clothing store
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Ross Dress for Less in Allen (170 E Stacy Rd, TX 75002)
About:
Retail chain selling brand-name clothing, shoes, accessories & housewares at discount prices.
Ross Dress for Less is located in Allen (Texas state) on the street of 170 E Stacy Rd. If you want to ask about something we recommend contacting this place by phone. The Phone number is +19726784972. You can get more information from their website: http://www.rossstores.com/. The coordinates that you can use in navigation applications to get to find Ross Dress for Less quickly are 33.124981, -96.656880. Scroll down to find out opening hours, reviews and other important information about Ross Dress for Less.
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Available amenities
Payments
- Debit cards
- NFC mobile payments
Planning
- Quick visit
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- In-store shopping
Health and safety
- Customers wear masks
- Safety dividers at checkout
Unavailable amenities
Service options
- Delivery
Categories
Tags
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John
I don't really do these reviews but I probably met the rudest staff members in a while. After paying for a pair of shoes, the cashier without saying anything, just places the shoes on the countertop without a plastic bag. I thought she forgot and I asked her for a one. God forgive me if I ever ask her for a second time because as soon as I asked the first time around she started waving her arms around the "empty" bag holder and in a annoyed tone tells me "No, there's no bag here so I can't give it to you." I assumed she wasn't having a good day so I went to another cashier for a bag. In nearly the same tone as the other lady the second cashier frustratingly says "NO there are no plastic bags." I see a rack of larger plastic bags behind her and I ask her for one of those instead to which she flat out exclaims "No, there is a plastic bag shortage", all the while bagging another customer's purchases. The front security guy comes and and says "Do you REALLY need a bag just for that?". The problem here isn't the bag. Its more about why they couldn't tell me about the shortage the first time around without first giving an attitude and talking to me in a condescending way. I like to think there are two sides to most situations but for the life of me I wouldn't know about this one. Unless it's subtle racism for being asian or they just assume customers are psychic because all that happened was that I walked in the store, got the shoes, got in line, greeted the cashier, paid for the shoes, and then the staff got offended bc I asked for a plastic bag without them first saying anything about a shortage.
07.2022Long
Got a great pair of sunglasses, 2 pairs of shoes, and 2 shirts for less than the full retail price of the sunglasses alone. Seriously, you cannot beat those prices!
07.2022shayna
I agree with the other reviews the customer service is the worst but it's only with one particular lady that I ran into that was rude and disrespectful it was a bigger black women with braids ...the younger black girl is usually really kind and sweet but this other women this morning I had a return with no receipt and I was talking to her and she cut me off said I need to see your ID card so I actually threw it at her because she was being rude and didn't say 1 word while returning my item and just being disrespectful because she was on the phone when I walked in and I guess I interrupted her phone time well I'm sorry you're at g** d*** work. I don't know her name and go figure she wouldn't have a name tag on and I also called the store right after I left and she answered because I could tell by the tone of her voice and didn't want to say her name but again it's a bigger black lady that works there is rude and disrespectful and she needs to figure out another job if that doesn't make her happy. I'm a black female and don't understand the black on black disrespect!!
05.2022Cathleen
I went to the store today and when I was checking out the lady at the register name Simone was ringing me up. I asked where do I put the basket and she said with an attitude “ where you found it “ I was shocked at the response. Another person rolled there cart by the register area and her and the other lady who was greeting were talking about us very disrespectfully where I could hear them. If you want bad service go there. I will be taking my money somewhere else.
05.2022yeeun
Customer service here is the worst. I understand that they get busy and get long lines at the registers, but when it was my turn i put my basket on the counter, the cashier just stared at me and said rudely "you need to take out the stuff yourself" from the basket. She was just mean during the whole process and treated the customers as if they should never bother or talk to her again.
01.2022Marvin
My wife bought Sidney's Sweets Caramel Popcorn 10.5 oz for a over $6 before Xmas. The caramel popcorn was to hard and sticky to chew. It was undesirable to the entire family. We were shocked to see that they don't take return food items. Please make a note to yourself not to buy food items here.
01.2022Summer
I just moved to Allen and this is my first time walking into the Ross store off Stacey Road. I had a return from a purchase from another Ross store in Mansfield. And apparently the way the Ross store in Mansfield rang me up, two of the items weren’t found on the receipt. Simone the assistant manager who rudely assisted me with an attitude and as if she did not want to help should not be working at the store. This is one of the reasons why I never shop at these type of stores. I expect respect from anybody I come in contact with especially at a place of business. I am writing this review as I’m leaving the store it is 9:07 AM on a Wednesday morning November 17 … rude rude rude
12.2021Punkie
Ross itself has always been the GO-TO to finding hidden stuff you wouldn't normally find at department stores like Wal-Mart or Target. They get the stuff that didn't sell quite well at its base store, but 30-40% off original price. I like the fuzzy blankets, the kids toys, the random kitchen gadgets, the scented candles, and the little snack area at the front checkout. I don't like holidays though. As I feel bad for the employees who have to clean the store because customers don't have half a brain to put things back where they found it. Worked there before and it was the worst place to work. Best place to shop however. Kudos to the staff. I'm in my 20 dollar fuzzy blanket as I type this, and will be back soon for another.
11.2021ayesha
The customer service needs to put better dealing people on that desk. I visited the store this opening with a return without receipt- the return was processed and I was given store credit. I shopped and bought three paintings . While putting the big paintings one by one in the car as I couldn’t carry them at once. While I was taking out the last painting out of the cart to take to the car I noticed a loose staple and also a stain. I turned around and walked to get in the return line. On my turn the young lady heard my reason of return and looked at the painting and told me that it will be my only time returning an item as I already have put the stains on it . I was surprised and didn’t have any clue what is taking about. I tried explaining her that how can I ruin the item I just purchased - she sarcastically laughed and exclaimed in frustration and commented on my inability to understand what she assumed about me. It was disappointing and I felt ridiculed. Please have more mature and patient customer service staff .
10.2021Mariana
Good prices for the most part but usually never have my taste in clothes so I usually shop for home decor. Just got my first home and this was a good store to come and buy stuff to decorate found a rug for my daughter's room, makeup room, and few random things just to decorate around house.
08.2020