appliance store
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Harway Appliances in Austin (2209 B Rutland Dr Suite 100, TX 78758)
About:
Spacious showroom provides a variety of brand-name indoor appliances & outdoor kitchen equipment.
Harway Appliances is located in Austin (Texas state) on the street of 2209 B Rutland Dr Suite 100. If you want to ask about something we recommend contacting this place by phone. The Phone number is +15124917600. You can get more information from their website: http://www.harwayappliances.com/. The coordinates that you can use in navigation applications to get to find Harway Appliances quickly are 30.381231, -97.718066. Scroll down to find out opening hours, reviews and other important information about Harway Appliances.
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Available amenities
Crowd
- LGBTQ+ friendly
Payments
- Cheques
- Debit cards
Offerings
- Assembly service
- amenities.offerings.has_service_guarantee
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Kerbside pickup
- Delivery
- In-store pickup
- In-store shopping
Unavailable amenities
Harway Appliances doesn't have any unavailable amenities.Categories
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Armadillo
Very professional and knowledgeable. The showroom is 1st class.. Their pricing is better than the average retailer and big box stores. High quality products and reliable advice.
08.2022Armadillo
Very professional and knowledgeable. The showroom is 1st class.. Their pricing is better than the average retailer and big box stores. High quality products and reliable advice.
08.2022Armadillo
Very professional and knowledgeable. The showroom is 1st class.. Their pricing is better than the average retailer and big box stores. High quality products and reliable advice.
08.2022Jon
We purchased a beautiful Subzero from Harway Appliances and their service was incredible! Jacob and Ishmael installed the fridge yesterday and were absolutely professional and experts in teaching us about our new purchase. Great experience!
07.2022Jon
We purchased a beautiful Subzero from Harway Appliances and their service was incredible! Jacob and Ishmael installed the fridge yesterday and were absolutely professional and experts in teaching us about our new purchase. Great experience!
07.2022Jon
We purchased a beautiful Subzero from Harway Appliances and their service was incredible! Jacob and Ishmael installed the fridge yesterday and were absolutely professional and experts in teaching us about our new purchase. Great experience!
07.2022Francine
I would never give this establishment my business. I called and spoke to a person that completely had no intention of gaining me as a customer. Unhelpful, unwelcoming and lack of customer service. I wanted to purchase a new cooktop. Very simple. Basically, all I heard was “we can’t”, “we don’t”, “we won’t”. Ridiculous. I called back to give feedback only to be connected to another rude person (definitely a woman this time), only to be shuffle me off to someone else who didn’t answer their phone so I left a voicemail. I left a fairly detailed message and my phone number…. No response. I tried to support a locally owned business and will now go to the big box stores as the personal attention will most likely be the same.
05.2022Francine
I would never give this establishment my business. I called and spoke to a person that completely had no intention of gaining me as a customer. Unhelpful, unwelcoming and lack of customer service. I wanted to purchase a new cooktop. Very simple. Basically, all I heard was “we can’t”, “we don’t”, “we won’t”. Ridiculous. I called back to give feedback only to be connected to another rude person (definitely a woman this time), only to be shuffle me off to someone else who didn’t answer their phone so I left a voicemail. I left a fairly detailed message and my phone number…. No response. I tried to support a locally owned business and will now go to the big box stores as the personal attention will most likely be the same.
05.2022Francine
I would never give this establishment my business. I called and spoke to a person that completely had no intention of gaining me as a customer. Unhelpful, unwelcoming and lack of customer service. I wanted to purchase a new cooktop. Very simple. Basically, all I heard was “we can’t”, “we don’t”, “we won’t”. Ridiculous. I called back to give feedback only to be connected to another rude person (definitely a woman this time), only to be shuffle me off to someone else who didn’t answer their phone so I left a voicemail. I left a fairly detailed message and my phone number…. No response. I tried to support a locally owned business and will now go to the big box stores as the personal attention will most likely be the same.
05.2022Arun
Bought a Bosch refrigerator from this store. Karyn was very helpful and talked us through the options. Delivery was on time and installation was perfect. I’m loving the fridge. And I’d highly recommend Harway for your appliance needs.
09.2021Kendall
Terrible customer service! We purchased a range recently and the range is great but the sales rep Karyn not so great. I called to discuss our experience and never received a call back. The griddle for our range was on back order and once it was in we’ve been waiting for it to be delivered for several weeks. No updates other than they have it.
09.2021Arun
Bought a Bosch refrigerator from this store. Karyn was very helpful and talked us through the options. Delivery was on time and installation was perfect. I’m loving the fridge. And I’d highly recommend Harway for your appliance needs.
09.2021Kendall
Terrible customer service! We purchased a range recently and the range is great but the sales rep Karyn not so great. I called to discuss our experience and never received a call back. The griddle for our range was on back order and once it was in we’ve been waiting for it to be delivered for several weeks. No updates other than they have it.
09.2021Arun
Bought a Bosch refrigerator from this store. Karyn was very helpful and talked us through the options. Delivery was on time and installation was perfect. I’m loving the fridge. And I’d highly recommend Harway for your appliance needs.
09.2021Kendall
Terrible customer service! We purchased a range recently and the range is great but the sales rep Karyn not so great. I called to discuss our experience and never received a call back. The griddle for our range was on back order and once it was in we’ve been waiting for it to be delivered for several weeks. No updates other than they have it.
09.2021Dashiell
Zach was super helpful and the whole process of buying a fridge went smoothly. I placed the order Monday afternoon and the fridge was delivered Wednesday morning, less than 48 hours later. That's ridiculously fast compared to Home Depot, especially considering that Home Depot often can't even meet the promised date. I also enjoyed having a dedicated, responsive salesperson who I could call for updates and questions. Shop at Harway and support a local business. I'll be looking here for all of my future appliance upgrades.
08.2021Ken
I have to admit to being disappointed by the service at Harway. The showroom is beautiful and the salesman was very informative. But, we were given an expected delivery date that was far from our purchase date. We accepted that, given the current demand. But, after hiring an installation company, we were just told last week that it will be another two months before we can get our oven. No suggestion for options (except after I had to ask), no alternatives. Just, sorry, you have to wait. Makes me wonder if my oven went to another, more important customer? Or, do they just not have any pull (or take the time to exert any influence) with the manufacturer? Maybe I should just have bought from Lowes (they say it's in stock) or Home Depot (who say they can have it in three weeks)? Actually, I'll add to my first sentence. I'm also frustrated and angry with Harway for their lack of support or concern for their customer!
08.2021Dashiell
Zach was super helpful and the whole process of buying a fridge went smoothly. I placed the order Monday afternoon and the fridge was delivered Wednesday morning, less than 48 hours later. That's ridiculously fast compared to Home Depot, especially considering that Home Depot often can't even meet the promised date. I also enjoyed having a dedicated, responsive salesperson who I could call for updates and questions. Shop at Harway and support a local business. I'll be looking here for all of my future appliance upgrades.
08.2021Ken
I have to admit to being disappointed by the service at Harway. The showroom is beautiful and the salesman was very informative. But, we were given an expected delivery date that was far from our purchase date. We accepted that, given the current demand. But, after hiring an installation company, we were just told last week that it will be another two months before we can get our oven. No suggestion for options (except after I had to ask), no alternatives. Just, sorry, you have to wait. Makes me wonder if my oven went to another, more important customer? Or, do they just not have any pull (or take the time to exert any influence) with the manufacturer? Maybe I should just have bought from Lowes (they say it's in stock) or Home Depot (who say they can have it in three weeks)? Actually, I'll add to my first sentence. I'm also frustrated and angry with Harway for their lack of support or concern for their customer!
08.2021Dashiell
Zach was super helpful and the whole process of buying a fridge went smoothly. I placed the order Monday afternoon and the fridge was delivered Wednesday morning, less than 48 hours later. That's ridiculously fast compared to Home Depot, especially considering that Home Depot often can't even meet the promised date. I also enjoyed having a dedicated, responsive salesperson who I could call for updates and questions. Shop at Harway and support a local business. I'll be looking here for all of my future appliance upgrades.
08.2021Ken
I have to admit to being disappointed by the service at Harway. The showroom is beautiful and the salesman was very informative. But, we were given an expected delivery date that was far from our purchase date. We accepted that, given the current demand. But, after hiring an installation company, we were just told last week that it will be another two months before we can get our oven. No suggestion for options (except after I had to ask), no alternatives. Just, sorry, you have to wait. Makes me wonder if my oven went to another, more important customer? Or, do they just not have any pull (or take the time to exert any influence) with the manufacturer? Maybe I should just have bought from Lowes (they say it's in stock) or Home Depot (who say they can have it in three weeks)? Actually, I'll add to my first sentence. I'm also frustrated and angry with Harway for their lack of support or concern for their customer!
08.2021anthony
I worked with Ryan Bozzelli on our Bosch appliances. The prices were great but I was thoroughly impressed with his customer service and follow through in the whole process. He was very knowledgeable and provided us with our best options. We didn't use their install technicians because our contractor told us they could do it (mistake). After about 6 months the top mounting bracket broke on our refrigerator and it would fall forward when both doors were open. I called Ryan and he had a new bracket shipped to us the following week and is following through with us to help get it installed properly.
08.2020William
If you are looking for appliances like a stove, refrigerator, or dishwasher in Austin, look no further. We had originally bought a Bosch dishwasher through a big box store only to have the installation pushed back twice and then find out the product was backordered with no clear re-supply date. The people at big box stores are not helpful and they are impossible to reach due phone cues and long times on hold. So, we called Harway Appliances and we immediately got someone on the phone who was very knowledgeable about the product and they could install it in a few days. I had a question about the installation and they immediately handed me off to the person in charge of that. Their communication day prior to installation and day of was way better than the automated systems and it feels personalized. Their installers were quick, thorough, and well trained. I am a big fan of Harway Appliances now and plan to use them when we remodel our house for other appliances.
08.2020anthony
I worked with Ryan Bozzelli on our Bosch appliances. The prices were great but I was thoroughly impressed with his customer service and follow through in the whole process. He was very knowledgeable and provided us with our best options. We didn't use their install technicians because our contractor told us they could do it (mistake). After about 6 months the top mounting bracket broke on our refrigerator and it would fall forward when both doors were open. I called Ryan and he had a new bracket shipped to us the following week and is following through with us to help get it installed properly.
08.2020anthony
I worked with Ryan Bozzelli on our Bosch appliances. The prices were great but I was thoroughly impressed with his customer service and follow through in the whole process. He was very knowledgeable and provided us with our best options. We didn't use their install technicians because our contractor told us they could do it (mistake). After about 6 months the top mounting bracket broke on our refrigerator and it would fall forward when both doors were open. I called Ryan and he had a new bracket shipped to us the following week and is following through with us to help get it installed properly.
08.2020William
If you are looking for appliances like a stove, refrigerator, or dishwasher in Austin, look no further. We had originally bought a Bosch dishwasher through a big box store only to have the installation pushed back twice and then find out the product was backordered with no clear re-supply date. The people at big box stores are not helpful and they are impossible to reach due phone cues and long times on hold. So, we called Harway Appliances and we immediately got someone on the phone who was very knowledgeable about the product and they could install it in a few days. I had a question about the installation and they immediately handed me off to the person in charge of that. Their communication day prior to installation and day of was way better than the automated systems and it feels personalized. Their installers were quick, thorough, and well trained. I am a big fan of Harway Appliances now and plan to use them when we remodel our house for other appliances.
08.2020William
If you are looking for appliances like a stove, refrigerator, or dishwasher in Austin, look no further. We had originally bought a Bosch dishwasher through a big box store only to have the installation pushed back twice and then find out the product was backordered with no clear re-supply date. The people at big box stores are not helpful and they are impossible to reach due phone cues and long times on hold. So, we called Harway Appliances and we immediately got someone on the phone who was very knowledgeable about the product and they could install it in a few days. I had a question about the installation and they immediately handed me off to the person in charge of that. Their communication day prior to installation and day of was way better than the automated systems and it feels personalized. Their installers were quick, thorough, and well trained. I am a big fan of Harway Appliances now and plan to use them when we remodel our house for other appliances.
08.2020Bryan
We are very happy with the team at Harway Appliances. From the initial meetings at their location we were impressed with the customer service and the time and attention Ryan provided. From ordering our appliances and even dealing with a back ordered hood, they kept us in the loop and made sure that we knew what to expect. Install had a bit of an issue but when I called at 5pm on Friday, they had their lead installer come over right away to resolve the issues. I was impressed that someone would come out that late on a Friday. If you are looking for more than the average big box store, this is the place to go.
08.2019Bryan
We are very happy with the team at Harway Appliances. From the initial meetings at their location we were impressed with the customer service and the time and attention Ryan provided. From ordering our appliances and even dealing with a back ordered hood, they kept us in the loop and made sure that we knew what to expect. Install had a bit of an issue but when I called at 5pm on Friday, they had their lead installer come over right away to resolve the issues. I was impressed that someone would come out that late on a Friday. If you are looking for more than the average big box store, this is the place to go.
08.2019Bryan
We are very happy with the team at Harway Appliances. From the initial meetings at their location we were impressed with the customer service and the time and attention Ryan provided. From ordering our appliances and even dealing with a back ordered hood, they kept us in the loop and made sure that we knew what to expect. Install had a bit of an issue but when I called at 5pm on Friday, they had their lead installer come over right away to resolve the issues. I was impressed that someone would come out that late on a Friday. If you are looking for more than the average big box store, this is the place to go.
08.2019