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Rogue Credit Union in Medford (1330 Poplar Dr, OR 97504)
About:
Rogue Credit Union is located in Medford (Oregon state) on the street of 1330 Poplar Dr. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1800-856-7328. You can get more information from their website: https://www.roguecu.org/?utm_source=google&utm_medium=organic&utm_campaign=googlemybusiness&utm_content=poplar%20medford. The coordinates that you can use in navigation applications to get to find Rogue Credit Union quickly are 42.341617, -122.868822. Scroll down to find out opening hours, reviews and other important information about Rogue Credit Union.
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Available amenities
Offerings
- amenities.offerings.has_cash_advance
Accessibility
- Wheelchair-accessible car park
Service options
- Drive-through
Unavailable amenities
Rogue Credit Union doesn't have any unavailable amenities.Categories
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David
Love this bank have nothing bad to say about it
09.2022Peggy
Showing some improvement in timely customer service. For a year or more appalling. Prior to system changes always the best place to bank. After all the outsourcing and system changes unbelievably bad. Terrible rill out and is just showing minimum service level and employees show the stress through unpleasantness. I've been a customer since the 79s I hope I can continue.
08.2022Tanner
Came in to get my credit card renewed. Didn't have card stock at a bank. Wasted 20 minutes to find that out. Have to go to a different branch now to get it done.
06.2022Belen
My partner had our truck financed through RCU so we had a savings and loan account open, I made the appointment to go in and sit with a rep to open a checking account. We sat with Rene who was very short, no pun intended. I supposed I am used to a rep being talkative and just nice but Rene maybe wasn't feeling it. I felt that if we didn't ask questions he wouldn't really give us information. He grabbed our info and typed and typed and would occasionally glance over and ask a quick question. Again we asked because we are new to this bank when we would get our cards, I just felt like he could have told us that instead of us asking since we opened a checking account and deposited money, like how do we access our money now that the bank has it, just seemed like a thing to share. He also gave us our account number instead of our customer number to access the app, I waited on the phone 30 mins just to get that code because he gave it to us incorrectly. Very frustrating to access the app without that customer number. Not the best first experience with the bank but at least the girl who was the teller was super sweet and she was informative.
05.2022Ky
Edit: I am moving my review from a 2 to a 5 star. They reached out immediately and started working on the issue. Talk about turning around a situation!!
05.2022Diane
Ever increasing wait lines inside! The lines just get longer and longer! The ATM teller does not work for my transactions. It's very frustrating that they continue to build branches but don't have tellers!!! Maybe tome to switch to a small local bank...
01.2022Matthew
Just called to find out if they had a coin counting machine. They put you on an automated system and make you wait for 15min and longer. Your telling me no one knows how to pickup a phone? No teller? No manager? What a joke ! Was think of switching to them. NOT NOW. Watch a get a fake automated apology response.
11.2021Matthew
Do not come here if you value your time or money. Never have people at the counter for the 15 people in line, they spend 10 minutes chatting it up with each person and they gave money out to people not working instead of essential workers. This place is absolutely horrible for banking.
11.2021Klem
I stop at the bank quite frequently and the counter is ALWAYS under staffed! For example right now there is 10+ people in line with only 2 tellers! This happens at all times of the day! Be prepared to wait forever!
11.2021Justin
Kayla and Vanessa made the car loan process so easy and were so helpful! Great bank and great communication.
11.2021