pizza restaurant
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Papa John's Pizza in Austin (2030 E Oltorf St Ste 114, TX 78741)
About:
Pizza take-out & delivery chain offering classic & specialty pizzas, plus wings, sides & desserts.
Papa John's Pizza is located in Austin (Texas state) on the street of 2030 E Oltorf St Ste 114. If you want to ask about something we recommend contacting this place by phone. The Phone number is +15124167272. You can get more information from their website: https://locations.papajohns.com/united-states/tx/78741/austin/2200-e-oltorf-st?utm_source=gmb&utm_medium=organic&y_source=1_MTA2OTE5NzQtNzE1LWxvY2F0aW9uLndlYnNpdGU%3D. The coordinates that you can use in navigation applications to get to find Papa John's Pizza quickly are 30.230546, -97.731599. Scroll down to find out opening hours, reviews and other important information about Papa John's Pizza.
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Show menuAvailable amenities
Offerings
- Comfort food
- Late-night food
Atmosphere
- Casual
Popular for
- Lunch
- Dinner
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Dining options
- Lunch
- Dinner
- Dessert
Service options
- Kerbside pickup
- No-contact delivery
- Delivery
- Takeaway
Unavailable amenities
Papa John's Pizza doesn't have any unavailable amenities.Categories
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Jawa06
The location is run by complete idiots! Our order was placed online but was cancelled with no warning or reasoning. We called multiple times but no one picked up, so we had to drive over to the store to ask why our order was cancelled. We were told they ran out of the ingredients to make our pizza; okay, I get that can happen. We requested a refund because we didn't want anything else but was told by the manager that he entered the credit into the system and it will show up at any PJ location. We tried ordering at another location, and of course, was told the credit cannot be seen by other locations. We asked him to just issue a refund onto a card but was told he didn't have the capability to do that. Like really, you're the manager and you don't have the capability to do that?! We ended up spending close to half an hour trying to get our money back. Another manager at another location was nice enough to make our pizza the way we had initially ordered it. TL;DR, don't order from this location if it's the last thing you do!
06.2022Juno
Save yourself an evening and don’t order from here. This place is a scam. Ordered an original pepperoni pizza with garlic crust and garlic knots at 3:40 PM. At around 5, a delivery driver delivered 1 pizza. I told them I also had knots and they shrugged and left. I went inside and checked the pizza and it was someone else’s order entirely, a thin crust Hawaiian (not to judge but ew). I tried to call the store for 30 minutes, tried connecting to the manager’s line, nothing. Nobody ever answered, no voicemail, nothing. I called and got a corporate office that said they couldn’t help me and would have to transfer me back to the store. They did, and nobody ever picked up. My order was not only completely different, but cost twice as much as what I received. I tried the web chat, and it just told me to call the store for help. Finally out of desperation, I reordered the same thing with a note that I had already paid for it. An hour and a half later I received my order, but double. I tried to explain what happened to the driver and that I only needed one set of the items because that is what I had paid for, and they said it was fine and just gave it all to me and left. And the cherry on top is one of the order of “garlic” knots had nothing on them. It was just baked bread pieces thrown in a box, no seasoning or butter or anything. This location has every intention of giving you whatever food they feel like, and never hearing anything about it. I don’t have a car so I can’t drive down and demand my money back or my original order, and they purposefully make it impossible to connect with anybody. 0/10
06.2022Kymber
For the second time in the past couple months, my online delivery order was cancelled with no explanation. The first time this happened, I tried calling for a reason as to why (thinking maybe I could just pick up instead) and I was on the line with no answer for 30 minutes before I hung up. I get it if you’re hurting for workers and overwhelmed but an explanation would be nice. Makes me never want to order Papa John’s ever again. The least you could do is change your delivery hours to “never”.
06.2022Britanie
2nd time-- placed an order this order was for our whole office $ 75+ order-- placed it at 1115 am -- got confirmation email -- all good right ... NO -- 1 hr later I call and no one answers -- so I call customer service ( which is an OFFSHORE non us based support) who tells me my order was cancelled?? I got no phone call - no email -- horrible--- If you can spend this much on a fancy website - at minimum learn to have your system roto-dial ( voice activated call the number and let people know you cancelled the order)... ( text and call is what should happen) .. I see several people who had the same issues-- whoever owns this location needs to step in and step up here! horrible business practices
06.2022Steve
Had multiple delivery orders cancelled with no explanation. When you call them nobody picks up. Seems like the employees at this location just can't be bothered.
06.2022ItsmehPėrłåa
Ordered one night at 6-7 at night and didn't get my pizza and wings until 9 almost 10. She calls to tell me it'll be another 40 minutes and I didn't even get my food till almost closing. They didn't even knock on the door at all or let me know when exactly they dropped off my food. I called at 9:30 and was on hold till they closed. Never got through to someone. Of course, trash pizza place in the south.
05.2022Tammy
It's so frustrating.... I completely understand businesses are short with staffing issues but I haven't been able to get a pizza delivered in several months. So, I opt to do a pick up. Every time without fail there is an unreasonable amount of time to wait. Usually, the wait is close or over an hr. Today's order took over an hr to be ready. We had a time frame of 12-24 mins. Admittedly, I arrived in the 12 minutes time frame. We sat there for an hr. Wouldn't have been as bad but I had my 4 year old who was impatient and hungry. She absolutely loves your cheese sticks so we'll be back but hopefully the wait time will be less.
04.2022Lee
Overpriced Digiorno's. This was awful. Their tracker said they were 'prepping' the pizza for nearly 40 minutes. When it arrived, it was all slopped together, cold, and undercooked. It also arrived 20 minutes after the tail end of their estimated arrival. This location is trash.
01.2022Jordon
What a terrible location for Papa Johns. Don’t order from here. Instead pick Jett’s or Dominos as you’re not going to get food or customer support from Papa Johns. Pizza arrived an hour late, total wait time was 2h 13min. Once it showed up it was cold and stale and shoved to the side of the box. You can’t get in contact with anyone from the store, they just don’t answer the phone, and the “manager”, who you have to contact via email sends a canned response with a code for a free pizza - at the pizza place you just received the worst service of your life at. Just go somewhere else. End of story
12.2021Marcus
Order from here once or twice a month. Prob one out of every 3 times o have to cal back and have them resend, but in my orders since I moved to this spot, this is the absolute worst pizza I’ve ever received. I just got it and not only is it cold, not lukewarm, just cold with hard cheese…. But they just threw the jalapeños on afterwards or something because you pick the pizza up and they all fall off. Called back and the guy never even apologized. Just said I’ll remake it which is sad cause that prob means they give away as many as they sell. How is pizza this difficult?
09.2021