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Caliber Collision in Franklin (1543 Columbia Ave, TN 37064)
About:
Caliber Collision didn’t become the nation’s largest collision repair company by accident. It’s taken an unyielding commitment to our teammates, our customers and our communities. Caliber offers a network of 1,150+ convenient repair centers throughout 32 states in the U.S. to meet your service needs all year round with an industry-best limited lifetime warranty that protects you for as long as you own the vehicle. While it’s not easy to turn an auto accident into a memorable service experience, our teammates are committed to providing 100% customer service and satisfaction. So, when you hand over your keys to Caliber, know you’ve made the right choice, and the first step toward Restoring the Rhythm of Your Life.
Caliber Collision is located in Franklin (Tennessee state) on the street of 1543 Columbia Ave. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1615-905-9109. You can get more information from their website: https://www.caliber.com/find-a-location/franklin-columbia-ave. The coordinates that you can use in navigation applications to get to find Caliber Collision quickly are 35.907054, -86.872606. Scroll down to find out opening hours, reviews and other important information about Caliber Collision.
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Available amenities
Amenities
- Mechanic
- Toilets
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
- Wheelchair-accessible toilet
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Bruno
John runs a solid business with great customer service. When all body shops were giving many months of repair time, Caliber was able to collaborate between shops to get it done within weeks. I had to follow up and get my windshield replaced and John was giving me constant updates on how the work would be able to get done even with supply chain constraints. They were very flexible with me to be able to get the job done. Great customer service and great work. Service: Body & Trim
10.2022Allen
By far, the worst customer experience I have had with any auto repair service. I have worked with Caliber before in other states I've lived in and had a good experience, but this location is just awful to work with. Bad communication with my insurance company (I had to get involve with the claim 4-5 times), horrible timelines (they have moved back the completion date 5 times and now have had my car for over a month), no follow up (I had to repeated call them to get ETA) and no ability to actually tell me when I will get my car back. They focus on their process and process only...irrespective of customers asks, wants or needs. Save yourself the frustration and heartache working with a company that has zero regard for their customers. Do not do business with Caliber in Franklin, TN.
10.2022Leonard
Caliber Collision did a great job repairing the damaged to my two passenger side doors. I couldn't ask for a better job. Service: Body & Trim
09.2022Jennifer
Caliber Collision did a great job on my body work. Looks like nothing ever happened. On top of that, they washed my vehicle. I have never dealt with any company related to auto repairs that communicates so well. I had texts and calls every step of the way. They were able to get my car done a couple of days early so that I didn’t have to go without it for the weekend. I can’t say enough good words about them.
06.2022Dan
Fantastic repair shop. The bid process, working with insurance, being regularly informed of the work and the finished work was awesome. I literally couldn't be happier with my experience! Services: Body & Trim, Painting
06.2022Katie
This place is awesome! They fixed my car quickly and charged less than what I was expecting. They were great at communicating and keeping me up-to-date on my car’s progress. Highly recommend them! Services: Welding, Painting
05.2022Christine
I cannot say enough good things about my experience with Caliber Collision, specifically Jeff Blanks, who managed the repair of my beloved 2009 Honda Accord EX-L coupe, “Red.” Jeff was very communicative, keeping me updated on every facet of the process - Red’s arrival at the shop, getting her blueprinted, the status of ordered parts, putting her back together, and painting. He genuinely understood how much I love my car and took care during the project to make certain I would be extremely satisfied - and WOW! He far exceeded my every expectation! If you are in the Nashville area and ever need to repair the body of your automobile, you don’t even have to think about where to go! Caliber Collision at 1543 Columbia Ave, Franklin TN, 37064 is THE place and Jeff Blanks is THE man for the job! Services: Body & Trim, Painting
03.2022Isaac
Excellent service! Most importantly, the process was painless. They fully explained what was needed to be done. Handled everything with my insurance company. Delivered the car early based on the quoted timeline. Provided updates all along the way. Honestly, it was a refreshing experience because they were so professional and kind. I would dare say other body shops would have you biting your nails, not with Caliber Collision. I would consider them a premium body shop, the pricing wasn't cheap but the work and experience was outstanding.
11.2021kole
outstanding work! Darren and his team are top notch! Kept me informed during the whole process! It was a relief dropping my car off for repairs and not having to worry what was going on, and with working strange hours and them sending texts for updates put me at ease. Picked up my car and repairs were impeccable! the car was even cleaner than when i originally dropped it off. From now on will only use this caliber! i highly recommend the Columbia-ave store!
11.2021Jonathan
I was treated very well, taken good care of and will definitely return if I am in need of their services. I observed Darren the general manager interact with customers as if they were friends. That’s a good sign to me! My car was finished ahead of schedule and they even washed and vacuumed it as well! 🤙🏽💪🏽Keep up the great work guys! Service: Body & Trim
11.2021