Wingstop in Arcola (5243 FM 521 Rd Ste O, TX 77583)
About:
Casual counter-serve chain serving a variety of chicken wings & sides.
Wingstop is located in Arcola (Texas state) on the street of 5243 FM 521 Rd Ste O. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1281-431-9464. You can get more information from their website: https://www.wingstop.com/location/wingstop-1511-arcola-tx-77583/menu?utm_source=google&utm_medium=distrib&utm_campaign=google-distrib. The coordinates that you can use in navigation applications to get to find Wingstop quickly are 29.507249, -95.459892. Scroll down to find out opening hours, reviews and other important information about Wingstop.
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Show menuAvailable amenities
Crowd
- University students
- Groups
- Tourists
Amenities
- Good for kids
- Toilets
Offerings
- Comfort food
- Late-night food
- Quick bite
- Small plates
Atmosphere
- Casual
Popular for
- Lunch
- Dinner
- Solo dining
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
- Wheelchair-accessible toilet
- Wheelchair-accessible seating
Dining options
- Lunch
- Dinner
- amenities.dining_options.has_catering
Service options
- Delivery
- Takeaway
- Dine-in
Jada
Cashier Cristella is VERY rude to customers ordering in store and over the phone. I am disappointed in the customer service I have received from her as an employee of the company.
10.2022Brandon
The food was fine. The customer service sucked. Lady had an attitude when I asked a simple question. Won't be going back.
10.2022melvin
I came in today my order was messed up and cristela took good care of me a d my order thank you so much we need more good customer service like her always...🙂🙂🙂🙂
10.2022Breanna
The worst experience I’ve had at any fast food place. The ladies at the front do not have customer service skills . THEY SUCK. I had a call in order and they told me my food wasn’t done but didn’t bother to check the shelf . I sat for 30 minutes only to find out my food had been on the shelf the entire time . No apology no nothing - they handed me my food and walked off . They literally was on their phones and talking about their personal lives the entire time. They talked about other customers as they left the store. I do not recommend this location at all !!!
09.2022Taylor
I've had multiple issues with this location. Upon having those said problems they refused to compromise! No refund or store credit! Just horrible customer service. Ive also witnessed an employee spit in the fries I had them remake!!! Save you the illness and frustration with this location!
09.2022Brittany
This location is ridiculous!! I’ve ordered from here several of times and it’s a hit or miss but these last few times have been a miss especially tonight! I ordered a 10 piece wing & due to them messing up my previous order I was given a free corn and fries. I get to the store to pick up my order and my wings are not wet as I asked my fries are soggy and cold and full of crumbs as if they just threw scraps in and they forget my corn. I ask them if they can make my wings wet because they were dry. The girl proceeds to argue with me telling me that they’re wet (even though they’re not) they take my wings give them back and now it looks like a wing soup. I ask the workers would you eat this? Seriously, what in your mind makes you think it’s okay to give somebody that much sauce in their wings? I take it as they were being funny. I get my fries back and there’s no seasoning on them and the corn was over cooked and tuff tasting. I will never order from this location again. Get better cooks or people that understand what you want when you’re ordering!!
07.2022The
It was my first time ordering on the app , so I wasn’t familiar with it taking my Gmail nickname instead of my card name . So I went and told the older woman and she had an attitude , I checked my Gmail after showing it charged my bank . She gave me a cup with no lid and took the receipt off the bag, so I don’t even know who to put the complainant against. I definitely will not be going back , the fries and wings were cold and the wings had the wrong flavor to them …
04.2022Jenn
Customer service doesn’t exist at this location. Several employees drinking over other employees preparing the food. Upon entrance of the facility, only the young lady that was taking orders upfront/while on the phone greeted me as I walked in as everyone else stood doing absolutely nothing except one that was preparing the order. Fries were burnt and not properly seasoned per request. Food overall at this location isn’t what I expected.
03.2022Cee
I really wanted some wings and looked for wing places close to me. This location popped up. I never knew this location was here. Since it was the closet location to me I made a online order. My confirmation email stated it would be ready in 15 minutes. When I arrived it was not quite ready so I prepared my drink. As I finished up making my drink my food came out. This location does not offer sit in dining. They seal your bag with a big green sticker for safety. It’s located next to a few other stores in a strip mall try of setup. Overall the wings were good. They are not fried all the way hard so if you like them well done make sure you ask for fully fried. The service was good. The cashier was polite and made sure she gave me my order as soon as it was ready. The establishment was clean and tidy in the front. I did not visit the restroom. I gave this review a 3 because my order was not exactly as I expected. My wings weren’t as seasoned as they usually are at other locations and I received the wrong flavor wings for 4 of my 8. This was very disappointing. But the corn was very delicious 🤤!
11.2021Andrew
I have been coming here for about a year now since I discovered them. This location makes their wings consistently amazing and I cannot imagine going anywhere else for wings now. Their sauces are the best, you seriously need to try the Louisiana Rub, and they always pack plenty on top. Pro tip: Place your order online or through the app so it's ready by the time you arrive so there's no wait!
11.2021