auto repair shop
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Express Oil Change & Tire Engineers in Kingsport (4213 W Stone Dr, TN 37660)
About:
Express Oil Change & Tire Engineers is the preeminent automotive service provider in the United States with over 300 locations. Throughout our history, our oil change process has been refined to give our customers the quickest oil change around, while still providing the highest quality service and premium vehicle maintenance checks. At Express Oil Change & Tire Engineers, every action we take and every decision we make is guided by our mission, our core values, and our vision. Our Core Values: Integrity, Pride of Workmanship, Quality, Teamwork, Enthusiasm, Friendliness, Continuous Improvement
Express Oil Change & Tire Engineers is located in Kingsport (Tennessee state) on the street of 4213 W Stone Dr. If you want to ask about something we recommend contacting this place by phone. The Phone number is +14232451882. You can get more information from their website: https://www.expressoil.com/stores/kingsport/tn/1401/?utm_source=google&utm_medium=organic&utm_campaign=local_website&utm_content=1401. The coordinates that you can use in navigation applications to get to find Express Oil Change & Tire Engineers quickly are 36.552529, -82.619790. Scroll down to find out opening hours, reviews and other important information about Express Oil Change & Tire Engineers.
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Show menuAvailable amenities
Amenities
- Mechanic
- Toilets
Offerings
- Oil change
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
- Wheelchair-accessible toilet
Health and safety
- Staff wear masks
- Staff get temperature checks
Unavailable amenities
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Tommy
Came in to get oil change like I have been for years and then I got home and had a flat tire, I’ve never had an issue with my tires leaking before coming in. Tim checked my tires and broke my valve stem and refused to admit fault when I brought it back in and explained what happened. He said he tightened it up and “fixed it” as much as he could and that we could come back Monday and pay $15 to get it repaired. Then I got home again to discover that when he tightened it, instead of fixing the problem he just made it worse. My tire will not make it to Monday so now I have to take it elsewhere and have someone else fix his mistake. Completely unprofessional, I will not be returning to this location. Services: Tires, Vehicle Inspection, Oil change
07.2022Shelby
My AC stopped working Friday evening and I was terrified it would be my compressor or something outrageously expensive to repair. I was desperate to find someone to get my car looked at ASAP. My husband called around to several local auto shops and these guys were able to get us in the quickest. Every phone call we were greeted by a cheerful employee willing to help in any way possible. They made this experience manageable. We were able to drop my car off Sunday night for our Monday morning appointment and it was ready for pickup all fixed and blowing ice cold by early Monday afternoon. My husband spoke with Shawn(Sean?) a few times who I’m assuming is the one who did the work on my car and he was very thorough in explaining everything he was going to be doing and why it needed to be done. He went above and beyond making sure we didn’t feel pressured and never offered anything extra that wasn’t necessary. When I came to pay, Dakota met me in the parking lot and pulled my car around front, helped get me checked out and was very friendly. The price for everything they did was extremely reasonable and we are very satisfied with the service. We will definitely be back for any repairs we need in the future! Services: Air conditioning, Auto A/C recharge, General repairs & maintenance, A/C installation & repair
07.2022Ray
Dustin and the guys have done a great job with all three of my Cummins Dodge pickups. Careful and detail oriented, I'll continue going back.
07.2022Jenniffer
I am beyond done with this place. For years I have used Express Oil for my oil changes. When I moved to TN from AL it was the first business I looked for because they had treated me and my mom so well in Troy, AL. I've used this one for the two years I've been in TN. I put a lot of miles on my vehicle due to the nature of my work so oil changes are almost a monthly thing for me. When my car started having transmission issues we asked them if they could flush the transmission and do an oil change. They quoted me $140.00. When they were done the transmission work was $220.00. They said it was the amount of fluid they had to use. Almost immediately the issue worsened. Two weeks after Express allegedly did the work, we took it to the dealership to have them check it. They brought my husband in the shop and showed him that the fluid was not only low but filthy. Express did not do the job they were hired to do. And we have discovered the transmission could have locked up and is possibly going to need further, more expensive work. You have lost a good customer and this will not be the end of this. Services: Transmission repair, Oil change
06.2022rochelle
Excellent service at a fair price. Employees are very friendly and professional.
06.2022Aaron
These guys are awesome! They are very honest. Best place to go too!
05.2022David
I waited 2 and a half hours for a car alignment. Believe they forgot about me or skipped me. If u can get them to work on your car, there a good shop. But very unprofessional to make some one wait that long just to get skipped by someone who just pulls in. I blame it on the manager.
03.2022Steve
Great service having my truck repaired. Pretty expensive trip but I think everything is overpriced now. 654.00 dollars for spark plugs and 1 coil. 3.5 hours labor.
02.2022Brooke
I don’t always love car maintenance but I do love coming to express oil change when I have to! These guys go above and beyond to provide fast and great quality service. They also provide the best customer service experience I have ever had from an oil change and car maintenance place. As a woman I have experienced a lot of places who will try to pressure you into things you don’t want done to your vehicle and these guys have always made me feel like they care about helping me out. I do want to do a couple shoutouts… Tim is always so nice and helpful when I come to express oil change he changed my oil and he noticed my headlight was out and he did not have the one I needed but he did offer to put it on after I bought one somewhere that had it. He is so professional and really has made it a great experience for me! Also shoutout to Branduff he helped me out so much changing my headlights and putting on my tag for me. I want you all to know I really appreciate you and your services to the community! Services: General repairs & maintenance, Oil change
01.2022Phyllis
They did a good job servicing my car. They did not pressure me to do more than I went in for. The staff was polite and helpful. Will go back.
01.2022