electronics store
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Electronic Express in Columbia (819 S James Campbell Blvd, TN 38401)
About:
Home, office & personal electronics chain selling TVs, appliances, computers & cameras.
Electronic Express is located in Columbia (Tennessee state) on the street of 819 S James Campbell Blvd. If you want to ask about something we recommend contacting this place by phone. The Phone number is +19313817811. You can get more information from their website: https://www.electronicexpress.com/stores/columbia-tn. The coordinates that you can use in navigation applications to get to find Electronic Express quickly are 35.596199, -87.058687. Scroll down to find out opening hours, reviews and other important information about Electronic Express.
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Available amenities
Payments
- Cheques
- Debit cards
- NFC mobile payments
Planning
- Quick visit
Offerings
- Assembly service
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Kerbside pickup
- Delivery
- In-store pickup
- In-store shopping
Health and safety
- Staff required to disinfect surfaces between visits
Unavailable amenities
Electronic Express doesn't have any unavailable amenities.Categories
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FAQ
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Walter
Did not have a good selection of chrome books, but overall a good selection of laptops..and lots of tvs..
07.2022Donna
Even though the store was very busy, the manager helped me as though I was his only customer! Very respectful, and helpful!
07.2022Laura
Customer service is awful. I arrived to pick up an order I placed online. When I got in the store, no one greeted me. I waited in line at the front desk where an associate was putting a television back into its box for another customer. Never once did he greet me, ask if I needed help or told me he would be with me soon. (Keep in mind, my order is sitting right there.) Finally, another associate sees me, asks what I need and I tell her. She says she isn’t authorized to do in-store pick ups. She calls out to another associate across the floor, who yells back that he’s busy with another customer. That same associate eventually tried to process the order, but he said the order number had an extra digit and he couldn’t figure it out. Finally a fourth associate comes to help. He was very polite and had no issues processing it. I have no idea why an online order takes four people and fifteen minutes to pick up. A simple “I’ll be right with you” or “so sorry for the wait” would have gone a long ways in all this.
04.2022Thomas
I recently purchased a new home in Columbia and found myself in kind of a rush to purchase a new refrigerator, not realizing how much Biden's inept administration has affected even such seemingly simple things as purchasing such a common product. Anyhow, I contacted Electronic Express in Columbia & spoke to Natalie. I had never dealt with the store before, but I must say, I was very impressed with them from the start. Natalie was very professional & efficient in handling my inquiry and let me know what they had available as well as how the purchase & delivery is handled. I called back a few days later after finding no lower price elsewhere & verified availability. I then went to the store, met with Natalie in person & ordered my fridge. Again, Natalie was very professional & easy to deal with. A few days later, the delivery/installers showed up as scheduled. I wasn't there, but it went very smooth with my wife. Later, I discovered a few minor issues with a shelf & drawer not being very secure, so I called the store to inquire & spoke to Natalie again. She quickly arranged for the installers to return & remedy the problems, which they did. They were great as well, by the way. All 'n all, my experience with Natalie, the installers & the purchase overall were excellent, so II would highly recommend them!
03.2022Daphne
It is sad you buy a 1200.00 computer for college. Not counting that you got a 3 year warranty for 179.00. Let alone when we bought the computer the guy told us we could return it if it was to ever mess up. When something goes wrong with it and they want to send you to another warranty place to get it fixed. But when you buy the warranty they never say anything about sending the computer off to another place. Poor advertisement and service. All they saw was $$sign. You better believe we won't ever buy anything else from this place. I will make sure my family and friends know about this.
03.2022Rebecca
Bought a CD player not even a year ago with a 2 year extended warranty. CD player was making a buzzing sound with the truck off. Went to the store they wouldn’t even touch it said I had to go through the warranty people. Took the CD player out ourselves took it back to the store with box and receipt still want do anything about it said I had to wait on the warranty people. At this time as a customer this is not on me. I followed all of the stores guidelines yet they will still do nothing about it. This is our 2nd CD player we have purchased from electronic express and both have blown in less than 2 years. I advised everyone to never purchase anything from them they do not care about there customers all they want is your money and they do not back up there product.
03.2022Don
Walking through the door I said I'm here to buy something before I leave. Instantly got the attention of about three people. I Walked up to a young man who was the first to greet me. Told him I was looking for a device for streaming TV. Shows me what he has I pick out what I want and said let's look at TV's I'm due for an upgrade. Talk a few minutes and said so if I get a smart TV I don't need these other things. He said that's right. Didn't know how out of date my old TV was the remote even had to update it's self. Everything was so easy to set up
03.2022David
Store manager is very terrible and there Car Radios/CD player all come from Goodwill and know telling what ever else you buy there is all refurbished… And there warranty you buy there is a joke as a company I would be ashamed!!! Buyers Beware!!!
03.2022Hayley
I am always greeted and feel welcome. Every employee I have talked to, it's been quite a few, are knowledgeable about the products they sell and they aren't pushy.
03.2022Shaun
Customer Service at its best! Tori went above & beyond to help! I visited the Columbia, Tn location & was pleased from start to finish. Tori spent the time to research what I was looking for & made it happen. I want to include Will, the manager in this review as well.. He and Tori both were very knowledgeable & really great to work with. I will definitely be visiting the Columbia location again! Thank you Tori & Will!!
02.2022