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Rite Aid in Salem (4500 Commercial St SE, OR 97302)
About:
Rite Aid is a leading drug store chain offering superior pharmacies, health and wellness products and services, complete photo printing, and savings and discounts through our Rite Aid Rewards loyalty program. Rite Aid’s mission is to improve the health and wellness of our communities through engaging experiences that provide our customers with the best products, services, and advice to meet their unique needs. Customers confidently choose us first for their everyday health and wellness needs because we consistently understand and exceed their expectations. Come visit Rite Aid so we can help you not just get healthy, but get thriving.
Rite Aid is located in Salem (Oregon state) on the street of 4500 Commercial St SE. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1503-588-2352. You can get more information from their website: https://www.riteaid.com/locations/or/salem/4500-commercial-street-se.html. The coordinates that you can use in navigation applications to get to find Rite Aid quickly are 44.888983, -123.032443. Scroll down to find out opening hours, reviews and other important information about Rite Aid.
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Available amenities
Payments
- Cheques
- Debit cards
- NFC mobile payments
- SNAP/EBT
Planning
- Quick visit
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- amenities.service_options.has_video_visits
- Delivery
- In-store pickup
- In-store shopping
Heather
Very rude staff. I called because the Rite Aid in PDX wouldn't pick up, mentioned I was form CA and she said we can't even take care of our own.
11.2022Angie
They’re quick they always get my prescriptions correct and they usually do not have a line
11.2022Cheryl
I have been getting my prescriptions here for years. The pharmacist " Cheryl " is very nice and very smart she knows her drugs. Great place always there to help. Mary who also works behind the counter to drop your prescriptions off to is also very attenitive and very helpful. She went above and beyond my expectations. I love this Rite - aid Pharmacy.
07.2022Melissa
The folks that work at this pharmacy really try hard to ensure you get what you need and in a timely manner. They are sometimes understaffed, but they remain courteous and professional and they always attend to my needs. Cheryl, Quyen (sorry for misspelling) and everyone I have encountered there have been really friendly and helpful. I hope Rite Aid Corp pays them more because they deserve it. I really appreciate their customer service.
05.2022edward
This company desperately needs to update their software. Literally corporate and the store have no clue what's going on. Scheduled a moderna booster vaccine for my mother 3 weeks ago with 4 email confirmations and 3 text message confirmations leading right up to the day of appointment. On the day of the appointment, I took the afternoon off and picked up my 84-year-old mother to take her 30 miles for the vaccine appointment. We arrived on time as scheduled and were shocked when we went to the pharmacy. "Sorry, but we're not giving out vaccines. We don't have any." OMG!!! They were sending confirmations leading up to the vaccine appointment. On Monday I will file a complaint with DOJ. This is elderly abuse at its finest.
01.2022Kristle
It's a good pharmacy with a good variety of products. The pharmacist is very knowledgeable and answers questions without being condescending. My only complaint is that it's almost impossible to get through on the phone. My doctor's office has also tried to get through multiple times and couldn't. So quite a few times, I've had to physically go to the pharmacy to find out whether my medications were ready. That being said, they have been understaffed recently and I really do feel for them for that. I know customers aren't always understanding. So I try to cut them some slack in that regard.
12.2021Dan
Don’t trust the South Salem Rite Aid pharmacy with your medication and health. The way I was treated by their staff directly was appalling. I can’t even imagine how they are when they think no one is looking. I feel compelled to warn people about using this pharmacy after encountering the most unprofessional pharmacy staff in my entire life. There’s a Walgreens across the street and you’re probably better off going there. I received a partial fill on my prescription at this Rite Aid and based on every single time I’ve received a partial fill in my lifetime, I assumed the rest would be ready in a few days. I gave them a few weeks and decided to call about the rest so it would be ready before I ran out. It’s a pretty mild medication—it’s not like I was asking them to refill my hillbilly heroin after two days. The employee who answered told me I had to wait four more days to call it in. Again, they originally gave me a partial fill—I was not asking for anything that I had not already been prescribed. This was strange to me so I asked for more information. The employee I was speaking with quickly became upset and short-tempered. I needed to better understand what was happening in case I needed to contact my doctor. I wasn’t raising my voice or acting at all hostile—I was using my normal adult indoor voice. Sadly, the same cannot be said about the employee I spoke with. After about 30 seconds of me trying to better understand the situation, the employee cut me off mid-sentence in a manner I can only describe as demeaning and hostile. She told me I’d just have to wait and hung up on me. I have never been hung up on as a customer in my entire life. I was honestly stunned considering I hadn’t been anywhere close to disrespectful or out of bounds. I stress that I was not asking for them to provide the rest of my partial fill right away and I would have been fine waiting four more days. I was concerned that because they were out of stock the first time I got it filled that they wouldn’t have it in stock if I had to wait until I was almost out. Regardless, I would have been fine waiting. This employee didn’t give me a chance to even explain that, choosing instead to act like a child and shout and hang up on a customer. I make it a point to be polite and respectful to others on the phone. To be hung up on like that is not okay. I called them right back and the pharmacist answered. I told her I wasn’t even calling back about the prescription but to get the name and info of the employee and manager. The pharmacist seemed oblivious to this person’s behavior. I hope they’re not that oblivious when dispensing medication. Suffice it to say, I won’t be returning to rite aid to find out.
12.2021Linda
I moved recently to new area and wanted to transfer my prescription to new location. The pharmacist greeted me and happily changed my address information, answered vaccination ability, educated me about other alerts I might meed. The cashier greeted me and welcomed me to neighborhood. Thank you, staff.
12.2021Lyn
My elderly mother needs a booster for covid and made an appointment weeks ahead of time, and arrived on time only to be told they don't have any available doses and then after asking her to wait around tor twenty minutes in the seating area, told her to get in line to wait her turn. She was the only person there when we arrived and became the 6th person in line. She can't stand for extended periods and already waited and for nothing. Why take appointments and then force elderly to the back of the line instead of treating them like a patient? Why give appointments for vaccines you don't have? Total incompetence and callousness towards our most vulnerable community members.
12.2021Amy
I scheduled a COVID vaccine appointment way in advance. Got a text a few hours later it was cancelled. No explanation. Nothing. Tried calling and the phone rings and rings. You only hear automated messages. Incredibly disappointed. Their customer service is lousy.
12.2021