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Fidelity Bank in Scranton (338 N Washington Ave, PA 18503)
About:
A true community bank for over 119 years. Member FDIC. Equal Housing Lender. SBA Preferred Lender. Fidelity Bank proudly serves the community, offering a wide variety of products and services for consumer and business banking, wealth management, and investments to help clients achieve their financial goals and dreams. Experience community banking at its best with Fidelity Bank. Fidelity Bank offers full-service Trust & Investment Departments, a mortgage center, and an array of personal and business banking products and services. The Bank provides 24 hour, 7 day a week service to clients through branch offices, online and through the Customer Care Center.
Fidelity Bank is located in Scranton (Pennsylvania state) on the street of 338 N Washington Ave. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1570-504-8001. You can get more information from their website: https://www.bankatfidelity.com/locations/scranton-financial-center-office/. The coordinates that you can use in navigation applications to get to find Fidelity Bank quickly are 41.409725, -75.661266. Scroll down to find out opening hours, reviews and other important information about Fidelity Bank.
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Available amenities
Accessibility
- Wheelchair-accessible entrance
Cerelia
The most unprofessional bank I’ve dealt with. We had a loan for a truck we had that had been sold. With the truck, everything went smoothly, however recently we sold the truck back to a dealership who took over the rest of the amount. We took out another loan for a car, which got delayed due to Michele in the call center not submitting paperwork and never reaching out to us for the necessary documents. My husband had to call every time to check on the status just for them to tell us that they were pending information from us, which they never reached out for. My husband had to reach out to the top manager to finally get the loan approved. Well, this past Friday we just got charged for the truck that we SOLD, and when we went into the bank to ask why we were being charged, the employee there told my husband: “well what do you want me to tell you, someone has to pay it”. We will be going to the BBB and filing this with higher ups and recommend against any business with them.
10.2022ACB
I’ve had nothing but problems with Fidelity Bank. My mortgage is through the main Scranton branch. Our property insurance and taxes we’re supposed to be paid from the money in our escrow account. I received notices that the bills were never paid by Fidelity Bank when we had more then enough money in escrow. This Saturday February 26th, we dropped off another tax bill hoping this one will be paid on time. The young woman at the counter took the bill and gave us a time and date stamped copy so we can prove we brought it in. It was supposed to be given to the mortgage department, it wasn’t. This is the email I received yesterday. The mortgage department received an empty envelope. This is not the first time they’ve lost paperwork pertaining to our mortgage.
03.2022Phyllis
I have been w Fidelity many years Many of the tellers are like friends Thank you Fidelity
01.2022