bank
Now Open
Citizens Bank in Pittsburgh (525 William Penn Pl, PA 15219)
About:
At Citizens, we are here to help you bank better. So, if you have a question about buying a house, paying for college, saving for retirement, taking on debt in a smart way or any other query about money, don’t keep it to yourself. We have approximately 1,100 Citizens branches in 15 states and around 3,100 ATMs. In addition, our customers stay connected with us online, through our award-winning mobile app and via our customer contact center. Member FDIC. Equal Housing Lender.
Citizens Bank is located in Pittsburgh (Pennsylvania state) on the street of 525 William Penn Pl. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1412-227-1558. You can get more information from their website: https://locations.citizensbank.com/pa/pittsburgh/525-william-penn-way.html. The coordinates that you can use in navigation applications to get to find Citizens Bank quickly are 40.440197, -79.997729. Scroll down to find out opening hours, reviews and other important information about Citizens Bank.
Have you noticed incorrect information? Contact us and send us the details!
Available amenities
Offerings
- amenities.offerings.has_cash_advance
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Mike
Horrible Customer service.
05.2022Jesus
Very profesional personal, the really take care of you
03.2022Jeffrey
I want to thank Tameka Mclaughlin for amazing cutomer service. She has a pleasant demeanor and helped me solve the issue I was calling about. The world would be a better place if every service department had people like Tameka Mclaughlin.
11.2021Andrew
Dropped by yesterday to pick up Euros as not all Citizens Bank branches carry them. Was told due to a company wide system issue they are unable to give them to me for fear of "messing my account up" and to come back another day. It came across as the teller not wanting to process the transaction, and shortly after I was proven right. I went to another nearby branch that carried the currency and my request was processed immediately and I was given the funds. It's a joke that THE branch in the huge citizens bank office tower will just refuse to assist a customer.
11.2021April
Always nice and helpful! Great branch
11.2019Roger
I would give less than this if I could. I love Citizens, but this branch is notoriously and perpetually lacking in customer service and any desire to assist. Yesterday, Alex, the teller, was far more concerned about cookies for Valentine's Day than customer transactions. I should have just waited to get to my regular branch at Giant Eagle. Silly me, I thought the downtown branch might actually take care of me properly. Nothing has changed here. Lesson learned.
11.2018Brian
People seemed very nice.
11.2018{Lawrence's
It is a wonderful place in Pittsburgh I never really been there but I saw pictures it's beautiful
11.2017mia
I've been a customer with Citizens for over six years and today I started closing this account. I've never in my life met such evil, rude, and uncaring people until in went to this branch. The Customer service rep. was nasty with a devilish smirk on his face. The branch Manager was no help with her bullying attitude. They messed my account up and act as if I deserved it... Keep hiring people like them Citizens Bank and you'll end up with no customers.... Account is in the process of being CLOSED!
11.2013