auto parts store
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NAPA Auto Parts in Knoxville (4819 Clinton Hwy, TN 37912)
About:
NAPA was created to meet America's growing need for an effective auto parts distribution system. Today, 91% of DIY customers recognize the NAPA brand name.
NAPA Auto Parts is located in Knoxville (Tennessee state) on the street of 4819 Clinton Hwy. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1865-686-4686. You can get more information from their website: https://www.napaonline.com/en/tn/knoxville/store/26965?cid=pl_DAC_gpc_NAPAAUTOPARTSNTN094_26965. The coordinates that you can use in navigation applications to get to find NAPA Auto Parts quickly are 36.001291, -83.974298. Scroll down to find out opening hours, reviews and other important information about NAPA Auto Parts.
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Available amenities
Payments
- Debit cards
Planning
- Quick visit
Recycling
- Batteries
Accessibility
- Wheelchair-accessible car park
Service options
- Kerbside pickup
- Delivery
- In-store pickup
- In-store shopping
- Delivery same day
Noble
The team here is top notch. Great bunch of people. You have to check this place out for you parts needs. They have everything you need to get up and go!
08.2022Lorde
Professional employees. Answered every question then some. Learned alot from these guys. Thanks I went for paint.
05.2022Chad
Great guys on the counter and phone service was awesome then I called in.
04.2022Riley
Went into the store and there were 2 counter associates that watched me stand there and never acknowledged that I was there. They both went to the back as I stood there waiting to be helped. I turned around and walked out. Terrible customer service!
03.2022Savannah
I just went a bought a battery there. I was thinking of getting just a jump starter, but was talked into a whole new battery. I also went there specifically because the NAPA in my hometown helps replace parts, i.e., tail lights, batteries, anything like that. But after I purchased the battery, I asked for help installing, and the gentleman told me he would find someone. He asked another gentleman to put it in my car, and the second one said that he would carry it to my car, but they don't install. Now I'm stuck with a dead battery installed on my car and a brand new one in the back seat. Other than that, they were both knowledgeable, but I feel like they either should have helped me, or td me from the get that they couldn't install. UPDATE: Turns out they sold me the wrong battery anyways.
02.2022Andi
The Napa staff are miracle workers. My truck had been sitting for months while the shop and I look for a computer. The company the shop bought the ecm from refuses to get the computer remaned and send it back. So I had O'Reilly's look for one, nothing. Both suppliers were empty. Went to the Ford dealership, nothing. Their supplier is closed. Went to Napa and 2 days later they had my computer! Thank you. Y'all are a godsend!
11.2020Quinton
I bought a NAPA brand battery here. It was cheaper than most other batteries of similar quality. Both employees were very helpful and didn't try to upsell me on anything.
11.2019Joshua
Truly a 5 star store. Every time visit this Napa, all of the staff are very friendly and helpful. I big bonus is they actually have mechanical knowledge. (Which is a stark contrast to most of the competitors)
11.2019J
Way better than advanced. Got in and out in less than 2 minutes after standing in line at advanced for 25 minutes to try and buy a bottle of power steering fluid while 5 employees walked around the back.
11.2017Rebekah
We went in today to get a small tool and there was one other person in there. He was already being helped. The other man working behind the counter said nothing to us so we found the tool ourselves. When we went to check out we stood at the counter for quite awhile with no recognition from the man behind the counter. He was looking for some parts behind the counter. The phone rang twice and he walked right by us to answer the phone both times. Nothing was ever said and no help offered. So, we left, went to auto zone down clinton highway near cheddars. We went in, got the tool and checked with great service under 2 minutes. I wouldn't waste your time at napa auto parts.
11.2016