Shell in Portland (621 SE Grand Ave, OR 97214)
About:
Shell is located in Portland (Oregon state) on the street of 621 SE Grand Ave. If you want to ask about something we recommend contacting this place by phone. The Phone number is +15032322498. You can get more information from their website: https://find.shell.com/us/fuel/10013438-621-se-grand-avenue. The coordinates that you can use in navigation applications to get to find Shell quickly are 45.518272, -122.661346. Scroll down to find out opening hours, reviews and other important information about Shell.
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Available amenities
Amenities
- Public toilet
- Toilets
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible toilet
Yury
Good it's open late and situated downhill from the other defunct Shell. First time I filled up here was in '6.
07.2022Yury
Good it's open late and situated downhill from the other defunct Shell. First time I filled up here was in '6.
07.2022Yury
Good it's open late and situated downhill from the other defunct Shell. First time I filled up here was in '6.
07.2022Yury
Good it's open late and situated downhill from the other defunct Shell. First time I filled up here was in '6.
07.2022E
Terrible service. Gas attendant was glued to his phone the whole time. He put my card info in, and put the pump in my gas tank. A few minutes later he takes the pump out and sets it in the cradle. He puts the gas cap on, and I leave. Lo and behold, I look at my gas gauge, and it’s still on empty. I checked my bank account and no gas charge. This guy has one simple job, and he can’t even do that.
04.2022E
Terrible service. Gas attendant was glued to his phone the whole time. He put my card info in, and put the pump in my gas tank. A few minutes later he takes the pump out and sets it in the cradle. He puts the gas cap on, and I leave. Lo and behold, I look at my gas gauge, and it’s still on empty. I checked my bank account and no gas charge. This guy has one simple job, and he can’t even do that.
04.2022E
Terrible service. Gas attendant was glued to his phone the whole time. He put my card info in, and put the pump in my gas tank. A few minutes later he takes the pump out and sets it in the cradle. He puts the gas cap on, and I leave. Lo and behold, I look at my gas gauge, and it’s still on empty. I checked my bank account and no gas charge. This guy has one simple job, and he can’t even do that.
04.2022E
Terrible service. Gas attendant was glued to his phone the whole time. He put my card info in, and put the pump in my gas tank. A few minutes later he takes the pump out and sets it in the cradle. He puts the gas cap on, and I leave. Lo and behold, I look at my gas gauge, and it’s still on empty. I checked my bank account and no gas charge. This guy has one simple job, and he can’t even do that.
04.2022jamie
My biracial non-binary partner was asked to leave their backpack at the door when they came into the store. We've been in there multiple times and this has never been something that has been asked of us. Sounds like they assumed my partner was planning on stealing something. I DIDN'T KNOW IT'S A CRIME TO USE YOUR OWN BAG TO CARRY ITEMS IN. If the stout, dark bearded WHITE guy wearing a yellow vest who was stocking items at around 4/5pm on 8/24 is concerned about people stealing, maybe he should wait on customers and be courteous rather than assume marginalized people are going to steal.
08.2021Heather
Won't let people use the restroom that are diabetic. Constany tell people the restrooms are out of service. Have for the last 12 months. Only if they like you, will they let you use the bathroom.
08.2021Charlott
Don't stop here if you're handicapped. They refused to let my handicapped mother use the restroom telling her it was closed despite the fact that I had watched someone else return the restroom key moments before.
08.2021jamie
My biracial non-binary partner was asked to leave their backpack at the door when they came into the store. We've been in there multiple times and this has never been something that has been asked of us. Sounds like they assumed my partner was planning on stealing something. I DIDN'T KNOW IT'S A CRIME TO USE YOUR OWN BAG TO CARRY ITEMS IN. If the stout, dark bearded WHITE guy wearing a yellow vest who was stocking items at around 4/5pm on 8/24 is concerned about people stealing, maybe he should wait on customers and be courteous rather than assume marginalized people are going to steal.
08.2021Heather
Won't let people use the restroom that are diabetic. Constany tell people the restrooms are out of service. Have for the last 12 months. Only if they like you, will they let you use the bathroom.
08.2021Charlott
Don't stop here if you're handicapped. They refused to let my handicapped mother use the restroom telling her it was closed despite the fact that I had watched someone else return the restroom key moments before.
08.2021jamie
My biracial non-binary partner was asked to leave their backpack at the door when they came into the store. We've been in there multiple times and this has never been something that has been asked of us. Sounds like they assumed my partner was planning on stealing something. I DIDN'T KNOW IT'S A CRIME TO USE YOUR OWN BAG TO CARRY ITEMS IN. If the stout, dark bearded WHITE guy wearing a yellow vest who was stocking items at around 4/5pm on 8/24 is concerned about people stealing, maybe he should wait on customers and be courteous rather than assume marginalized people are going to steal.
08.2021Heather
Won't let people use the restroom that are diabetic. Constany tell people the restrooms are out of service. Have for the last 12 months. Only if they like you, will they let you use the bathroom.
08.2021jamie
My biracial non-binary partner was asked to leave their backpack at the door when they came into the store. We've been in there multiple times and this has never been something that has been asked of us. Sounds like they assumed my partner was planning on stealing something. I DIDN'T KNOW IT'S A CRIME TO USE YOUR OWN BAG TO CARRY ITEMS IN. If the stout, dark bearded WHITE guy wearing a yellow vest who was stocking items at around 4/5pm on 8/24 is concerned about people stealing, maybe he should wait on customers and be courteous rather than assume marginalized people are going to steal.
08.2021Heather
Won't let people use the restroom that are diabetic. Constany tell people the restrooms are out of service. Have for the last 12 months. Only if they like you, will they let you use the bathroom.
08.2021Charlott
Don't stop here if you're handicapped. They refused to let my handicapped mother use the restroom telling her it was closed despite the fact that I had watched someone else return the restroom key moments before.
08.2021Charlott
Don't stop here if you're handicapped. They refused to let my handicapped mother use the restroom telling her it was closed despite the fact that I had watched someone else return the restroom key moments before.
08.2021B
It felt terrible today while I waited in line as I watched the cashier treat a customer worse than trash. The customers card was being declined (for a chip malfunction) and we've all been through it but the way the cashier belittled this lady in front of all of us waiting was shocking. The cashier snapped up her items and said it's being declined you can't have these, "next"!!! Then she paid another way. I blame poor management and leadership at this place to allow people to treat another this way.
08.2019Tina
I will NEVER go there again!!! I have run gas stations myself, and have never seen such poor customer service. I also have never run into a station that requires anyone... let alone disabled people go inside to pay a set amount like $20 where no change would be needed. The people inside were no better. And to top it off you have to pay more for this abuse because they know there aren't many other stations near by. Get it together people!!!
08.2019greg
Not understaffed or over worked at the moment, but very rude staff. A gentleman came in and asked for the restroom key with no answer and after asking a second time was told "I heard you the first time"... after paying for my items I said thank you, with just a blank stare as a response, wow. Thonga or what ever his name is needs a class on customer service at the least.
08.2019Eli
Rude staff, guy literally asked me if that was all and when I advised yes proceeded to take 2 mins placing a trash bag into the trash can. There was a lady that yelled as soon as we entered store that if we was going to buy something that it was going to take a while as she had to fill ice in their fountain machine. And the fact that this place is crawling with homeless people that try bumming things from you every time you try to shop here....
08.2019B
It felt terrible today while I waited in line as I watched the cashier treat a customer worse than trash. The customers card was being declined (for a chip malfunction) and we've all been through it but the way the cashier belittled this lady in front of all of us waiting was shocking. The cashier snapped up her items and said it's being declined you can't have these, "next"!!! Then she paid another way. I blame poor management and leadership at this place to allow people to treat another this way.
08.2019Tina
I will NEVER go there again!!! I have run gas stations myself, and have never seen such poor customer service. I also have never run into a station that requires anyone... let alone disabled people go inside to pay a set amount like $20 where no change would be needed. The people inside were no better. And to top it off you have to pay more for this abuse because they know there aren't many other stations near by. Get it together people!!!
08.2019greg
Not understaffed or over worked at the moment, but very rude staff. A gentleman came in and asked for the restroom key with no answer and after asking a second time was told "I heard you the first time"... after paying for my items I said thank you, with just a blank stare as a response, wow. Thonga or what ever his name is needs a class on customer service at the least.
08.2019B
It felt terrible today while I waited in line as I watched the cashier treat a customer worse than trash. The customers card was being declined (for a chip malfunction) and we've all been through it but the way the cashier belittled this lady in front of all of us waiting was shocking. The cashier snapped up her items and said it's being declined you can't have these, "next"!!! Then she paid another way. I blame poor management and leadership at this place to allow people to treat another this way.
08.2019Eli
Rude staff, guy literally asked me if that was all and when I advised yes proceeded to take 2 mins placing a trash bag into the trash can. There was a lady that yelled as soon as we entered store that if we was going to buy something that it was going to take a while as she had to fill ice in their fountain machine. And the fact that this place is crawling with homeless people that try bumming things from you every time you try to shop here....
08.2019B
It felt terrible today while I waited in line as I watched the cashier treat a customer worse than trash. The customers card was being declined (for a chip malfunction) and we've all been through it but the way the cashier belittled this lady in front of all of us waiting was shocking. The cashier snapped up her items and said it's being declined you can't have these, "next"!!! Then she paid another way. I blame poor management and leadership at this place to allow people to treat another this way.
08.2019Tina
I will NEVER go there again!!! I have run gas stations myself, and have never seen such poor customer service. I also have never run into a station that requires anyone... let alone disabled people go inside to pay a set amount like $20 where no change would be needed. The people inside were no better. And to top it off you have to pay more for this abuse because they know there aren't many other stations near by. Get it together people!!!
08.2019Tina
I will NEVER go there again!!! I have run gas stations myself, and have never seen such poor customer service. I also have never run into a station that requires anyone... let alone disabled people go inside to pay a set amount like $20 where no change would be needed. The people inside were no better. And to top it off you have to pay more for this abuse because they know there aren't many other stations near by. Get it together people!!!
08.2019greg
Not understaffed or over worked at the moment, but very rude staff. A gentleman came in and asked for the restroom key with no answer and after asking a second time was told "I heard you the first time"... after paying for my items I said thank you, with just a blank stare as a response, wow. Thonga or what ever his name is needs a class on customer service at the least.
08.2019greg
Not understaffed or over worked at the moment, but very rude staff. A gentleman came in and asked for the restroom key with no answer and after asking a second time was told "I heard you the first time"... after paying for my items I said thank you, with just a blank stare as a response, wow. Thonga or what ever his name is needs a class on customer service at the least.
08.2019Eli
Rude staff, guy literally asked me if that was all and when I advised yes proceeded to take 2 mins placing a trash bag into the trash can. There was a lady that yelled as soon as we entered store that if we was going to buy something that it was going to take a while as she had to fill ice in their fountain machine. And the fact that this place is crawling with homeless people that try bumming things from you every time you try to shop here....
08.2019Eli
Rude staff, guy literally asked me if that was all and when I advised yes proceeded to take 2 mins placing a trash bag into the trash can. There was a lady that yelled as soon as we entered store that if we was going to buy something that it was going to take a while as she had to fill ice in their fountain machine. And the fact that this place is crawling with homeless people that try bumming things from you every time you try to shop here....
08.2019Keith
Convenient place to stop when going north/south in Portland. The staff has always been friendly, and there's rarely much of a wait to get them to come to your car. Oh, how I wish we could pump our own gas, but this is not their doing.
08.2018Keith
Convenient place to stop when going north/south in Portland. The staff has always been friendly, and there's rarely much of a wait to get them to come to your car. Oh, how I wish we could pump our own gas, but this is not their doing.
08.2018Keith
Convenient place to stop when going north/south in Portland. The staff has always been friendly, and there's rarely much of a wait to get them to come to your car. Oh, how I wish we could pump our own gas, but this is not their doing.
08.2018Keith
Convenient place to stop when going north/south in Portland. The staff has always been friendly, and there's rarely much of a wait to get them to come to your car. Oh, how I wish we could pump our own gas, but this is not their doing.
08.2018