park. My order was small--3 sandwiches and 2 fries. I didn't receive my food for 20 minutes. At least a dozen cars behind me got theirs first. When I finally got my food, both my fries were halfway full. I took the order inside to ask for them to be topped off. The employee literally just rolled his eyes at me and ignored me. I waited five more minutes and a manager finally fixed it. I will go out of my way to go to a different McDonald's from now on. Do NOT go here.
07.2022Steven
This the worst McDonald's I've ever been to. Today, I ordered at 8:07 with two cars in front of me. I paid at the window and was told to park. My order was small--3 sandwiches and 2 fries. I didn't receive my food for 20 minutes. At least a dozen cars behind me got theirs first. When I finally got my food, both my fries were halfway full. I took the order inside to ask for them to be topped off. The employee literally just rolled his eyes at me and ignored me. I waited five more minutes and a manager finally fixed it. I will go out of my way to go to a different McDonald's from now on. Do NOT go here.
07.2022Kory
The manager here is a nightmare, refuses only certain customers service (hide the pride flags) often and lies about food and staff shortages. It's no surprise this place has been shot up considering the attitude of the staff which considering the pay won't be improving anytime soon. If you order food always expect a few items missing and others cold for no reason, and no they won't replace what's missing even if you paid and have the receipt.
07.2022Kory
The manager here is a nightmare, refuses only certain customers service (hide the pride flags) often and lies about food and staff shortages. It's no surprise this place has been shot up considering the attitude of the staff which considering the pay won't be improving anytime soon. If you order food always expect a few items missing and others cold for no reason, and no they won't replace what's missing even if you paid and have the receipt.
07.2022Roberto
This has got to be the sorriest McDonald's I've ever visited. They had us waiting in line for over 20 minutes & I say us because both lines were large. Only to tell us 20 minutes later that they are closed. While I understand the normal hour to close is 11pm, not very many McDonald's close! So there should be a better way to let people know you are closed. It is infuriating to wait in line over 20 minutes only to be told its closed. Absolutely ridiculous, people be advised of this nasty practice.
05.2022Roberto
This has got to be the sorriest McDonald's I've ever visited. They had us waiting in line for over 20 minutes & I say us because both lines were large. Only to tell us 20 minutes later that they are closed. While I understand the normal hour to close is 11pm, not very many McDonald's close! So there should be a better way to let people know you are closed. It is infuriating to wait in line over 20 minutes only to be told its closed. Absolutely ridiculous, people be advised of this nasty practice.
05.2022Roberto
This has got to be the sorriest McDonald's I've ever visited. They had us waiting in line for over 20 minutes & I say us because both lines were large. Only to tell us 20 minutes later that they are closed. While I understand the normal hour to close is 11pm, not very many McDonald's close! So there should be a better way to let people know you are closed. It is infuriating to wait in line over 20 minutes only to be told its closed. Absolutely ridiculous, people be advised of this nasty practice.
05.2022Roberto
This has got to be the sorriest McDonald's I've ever visited. They had us waiting in line for over 20 minutes & I say us because both lines were large. Only to tell us 20 minutes later that they are closed. While I understand the normal hour to close is 11pm, not very many McDonald's close! So there should be a better way to let people know you are closed. It is infuriating to wait in line over 20 minutes only to be told its closed. Absolutely ridiculous, people be advised of this nasty practice.
05.2022Roberto
This has got to be the sorriest McDonald's I've ever visited. They had us waiting in line for over 20 minutes & I say us because both lines were large. Only to tell us 20 minutes later that they are closed. While I understand the normal hour to close is 11pm, not very many McDonald's close! So there should be a better way to let people know you are closed. It is infuriating to wait in line over 20 minutes only to be told its closed. Absolutely ridiculous, people be advised of this nasty practice.
05.2022Cathryn
This place is absolutely terrible with customer service. The orange hi C here is actually fanta orange. I asked for no pickles on my mc doubles. I actually didn't receive my mc doubles when asking for them from the manager they gave me one with pickles and one without. Thank goodness I do not have an allergy to pickles. The fries are served as a medium. All the managers say is they have been advised to serve these items like this. Spoke with Erik about it he replaced the fries after taking the other ones back through the drive through menu instead of giving me additional to make up for the lack of. I just had the flu!!! The other manager lady would not even dare give her name. She was so smart about customer service when her name was asked she reciprocated the question back to us "what is our names". This is really really sad that this mc Donald's service and food portion is rapidly declining. I was told by Erik who cussed me at the drive through window to call corporate after advising me to come in and complain. I called corporate number out of Chickasha it is sadly disconnected. I will keep trying to resolve the issue with this location so the employees can get some positive feedback for and/or training. Perhaps a refresher course on customer orientation. Thank you.
04.2022Cathryn
This place is absolutely terrible with customer service. The orange hi C here is actually fanta orange. I asked for no pickles on my mc doubles. I actually didn't receive my mc doubles when asking for them from the manager they gave me one with pickles and one without. Thank goodness I do not have an allergy to pickles. The fries are served as a medium. All the managers say is they have been advised to serve these items like this. Spoke with Erik about it he replaced the fries after taking the other ones back through the drive through menu instead of giving me additional to make up for the lack of. I just had the flu!!! The other manager lady would not even dare give her name. She was so smart about customer service when her name was asked she reciprocated the question back to us "what is our names". This is really really sad that this mc Donald's service and food portion is rapidly declining. I was told by Erik who cussed me at the drive through window to call corporate after advising me to come in and complain. I called corporate number out of Chickasha it is sadly disconnected. I will keep trying to resolve the issue with this location so the employees can get some positive feedback for and/or training. Perhaps a refresher course on customer orientation. Thank you.
04.2022Cathryn
This place is absolutely terrible with customer service. The orange hi C here is actually fanta orange. I asked for no pickles on my mc doubles. I actually didn't receive my mc doubles when asking for them from the manager they gave me one with pickles and one without. Thank goodness I do not have an allergy to pickles. The fries are served as a medium. All the managers say is they have been advised to serve these items like this. Spoke with Erik about it he replaced the fries after taking the other ones back through the drive through menu instead of giving me additional to make up for the lack of. I just had the flu!!! The other manager lady would not even dare give her name. She was so smart about customer service when her name was asked she reciprocated the question back to us "what is our names". This is really really sad that this mc Donald's service and food portion is rapidly declining. I was told by Erik who cussed me at the drive through window to call corporate after advising me to come in and complain. I called corporate number out of Chickasha it is sadly disconnected. I will keep trying to resolve the issue with this location so the employees can get some positive feedback for and/or training. Perhaps a refresher course on customer orientation. Thank you.
04.2022Cathryn
This place is absolutely terrible with customer service. The orange hi C here is actually fanta orange. I asked for no pickles on my mc doubles. I actually didn't receive my mc doubles when asking for them from the manager they gave me one with pickles and one without. Thank goodness I do not have an allergy to pickles. The fries are served as a medium. All the managers say is they have been advised to serve these items like this. Spoke with Erik about it he replaced the fries after taking the other ones back through the drive through menu instead of giving me additional to make up for the lack of. I just had the flu!!! The other manager lady would not even dare give her name. She was so smart about customer service when her name was asked she reciprocated the question back to us "what is our names". This is really really sad that this mc Donald's service and food portion is rapidly declining. I was told by Erik who cussed me at the drive through window to call corporate after advising me to come in and complain. I called corporate number out of Chickasha it is sadly disconnected. I will keep trying to resolve the issue with this location so the employees can get some positive feedback for and/or training. Perhaps a refresher course on customer orientation. Thank you.
04.2022Cathryn
This place is absolutely terrible with customer service. The orange hi C here is actually fanta orange. I asked for no pickles on my mc doubles. I actually didn't receive my mc doubles when asking for them from the manager they gave me one with pickles and one without. Thank goodness I do not have an allergy to pickles. The fries are served as a medium. All the managers say is they have been advised to serve these items like this. Spoke with Erik about it he replaced the fries after taking the other ones back through the drive through menu instead of giving me additional to make up for the lack of. I just had the flu!!! The other manager lady would not even dare give her name. She was so smart about customer service when her name was asked she reciprocated the question back to us "what is our names". This is really really sad that this mc Donald's service and food portion is rapidly declining. I was told by Erik who cussed me at the drive through window to call corporate after advising me to come in and complain. I called corporate number out of Chickasha it is sadly disconnected. I will keep trying to resolve the issue with this location so the employees can get some positive feedback for and/or training. Perhaps a refresher course on customer orientation. Thank you.
04.2022